International service alerts

Stay up to date with events that may affect your international shipping

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View below news about external events that may affect your transit times

Service Suspensions

Due to closed routes, mail and package delivery is not possible to several destinations. At this time it is unknown when the situation changes, nor when routes reopen. Please note, as the situation is dynamic, the information is subject to change.

Afghanistan, Bhutan, Brunei, Laos, Libya, North Korea, Solomon Islands, Syria, Timor-Leste, Turkmenistan and Yemen.

Delayed deliveries

Please note, as the situation is dynamic, the information is subject to change. We cannot guarantee a time of delivery. For business questions, please contact your account manager.

Anguilla, Algeria, Antigua, Armenia, Argentina, Australia, Austria, Azerbaijan, Barbados, Barbuda, Bahamas, Bahrain, Belarus, Belize, Bermuda,  Botswana, Brazil, British Virgin Islands, Bulgaria, Canada, Cape Verde, Central African Republic, Croatia, Chad, Chile, China, Czech Republic, Costa Rica, Colombia, Curacao, Cyprus, Dominica, Dominican Republic, El Salvador, Estonia, Egypt, French Guyana, Gambia, Georgia, Ghana, Greece, Grenada, Guatemala, Guinea, Guinea-Bissau, India, Indonesia, Iran, Israel, Jordan, Kosovo, Lebanon, Lithuania, Latvia, Liberia, Malta, Mauritania, Mexico, Morocco, Montenegro, Nepal, New Zealand, Niger, Norway, Papua New Guyana, Paraguay, Peru, Philippines, Russia, Romania, Sierra Leone, Saint Lucia, Samoa, Sao Tome and Principe, Serbia, Slovakia, Slovenia, South Korea, Senegal, Suriname, Sri Lanka, Tonga, Trinidad and Tobago, Turkey, Ukraine, United States, Uruguay, Venezuela, Vietnam and Zambia.

France (FR) {{ icon_title }}

Date of alert Expected Delay Reason for alert
31 January 1 day Mail and parcels with destination France might experience a delay due to a national strike on Tuesday the 31st of January.
19 January 1 day Mail and parcels with destination France might experience a delay due to a national strike on Thursday the 19th of January.
14 October 1 day Colis Privé is facing transport difficulties, caused by strikes and blockages at the Total and ExxonMobil refineries. This may cause delays for shipments delivered by this carrier. Affected departments are 6, 9, 13, 21, 25, 37, 38, 39, 41, 45, 57, 58, 60, 61, 65, 67, 75, 76, 77, 78, 90, 91, 91, 92, 93, 94 and 95. The issue has no impact on postal volume.

New Zealand (NZ) {{ icon_title }}

Date of alert Expected delay Reason for alert
31 January 3-5 days Mail and parcels to the Auckland region in New Zealand will experience a delay due to severe weather conditions.

Italy (IT) {{ icon_title }}

Date of alert Expected delay Reason for alert
19 January 1 day Mail and parcels with destination Sardinia and Sicily will experience a delay due to adverse weather conditions preventing ships to sail to the islands.
14 December 1-2 days Mail and parcels with destination Italy may experience delays due to a strike at Poste Italiane on 14, 15 and 16 December.
1 December 1-2 days Parcels and mail with destination Italy will experience delays due to a national strike on Friday 2 December.
16 September 7 days Mail and parcels with destination Sardinia, Italy will be delayed due to a strike by port personnel from Friday the 16th to Thursday the 22nd of September.

Ireland (IE) {{ icon_title }}

Date of alert Expected delay Reason for alert
19 January 1 day Mail and parcels with destination Ireland might experience a delay due to adverse weather conditions. Affected regions are Donegal, Kerry, Leitrim, Sligo, West Cork and Wicklos.
14 December up to 7 days Mail and parcels with destination Ireland are experiencing delays due to heavy snowfall and transport issues.
10 August up to 7 days Mail and parcels with destination Ireland are experiencing delays due to limited air capacity. Therefore, all volume is currently being trucked.

United States (US) {{ icon_title }}

Date of alert Expected Delay Reason for alert
13 January 7-14 days Mail and parcels with destination California, United States are experiencing delays due to heavy rainfall. Affected counties are Santa Cruz, Santa Barbara, Sacramento, Solano, Stanislaus and Los Angeles.
28 December 5-7 days Mail and parcels with destination United States (USA) and Canada are experiencing delays due to winterstorm Elliott.
1 November 7 days or more Mail and parcels with destination United States are still experiencing delays due to the impact of COVID-19 and limited air capacity.

