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International service alerts

Stay up to date with events that may affect your international shipping

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View below news about external events that may affect your transit times

Service Suspensions

Due to closed routes, mail and package delivery is not possible to several destinations. At this time it is unknown when the situation changes, nor when routes reopen. Please note, as the situation is dynamic, the information is subject to change.

Afghanistan, Bhutan, Laos, Niger, North Korea, South Sudan, Sudan, Syria, Timor-Leste and Yemen.

Actual delays {{ icon_title }}

Morocco (MA) {{ icon_title }}

Reported Last update Expected Delay Reason for alert
14 September 14 September 3-5 days Mail and parcels with destination Morocco are expected to be delayed due to a heavy earthquake. Affected regions are the cities Marrakesh and Agadir and their surroundings.

Libya (LY) {{ icon_title }}

Reported Last update Expected delay Reason for alert
14 September 14 September up to 14 days Mail and parcels with destination Libya are expected to be delayed due to storm Daniel in the north-east of Libya. This delay is on top of the existing delay due to IT issues at Libya post as stated in our ISA of September 5th, 2023.
5 September 14 September up to 14 days Mail and parcels with destination Libya are experiencing delays due to an IT issue at the postal operator of Libya.

China (CN) {{ icon_title }}

Reported Last update Expected delay Reason for alert
5 September 5 September 3-5 days Mail and parcels with destinations China and special administrative regions Hong Kong and Macau are experiencing delays due to typhoon Saola.

Georgia (GE) {{ icon_title }}

Reported Last update Expected delay Reason for alert
5 September 5 september 2-3 days Mail and parcels with destination Georgia are experiencing delays due to transport issues.

Norway (NO) {{ icon_title }}

Reported Last update Expected delay Reason for alert
5 September 20 September 5-7 days Shipments to several regions in Norway are still experiencing delays due to severe weather conditions. Issues in postal areas 0001–6999 have been resolved, but postal areas 7000–9999 remain affected.
15 August 20 September 5-7 days Mail and parcels with destination Norway are expected to be delayed due to heavy rainfall and floods.
7 April 20 September no delay Due to IT issues at the postal operator in Norway, the tracking information for mail and parcels with destination Norway might not be complete.

Niger (NE) {{ icon_title }}

Reported Last update Expected delay Reason for alert
5 September 5 september no service Mail and parcels with destination Niger cannot be delivered due to a suspension of services in Niger.

Colombia (CO) {{ icon_title }}

Reported Last update Expected delay Reason for alert
1 September 1 September no delay Tracking information (e.g. delivery confirmation) is currently not available for mail and parcels to Colombia due to IT issues at the postal service in Colombia.
1 September 1 September more than 21 days Mail and parcels with destination Colombia are expected to be delayed due to capacity issues at our postal partner Colombia Post and the airport in Colombia. This previously communicated issue has worsened and the delay increased to more than 3 weeks.
7 July 1 September 7-14 days Mail and parcels with destination Colombia are expected to be delayed due to capacity issues at our postal partner Colombia Post and the airport in Colombia.

Switzerland (CH) {{ icon_title }}

Reported Last update Expected delay Reason for alert
15 August 15 August no delay Tracking information (e.g. delivery confirmation) is currently not available for all parcels to Switzerland due to IT issues at Swiss Post.

Cyprus (CY) {{ icon_title }}

Reported Last update Expected delay Reason for alert
15 August 15 August 1-3 days Mail and parcels with destination Cyprus are expected to be delayed due to limited flight capacity. As previously communicated, mail and parcels with destination Cyprus still have a delay up to 24 hours for tracking information due to an IT issue at Cyprus Post.
1 August 15 August no delay Tracking information for mail and parcels with destination Cyprus are communicated with a delay up to 24 hours due to an IT issue at Cyprus Post. The delivery of shipments is not affected.

Italy (IT) {{ icon_title }}

Report Last update Expected delay Reason for alert
5 July 4 August no delay Tracking information (e.g. delivery confirmation) is currently not available for mail and parcels to Italy due to IT issues at Poste Italiane.

Mauritius (MU) {{ icon_title }}

Reported Expected delay Reason for alert
14 July no delay Tracking information (e.g. delivery confirmation) is currently not available for mail and parcels to Mauritius due to IT issues at Mauritius Post.

