Status on delivery for our main destinations

Find the latest news and update alerts of the following countries:

USA

Date:

10th of July 2020
Expected delay:

9 – 27 days

Country:
United States
Reason for service alert:

The transit times for mail and parcel volumes to the USA are improving. Still the volumes at the United States Postal Service entry points (US airports) are very high, and not all backlogs have yet been resolved. By closely monitoring the situation and challenges that our partner USPS is facing, we see that delays have significantly declined and that the last mile delivery performance is improving.

Canada

Date:

01 July 2020
Expected delay:

9 – 27 days

Country:
Canada
Reason for service alert:

Due to restricted access to flights and capacity issues at the only available Canada Post entry point (airport) in combination with peak volumes, we are experiencing heavy delays on our shipments to Canada. Due to corona prevention measurements, Canada Post has delays in processing. This has created a backlog, from which we also see that first in–first out processing is no longer maintained. At customs there are also delays for various reasons.

We are confident that Canada Post will hold up their high performance levels on delivery (99%) albeit with heavy delays. Due to these delays, we will only start working on inquiries from our customers after 60 days. We keep monitoring the situation closely and will update our webpage on a regular basis.

Japan

Date:

10th July 2020
Expected delay:

7-14 days

Country:
Japan
Reason for service alert:

Japan is experiencing heavy rains and massive flooding. The postal network has been severely affected and some post offices have been closed. Some roads are also inaccessible to traffic, which is delaying the delivery of mail and parcels. The affected areas are in the following postcode ranges (as of 10 July 2020): Nagano: 3800000–3999999 Gifu: 5000000–5099999 Shizuoka: 4100000–4399999 Aichi: 4400000–4989999 Nara: 6300000–6399999 Kyoto: 6000000–6299999 Osaka: 53000000–5999999 Hyogo: 6500000–6799999 Wakayama: 6400000–6499999 Ehime: 7900000–7999999 Yamaguchi: 7400000–7599999 Fukuoka: 8000000–8399999, 8710000–8710999 Saga: 8400000–8499999 Kumamoto: 8600000–8699999 Oita: 8700000–8799999 Nagasaki: 8500000–8599999, 8115000–8115999, 8170000–8179999 Kagoshima: 8900000–8999999

Australia

Date:

01 July 2020
Expected delay:

5 days

Country:
Australia
Reason for service alert:

Due to a second Covid-19 outbreak in Australia, delays in delivery are to be expected. There is sufficient flight capacity, just the actual delivery by Australian Post to recipients may take longer than normal.

New Zealand

Date:

01 July 2020
Expected delay:

No delays

Country:
New Zealand
Reason for service alert:

We are closely monitoring the situation on this country.