International Service Alerts

Circumstances which can influence the transit time of your international mail

Below you find an overview of the current international service alerts.

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Current events

Czech Republic

Date:

15 November 2017
Expected delay:
1 - 3 days
Country:
Czech Republic
Reason for service alert:

Due to capacity shortages at the national courier in the Czech Republic we are experiencing delays. This can impact transition times for deliveries to the region. We will inform you when the situation will be back to normal.

El Salvador

Date:

15 November 2017
Expected delay:
Unknown
Country:
El Salvador
Reason for service alert:

Correos de El Salvador announced that their processes are being disrupted since 14 November due to a worker strike. This strike will cause delays for deliveries in the region. We will inform you when the situation will be back to normal.

Philippines

Date:

9 November 2017
Expected delay:
1 - 3 days
Country:
Philippines
Reason for service alert:

Due to the ASEAN summit, the government of the Philippines has issued a special holiday on 13,14 and 15 November in the National Capital, Bulacan and Pampanga regions. This will impact all deliveries in these regions. We will inform you when the situation will be back to normal.

Malaysia

Date:

9 November 2017
Expected delay:
14 - 28 days
Country:
Malaysia
Reason for service alert:

Severe weather conditions in Malaysia caused a flooding in the Penang region. Delivery in this region is severely impacted due to damaged infrastructure and delays can be expected. We will provide further updates when the situation improves, or when additional information is available.

Ireland

Date:

7 November 2017
Expected delay:
1-4 days
Country:
Ireland
Reason for service alert:

Due to capacity shortages An Post, Ireland's national courier, experiences delays in processing international volumes.

Vietnam

Date:

septemNovember 2017
Expected delay:
4-7 days
Country:
Vietnam
Reason for service alert:

On 6 November, Vietnam has been hit by typhoon Damrey, causing flooding and landslides. Deliveries in the region might suffer delays due to damaged infrastructure. We will inform you when the situation will be back to normal.

Canada

Date:

3 November 2017
Expected delay:
7-14 days
Country:
Canada
Reason for service alert:

The Canadian Postal Exchange Office in Toronto is currently experiencing delays in its processing capacity and delivery of mail volumes. Please note that Canadian post does not provide scandata for international tracked mail. We will inform you when the situation will be back to normal.

Brazil

Date:

2 November 2017
Expected delay:
7-14 days
Country:
Brazil
Reason for service alert:

The strike that caused the transportation issues to Brazil has ended 9 October. We are currently working with Correios de Brasil to clear the backlogs created by the strike. As they have received increased volumes from destinations worldwide, delays can be expected in the upcoming weeks. We are currently scaling up our capacity on flights to Brazil to aid in the recovery to normal transition times. We will inform you if the situation changes.

Iraq

Date:

2 November 2017
Expected delay:
unknown
Country:
Iraq
Reason for service alert:

Due to political developments in northern Iraq the government has issued an embargo on flights into the region. We expect that no deliveries will be possible until the situation is resolved. We will inform you when the situation will be back to normal.

Greece

Date:

2 November 2017
Expected delay:
7-14 days
Country:
Greece
Reason for service alert:

Greece Post has been applying new customs procedures on both International and domestic mail collection and delivery. Due to an adjustment period, deliveries can be delayed.

Japan

Date:

30 October 2017
Expected delay:
unknown
Country:
Japan
Reason for service alert:

Japan has been hit by typhoons Lan and Saloa, causing flooding and landslides. Deliveries in the region might suffer delayes due to damaged infrastructure. We will inform you when the situation changes.

Italy

Date:

27 October 2017
Expected delay:
Solved
Country:
Italy
Reason for service alert:

Poste Italiane announced that there will be another strike on Monday 30 and Tuesday 31 October. This strike will cause delays for deliveries in the region. We will inform you when the situation will be back to normal.

Dominica

Date:

27 October 2017
Expected delay:
Solved
Country:
Dominica
Reason for service alert:

Dominica Post announced that it has resumed operations again after hurricane Maria.

Italy

Date:

26 October 2017
Expected delay:
Solved
Country:
Italy
Reason for service alert:

Italian unions have announced a nation-wide strike on 27 October. Although the strike has been limited to four hours by the Italian Ministry of Transport, deliveries in the region can experience some delays. We will keep you updated if any serious concerns arise.

Australia

Date:

20 October 2017
Expected delay:
Solved
Country:
Australia
Reason for service alert:

Due to severe weather conditions in some parts of Queensland, the collection and delivery of all mail products in postcode areas 4560 to 4999 is impacted. Delays can be expected. We will provide further updates when the situation improves, or additional information is available.

South Africa

Date:

19 October 2017
Expected delay:
7-14 days
Country:
South Africa
Reason for service alert:

Due to unexpected high import volumes, South Africa Post Office is experiencing delays in small packets, parcels, EMS and registered mail. Delays of several weeks can be expected. We will provide further updates when the situation improves, or additional information is available.

St. Martin & St. Barthélemy

Date:

15 September 2017
Expected delay:
Unknown
Country:
St. Martin & St. Barthélemy
Reason for service alert:

Due to hurricane Irma, it is currently not possible to deliver parcels and mail to the islands of St. Martin and St. Barthélemy. The destinations will remain closed until further notice, even when the airports will resume its operations. Should the situation change or if we have a suitable alternative, we will inform you accordingly.

Venezuela

Date:

15 August 2017
Expected delay:
Unknown
Country:
Venezuela
Reason for service alert:

We would like to inform you that it’s not possible to send any mail and parcels to Venezuela as the route has been closed off due to the political instability in the country. Currently, we are exploring alternative routes, but advise you not to send any items to Venezuela until further notice.

Should the situation change or if we have a suitable alternative, we will inform you accordingly.