Mexico (MX) {{ icon_title }}

Reported Expected delay Reason for alert
14 July 1-2 weeks Mail and parcels with destination Mexico are still expected to be delayed due to transport issues at the Mexican postal network and backlogs caused by the closure of the Mexico City International Airport on the 20th of May.
22 May 1-2 weeks Mail and parcels with destination Mexico are expected to be delayed due to transport issues at the Mexican postal network and backlogs caused by the closure of the Mexico City International Airport on the 20th of May.

United Kingdom (GB) {{ icon_title }}

Reported Expected delay Reason for alert
5 July 5-7 days Royal Mail, the postal operator in the United Kingdom, is still restoring their IT processes after they were affected by a cyber-attack in January 2023. As a result, delays in delivery might occur and tracking information might be incomplete.

The Netherlands (NL) {{ icon_title }}

Reported Expected Delay Reason for alert
15 June Parcels with destination the Netherlands can be delayed due to high consumer demand linked to preparations for the summer season.

Sweden (SE) {{ icon_title }}

Reported Expected delay Reason for alert
5 July no delay Tracking information (e.g. delivery confirmation) is currently not available for mail and parcels to Sweden due to IT issues at PostNord Sweden

Ukraine (UA) {{ icon_title }}

Reported Expected delay Reason for alert
12 June unknown Due to the war in Ukraine we are experiencing delays in the delivery of mail and parcels to Ukraine in certain cities and regions. Access to the east of Ukraine is limited. Especially in the regions of Luhansk, Kharkiv, Kherson, Mykolayiv, Zaporizhzhya and Donetsk. The availability of cities and regions can change over time due to safety considerations.

The Philippines (PH) {{ icon_title }}

Reported Expected Delay Reason for alert
2 June 7-14 days Mail and parcels with destination the Philippines are expected to be delayed due to a fire at the Manila Central Post Office.

Chile (CL) {{ icon_title }}

Reported Expected delay Reason for alert
19 May Tracking information (e.g. delivery confirmation) is currently not available for shipments to Chile, due to IT issues at Chile Post (Correos Chile).

South Sudan (SS) {{ icon_title }}

Reported Expected delay Reason for alert
21 April no delivery Mail and parcels cannot be delivered due to a suspension of services in South Sudan.

Sudan (SD) {{ icon_title }}

Reported Expected delay Reason for alert
21 April no delivery Mail and parcels cannot be delivered due to a suspension of services in Sudan.

Saint Lucia (LC) {{ icon_title }}

Reported Expected delay Reason for alert
7 March 1 week Destination Saint Lucia is open again, but due to limited air capacity, a delay is expected.

Turkey (TR) {{ icon_title }}

Reported Expected Delay Reason for alert
16 May unknown Postal services have resumed in all affected areas. But there might be delays to areas that are still hard to reach due to the earthquake.

Australia (AU) {{ icon_title }}

Reported Expected delay Reason for alert
27 January 7-14 days Mail and parcels with destination Australia are expected to be delayed due to transport issues.

