I received a phishing e-mail. What should I do?
We advise you not to click on any link provided in the e-mail, or to forward the e-mail to anyone else. If you have received a phishing e-mail then it is best to delete the message.
Please note that the extension @springglobalmail.com is no longer used by any of our employees. If you receive an e-mail from Spring with this e-mail extension then please delete.
What is phishing?
Phishing is a form of internet fraud whereby cyber criminals try to obtain your personal (bank)details or try to install malicious software on your computer. They tend to sent text messages, e-mails or links that appear to come from established companies like Spring.
Subsequently, you are asked to log in or to check your personal details: for example, your bank details, pin code or credit card details. It is also possible that a bit of code (Trojan horse) or virus is installed on your device which then sends your personal details to the cyber criminals automatically. It is also known that a virus can be installed which then blocks your computer; you are then urged by the cyber criminals to pay a certain amount to unlock your computer/ tablet/ smart phone again.