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We aim to respond to your enquiry within two business days

If the enquiry is related to tracking a package or parcel, the original sender needs to be contacted in the first instance. If they are unable to provide you with the information needed, then please ask them to contact us directly and we will be more than happy to assist.

Note that delivery times vary depending on the country of destination.

For further information or other questions, please turn to our Frequently Asked Questions