Resolved delays {{ icon_title }}

Country Date of alert Expected delay Reason for alert
Australia (AU) 16 July, 2022 Shipments with destination Australia are experiencing delays, due to severe weather conditions in the area of New South Wales and Sydney with the following postal code areas: 2747 to 2759, 2765 and 2775.
Austria (AT) 21 September, 2022 1-2 days Parcels delivered via Austrian Post faced a delay at the end of last week, due to increased volumes and capacity issues in the connection to the domestic network. The delay is resolved at the start of this week
Austria (AT) 16 August, 2022 Parcels with the destination Austria experience a delay due to technical issues.
Austria (AT) 1 July, 2022 Shipments for destination Austria to the area of Wernberg have been delayed for one day on the 29th of June. The delays have been caused by severe weather conditions in the Carinthia region, through which trucks could not reach the Wernberg delivery depot. Some areas are still hard to reach due to electricity cuts and mudflows. The area has postal codes in the range of 9000 till 9922.
Bahrain (BH) 5 July, 2023 3-5 days Mail and parcels with destination Bahrain are expected to be delayed due to limited flight capacity.
Barbados (BB) 23 February, 2023 no service Mail and parcels with destination Barbados cannot be delivered due to limited air capacity.
Belgium (BE) 5 July, 2023 3-5 days Mail and parcels with destination Belgium delivered by carrier Bpost are expected to be delayed due to a regional strike in Brussels and Wallonia. Parcels delivered by PostNL are not affected by the strike.
Belgium (BE) 14 March, 2023 1-2 days Mail and parcels with destination Belgium are expected to be delayed due to a strike at Bpost on the 10th of March.
Belgium (BE) 27 February, 2023 7 days Mail and parcels with destination Belgium will be delayed due to a strike announced by the labour union.
Brazil (BR) 21 February, 2023 1-3 days Mail and parcels with destination Brazil are expected to be delayed due to extreme weather conditions.
Canada (CA) 25 July, 2023 up to 7 days The delivery of mail and parcels to Nova Scotia are delayed due to severe weather conditions
Canada (CA) 9 June, 2023 variable The delivery of mail and parcels to certain areas of Canada is influenced by wildfires and evacuation orders. Affected areas are some parts of Alberta, Quebec and Nova Scotia. For more details about the contingency measures, please check the Canada Post website.
Canada (CA) 28 April, 2023 1-3 days The delivery of mail and parcels to Toronto and greater Toronto area experience delays due to backlogs at Canadian customs. In addition, the tracking information may not always be up to date.
Congo (CD) 25 May, 2023 7-14 days Mail and parcels with destination Congo are expected to be delayed due to heavy floods.
Croatia (HR) 7 March, 2023 no delay Mail and parcels with destination Croatia are not able to be tracked in country of destination due to an IT issue at HR Post, the postal operator in Croatia.
Ecuador (EC) 13 September, 2022 no service Destination Ecuador is closed due to transport issues.
Finland (FI) 21 February, 2023 5-14 days Mail and parcels with destination Finland are experiencing delays in delivery due to a strike announced by the Finnish Transport Workers Union. Parcels are expected to have a delay of 5 days and mail 5-14 days. Posti, the Finnish postal organisation expects operations to return to normal on Monday the 27th of February.
France (FR) 8 September, 2023 4-5 days Parcels with destination Le Havre in France, delivered by carrier Colis Privé, are expected to be delayed due to transport issues. Affected postal codes start with 76***.
France (FR) 8 June, 2023 more than 4 days Mail and parcels with destination France delivered by carrier Colis Privé are expected to be delayed due to technical issues. Affected areas are Marseille, Nantes and Nice. The issues causing delays in previously affected area Toulouse have been resolved.
France (FR) 5 July, 2023 1 day Mail and parcels with destination France might be delayed due to the Tour de France taking place from Saturday, 1 July to Monday, 24 July. Affected regions will change according to the tour schedule.
France (FR) 2 June, 2023 2-4 days Mail and parcels with destination France delivered by carrier Colis Privé are expected to be delayed due to technical issues. Affected areas are Marseille, Nice and Toulouse.
France (FR) 25 May, 2023 more than 4 days Mail and parcels with destination France delivered by carrier Colis Privé are expected to be delayed due to technical issues. Affected areas are Marseille, Nantes and Nice.
France (FR) 24 March, 2023 more than 1 day Mail and parcels with destination France might be delayed due to fuel shortages caused by strikes at refineries. Affected areas are the South East, South West and Loire-Atlantique.
