International Service Alerts

Circumstances which can influence the transit time of your international mail

Below you find an overview of the current international service alerts.

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Current events

Finland

Date:

13 December
Expected delay:
1-3 days
Country:
Finland
Reason for service alert:

The Finish postal services expect minor delays due to heavy snowfall at Helsinki airport. We will inform you when the situation will be back to normal.

Italy

Date:

13 December
Expected delay:
1-3 days
Country:
Italy
Reason for service alert:

Snowstorms in Northern Italy on 11 and 12 December have delayed mail and parcel deliveries in this region. Minor delays can be expected during the course of the week. We will inform you when the situation will be back to normal.

Greece

Date:

13 December
Expected delay:
1-3 days
Country:
Greece
Reason for service alert:

Due to a 24 hour strike at the Greek post, deliveries in the country can experience minor delays. We will inform you when the situation will be back to normal.

Belgium, Western-Germany, Great Britain, The Netherlands and Northern France

Date:

11 December
Expected delay:
1-3 days
Country:
Belgium, Western-Germany, Great Britain, The Netherlands and Northern France
Reason for service alert:

Due to heavy snowfall on 11 December, minor delays can be experienced as road, rail and air traffic are being disrupted.

Bali

Date:

7 December
Expected delay:
Solved
Country:
Bali
Reason for service alert:

The airport in Bali is reopened after it was closed due to volcanic ashes. Indonesian Post reports it has resumed its delivery to the island.

United States of America

Date:

7 December
Expected delay:
4 - 7 days
Country:
United States of America
Reason for service alert:

Due to large wildfires in Southern California deliveries in this region might be delayed in relation to damaged infrastructure. We will inform you when the situation will be back to normal.

Malaysia

Date:

27 November
Expected delay:
Solved
Country:
Malaysia
Reason for service alert:

Earlier this month, severe weather conditions in Malaysia caused a flooding in the Penang region. Malaysia's national carrier notifies us that deliveries in this region have resumed. We expect that services to the Penang region will resume normal levels in the upcoming weeks.

Vietnam

Date:

21 November 2017
Expected delay:
4-7 days
Country:
Vietnam
Reason for service alert:

On 6 November, Vietnam has been hit by typhoon Damrey, causing flooding and landslides. The southern region of Vietnam is still affected by the damages from typhoon Damrey. On 19/11 a new tropical storm, Kirogi, made landfall in the same region, which delayed the recovery process. Deliveries in the southern region of Vietnam might still suffer delays.

Czech Republic

Date:

15 November 2017
Expected delay:
1 - 3 days
Country:
Czech Republic
Reason for service alert:

Due to capacity shortages at the national courier in the Czech Republic we are experiencing delays. This can impact transition times for deliveries to the region. We will inform you when the situation will be back to normal.

Malaysia

Date:

9 November 2017
Expected delay:
14 - 28 days
Country:
Malaysia
Reason for service alert:

Severe weather conditions in Malaysia caused a flooding in the Penang region. Delivery in this region is severely impacted due to damaged infrastructure and delays can be expected. We will provide further updates when the situation improves, or when additional information is available.

Ireland

Date:

7 November 2017
Expected delay:
Solved
Country:
Ireland
Reason for service alert:

Due to capacity shortages An Post, Ireland's national courier, experiences delays in processing international volumes.

Canada

Date:

3 November 2017
Expected delay:
7-14 days
Country:
Canada
Reason for service alert:

The Canadian Postal Exchange Office in Toronto is currently experiencing delays in its processing capacity and delivery of mail volumes. Please note that Canadian post does not provide scandata for international tracked mail. We will inform you when the situation will be back to normal.

Brazil

Date:

2 November 2017
Expected delay:
7-14 days
Country:
Brazil
Reason for service alert:

The strike that caused the transportation issues to Brazil has ended 9 October. We are currently working with Correios de Brasil to clear the backlogs created by the strike. As they have received increased volumes from destinations worldwide, delays can be expected in the upcoming weeks. We are currently scaling up our capacity on flights to Brazil to aid in the recovery to normal transition times. We will inform you if the situation changes.

Iraq

Date:

2 November 2017
Expected delay:
unknown
Country:
Iraq
Reason for service alert:

Due to political developments in northern Iraq the government has issued an embargo on flights into the region. We expect that no deliveries will be possible until the situation is resolved. We will inform you when the situation will be back to normal.

Greece

Date:

2 November 2017
Expected delay:
7-14 days
Country:
Greece
Reason for service alert:

Greece Post has been applying new customs procedures on both International and domestic mail collection and delivery. Due to an adjustment period, deliveries can be delayed.

South Africa

Date:

19 October 2017
Expected delay:
7-14 days
Country:
South Africa
Reason for service alert:

Due to unexpected high import volumes, South Africa Post Office is experiencing delays in small packets, parcels, EMS and registered mail. Delays of several weeks can be expected. We will provide further updates when the situation improves, or additional information is available.

St. Martin & St. Barthélemy

Date:

15 September 2017
Expected delay:
Unknown
Country:
St. Martin & St. Barthélemy
Reason for service alert:

Due to hurricane Irma, it is currently not possible to deliver parcels and mail to the islands of St. Martin and St. Barthélemy. The destinations will remain closed until further notice, even when the airports will resume its operations. Should the situation change or if we have a suitable alternative, we will inform you accordingly.

Venezuela

Date:

15 August 2017
Expected delay:
Unknown
Country:
Venezuela
Reason for service alert:

We would like to inform you that it’s not possible to send any mail and parcels to Venezuela as the route has been closed off due to the political instability in the country. Currently, we are exploring alternative routes, but advise you not to send any items to Venezuela until further notice.

Should the situation change or if we have a suitable alternative, we will inform you accordingly.