Canada (CA) {{ icon_title }}

Date of alert Expected Delay Reason for alert
13 January 7-14 days Mail and parcels with destination California, United States are experiencing delays due to heavy rainfall. Affected counties are Santa Cruz, Santa Barbara, Sacramento, Solano, Stanislaus and Los Angeles.
14 December 2-3 weeks Mail and parcels with destination Canada are experiencing delays due to transport issues.

Malaysia (MY) {{ icon_title }}

Date of alert Expected delay Reason for alert
28 December 1 - 5 days Mail and parcels with destination Malaysia have been experiencing delays due to heavy rain and widespread flooding.

Thailand (TH) {{ icon_title }}

Date of alert Expected delay Reason for alert
22 December 1-3 days Mail and parcels with destination Thailand are experiencing delays due to heavy floods. The most affected postcodes are: 80XXX, 84XXX, 90XXX, 92XXX, 93XXX, 94XXX, 95XXX and 96XXX.

Iceland (IS) {{ icon_title }}

Date of alert Expected delay Reason for alert
22 December 5-7 days Mail and parcels with destination Iceland are experiencing delays due to a snowstorm.

United Kingdom (GB) {{ icon_title }}

Date of alert Expected delay Reason for alert
22 December As a result of the strikes at Royal Mail tracking information for mail and parcels may be affected.
14 December 1-3 days Mail and parcels with destination United Kingdom are experiencing delays due to heavy snowfall.
14 December 2-3 days Mail and Parcels with destination United Kingdom will experience delays due to planned strikes at Royal Mail on Wednesday the 14th of December from 4:00 until Friday the 16th of December 4:00.

Israel (IL) {{ icon_title }}

Date of alert Expected delay Reason for alert
14 December 2-3 weeks Mail and parcels with destination Israel are experiencing delays due to capacity issues at the postal operator.

Greece (GR) {{ icon_title }}

Date of alert Expected delay Reason for alert
6 December 3 days Mail and parcels with destination Greece will experience delays due to a strike at Hellenic Post.

South Korea (KR) {{ icon_title }}

Date of alert Expected Delay Reason for alert
4 October up to 14 days Mail and parcels with destination South Korea are experiencing delays due to transport issues.

Hong Kong (HK) {{ icon_title }}

Date of alert Expected Delay Reason for alert
4 October up to 14 days Mail and parcels with destination Hong Kong are experiencing delays due to transport issues.

Japan (JP) {{ icon_title }}

Date of alert Expected Delay Reason for alert
21 September 1-7 days Mail and parcels with destination Japan will experience delays due to typhoon Nanmadol.

Puerto Rico (PR) {{ icon_title }}

Date of alert Expected Delay Reason for alert
21 September 7-14 days Mail and parcels with destination Puerto Rico will be delayed due to hurricane Fiona.

Austria (AT) {{ icon_title }}

Date of alert Expected delay Reason for alert
21 September 1-2 days Parcels delivered via Austrian Post faced a delay at the end of last week, due to increased volumes and capacity issues in the connection to the domestic network. The delay is resolved at the start of this week
16 August Parcels with the destination Austria experience a delay due to technical issues.
1 July Shipments for destination Austria to the area of Wernberg have been delayed for one day on the 29th of June. The delays have been caused by severe weather conditions in the Carinthia region, through which trucks could not reach the Wernberg delivery depot. Some areas are still hard to reach due to electricity cuts and mudflows. The area has postal codes in the range of 9000 till 9922.

Tajikistan (TJ) {{ icon_title }}

Date of alert Expected delay Reason for alert
13 September no delay Destination Tajikistan is opened again. Capacity issues are resolved.

Ecuador (EC) {{ icon_title }}

Date of alert Expected delay Reason for alert
13 September no service Destination Ecuador is closed due to transport issues.

Pakistan (PK) {{ icon_title }}

Date of alert Expected delay Reason for alert
13 September 14 days Mail and parcels with destination Pakistan are experiencing delays due to floods and landslides as a consequence of heavy rainfall. The most impacted districts are Sindh, Balochistan, Punjab and the Khyber Pakhtunkhwa province.

Australia (AU) {{ icon_title }}

Date of alert Expected delay Reason for alert
19 July no delay Earlier mentioned severe weather issues in Australia are no longer affecting delivery.
12 July Shipments with destination Australia are experiencing delays, due to severe weather conditions in the area of New South Wales and Sydney with the following postal code areas: 2747 to 2759, 2765 and 2775.

Tonga (TO) {{ icon_title }}

Date of alert Expected delay Reason for alert
19 July 7 days or more Mail and parcels with destination and origin Tonga are experiencing delays due to limited air capacity.

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