France (FR) 7 March, 2023 1 day Mail and parcels with destination France might experience a delay due to a national strike on Tuesday the 7th of March.
France (FR) 31 January, 2023 1 day Mail and parcels with destination France might experience a delay due to a national strike on Tuesday the 31st of January.
France (FR) 19 January, 2023 1 day Mail and parcels with destination France might experience a delay due to a national strike on Thursday the 19th of January.
Germany (DE) 8 June, 2023 1-2 days Mail and parcels with destination Germany are expected to be delayed due to a public holiday on Thursday, 8th of June.
Germany (DE) 24 March, 2023 1 day Mail and parcels with destination Germany might be delayed due to a national strike on Monday the 27th of March.
Germany (DE) 9 February, 2023 1-2 days Mail and parcels with destination Germany might experience a delay due to a strike at Deutsche Post last Monday and Tuesday, the 6th and 7th of February.
Greece (GR) 25 July, 2023 3-5 days Mail and parcels with destination Rhodos, Dervenochoria region and Loutraki region will be delayed due to wildfires
Greece (GR) 14 March, 2023 1-3 days Mail and parcels with destination Greece are expected to be delayed due to a strike at Hellenic Post.
Greece (GR) 10 February, 2023 7 days Mail and parcels with destination Greece are experiencing delays in delivery due to heavy snowfall.
Hong Kong (HK) 4 October, 2022 up to 14 days Mail and parcels with destination Hong Kong are experiencing delays due to transport issues.
Iceland (IS) 22 December, 2022 5-7 days Mail and parcels with destination Iceland are experiencing delays due to a snowstorm.
Indonesia (ID) 20 July, 2023 no delay Due to IT issues at our partner in Indonesia, we are currently unable to provide tracking information for all parcels to and from Indonesia.
Iran (IR) 5 July, 2023 3-5 days Mail and parcels with destination Iran are expected to be delayed due to limited flight capacity.
Ireland (IE) 19 January, 2023 1 day Mail and parcels with destination Ireland might experience a delay due to adverse weather conditions. Affected regions are Donegal, Kerry, Leitrim, Sligo, West Cork and Wicklos.
Ireland (IE) 14 December, 2022 up to 7 days Mail and parcels with destination Ireland are experiencing delays due to heavy snowfall and transport issues.
Israel (IL) 5 May, 2023 resolved The delays in delivery of mail and parcels to Israel are resolved, as well as the tracking issues caused by an IT-issue at the postal operator of Israel.
Israel (IL) 13 April, 2023 no delay Due to a cyber-attack at our partner in Israel we are currently not able to provide all tracking information (e.g., delivery confirmation) for items to Israel.
Israel (IL) 14 December, 2022 2-3 weeks Mail and parcels with destination Israel are experiencing delays due to capacity issues at the postal operator.
Italy (IT) 26 July, 2023 1-2 days Due to a strike of the Italian Union, the following regions are affected by: Biella, Novara, Bergamo, Milano, Pavia, Piacenza, Varese, Como, Pordenone, Bologna, Parma, Roma, Pescara and Terni.
Italy (IT) 25 July, 2023 1-2 days The following regions are affected due to severe weather conditions: Albairate, Origgio, Desenzano and West-Sicily
Italy (IT) 14 July 3-5 days Mail and parcels with destination Italy might be delayed due to strikes in certain logistic centres. Affected cities are Florence, Prato, Pistoia, and Modena. For the province of Modena the service is guaranteed for the following postcodes: 41011, 41012, 41016, 41019, 41030, 41032, 41033, 41037, 41038, and 41039.
Italy (IT) 19 May, 2023 2-3 days The delivery of mail and parcels to the region of Emilia-Romagna experience delays due extreme weather conditions. Affected postal codes start with 4***.
Italy (IT) 7 April, 2023 1-2 days Mail and parcels with destination Italy delivered by carrier BRT might be delayed due to a planned strike announced by two trade unions on Friday the 7th of April.
Italy (IT) 10 February, 2023 1 day Mail and parcels with destination Italy are experiencing delays in delivery due to heavy rains and snowfall. The affected areas are the islands of Sicily and Sardinia.
Italy (IT) 19 January, 2023 1 day Mail and parcels with destination Sardinia and Sicily will experience a delay due to adverse weather conditions preventing ships to sail to the islands.
Japan (JP) 21 September, 2022 1-7 days Mail and parcels with destination Japan will experience delays due to typhoon Nanmadol.
Kuwait (KW) 5 July, 2023 3-5 days Mail and parcels with destination Kuwait are expected to be delayed due to limited flight capacity.
Madagascar (MG) 23 February, 2023 1-3 days Mail and parcels with destination Madagascar are expected to be delayed due to extreme weather conditions.
Malaysia (MY) 28 December, 2022 1-5 days Mail and parcels with destination Malaysia have been experiencing delays due to heavy rain and widespread flooding.
Mauritius (MU) 21 February, 2023 1-3 days Mail and parcels with destination Mauritius are expected to be delayed due to extreme weather conditions.
Mexico (MX) 7 April, 2023 7 days Mail and parcels with destination Mexico are expected to be delayed due to limited flight capacity.
Mexico (MX) 21 February, 2023 7 days Mail and parcels with destination Mexico are experiencing delays in delivery due to limited flight capacity.
the Netherlands (NL) 5 July, 2023 1 day Mail and parcels with destination the Netherlands might be delayed due to storm Poly.
New Zealand (NZ) 31 January, 2023 3-5 days Mail and parcels to the Auckland region in New Zealand will experience a delay due to severe weather conditions.
Norway (NO) 21 April, 2023 1-3 days Due to national strikes, we are experiencing delays in the delivery of mail and parcels to Norway.
Pakistan (PK) 13 September, 2022 14 days Mail and parcels with destination Pakistan are experiencing delays due to floods and landslides as a consequence of heavy rainfall. The most impacted districts are Sindh, Balochistan, Punjab and the Khyber Pakhtunkhwa province.
Puerto Rico (PR) 21 September, 2022 7-14 days Mail and parcels with destination Puerto Rico will be delayed due to hurricane Fiona.
Réunion (RE) 23 February, 2023 1-3 days Mail and parcels with destination Réunion are expected to be delayed due to extreme weather conditions.
Saint Lucia (LC) 23 February, 2023 no service Mail and parcels with destination Saint Lucia cannot be delivered due to limited air capacity.
Saudi Arabia (SA) 5 May, 2023 7-14 days The delivery of mail and parcels to Saudi Arabia is experiencing delays due to lack of processing capacity at Saudi Post.
Slovenia (SI) 7 August, 2023 1-3 days Mail and parcels to and from Slovenia are expected to be delayed due to heavy rainfall and floods in the north and north-east of Slovenia.
South Korea (KR) 4 October, 2022 up to 14 days Mail and parcels with destination South Korea are experiencing delays due to transport issues.
Thailand (TH) 15 June, 2023 no delay Tracking information (e.g. delivery confirmation) is currently not available for shipments to Thailand due to IT issues at Thailand Post.
Thailand (TH) 22 December, 2023 1-3 days Mail and parcels with destination Thailand are experiencing delays due to heavy floods. The most affected postcodes are: 80XXX, 84XXX, 90XXX, 92XXX, 93XXX, 94XXX, 95XXX and 96XXX.
Tonga (TO) 19 July, 2022 more than 6 days Mail and parcels with destination and origin Tonga are experiencing delays due to limited air capacity.
Turkey (TR) 9 February, 2023 unknown Mail and parcels with destination Turkey are experiencing delays in delivery or cannot to be delivered at all. Affected provinces are Kahramanmaras, Hatay, Gaziantep, Osmaniye, Malatya, Adiyaman, Adana, Diyarbakir, Kilis and Sanliurfa in the South of Turkey.
Ukraine (UA) 15 June, 2023 unknown The delivery of mail and parcels to Kherson and greater Kherson area experience delays due to the flooding caused by the breaking down of the Kakhovka Hydroelectric Station.
United Kingdom (GB) 5 May, 2023 1-2 days The delivery of mail and parcels to the United Kingdom is expected to experience delays due to the public holiday to mark the coronation of King Charles III on Monday the 8th of May.
United Kingdom (GB) 14 March, 2023 1-2 days Mail and parcels with destination and origin United Kingdom are expected to be delayed due to a strike at the United Kingdom border on the 15th of March.
United Kingdom (GB) 22 December, 2022 1 day As a result of the strikes at Royal Mail tracking information for mail and parcels may be affected.
United States (US) 7 April, 2023 3-5 days Mail and parcels with destination United states might be delayed due to tornadoes, heavy rainfall and floods. The affected states are Alabama, Arkansas, California, Illinois, Indiana, Iowa, Mississippi and Tennessee.
United States (US) 13 January, 2023 7-14 days Mail and parcels with destination California, United States are experiencing delays due to heavy rainfall. Affected counties are Santa Cruz, Santa Barbara, Sacramento, Solano, Stanislaus and Los Angeles.
United States (US) 28 December, 2022 5-7 days Mail and parcels with destination United States (USA) and Canada are experiencing delays due to winterstorm Elliott.
United States (US) 1 November, 2022 7 days or more Mail and parcels with destination United States are still experiencing delays due to the impact of COVID-19 and limited air capacity.
Vanuatu (VU) 14 March, 2022 1-5 days Mail and parcels with destination Vanuatu are expected to be delayed due to cyclones Judy and Kevin.

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