International Service Alerts

Date:

unknown

Due to an unconducive situation in major areas of Papua and West Papua, the processing and delivery of all inbound, outbound and local mail and parcels has been affected since Thursday, August 29th, 2019. The affected districts and areas have the following postal codes: 990xx : Jayapura; – 988xx : Nabire; – 984xx : Sorong; – 996xx : Merauke; – 999xx : Timika; – 983xx : Manokwari

Date:

unknown

Typhoon Lingling has hit South-Korea and North-Korea. This will have an impact on the infrastructure. Deliveries of mail and parcels might suffer delays due to the damages.

Date:

solved

There will be worker strikes at the airline company Adria Airways in the upcoming weeks. The airline services mail and parcel volumes to Slovenia, Albania and Kosovo. There are three-day strikes planned on the 8th, 18th and 30th of September. Volumes to these destinations can experience significant delays during this period.

Date:

Unknown

Thailand Post informs us that Tropical Storms Podul and Kajiki, which hit northern and north-eastern parts of Thailand, have caused flash floods in many areas. This results in delays of mail operations and transportation. This can affect the delivery of post and parcels throughout the following postcodes: 32xxx, 34xxx, 35xxx, 37xxx, 40xxx, 45xxx, 64xxx, 65xxx, 66xxx and 67xxx.

Date:

1-3 days

Hurricane Dorian has made landfall in the United States. Hurricanes can impact the infrastructure by causing flight cancellations, flooding and landslides. Deliveries in the region (Florida, North and South Carolina) might suffer delays due to damages.

Date:

solved

Monday the 2th of September a strike started at the postal operator of Finland. It is expected that it lasts for two days. We expect significant delays for parcels and mail for the upcoming week.

Date:

unknown

The postal operator in Hong Kong informed us that due to a series of public events blockage of streets is occurring in major areas of Hong Kong since Saturday the 24th of August 2019. This is causing serious disruptions and delays in the processing of all inbound, outbound and local mail and parcels.

Date:

unknown

Due to a carrier embargo our linehaul to Haiti has been temporarily suspended. New volumes are currently accepted and buffered at Amsterdam Airport and will be shipped when a new route has been found.

Date:

unknown

Portuguese fuel truck drivers are on a strike as of August 12th, 2019. The government issued an emergency decree called ‘civil requisition’. It is unknown how long the strike will last and what impact this has on the delivery of mail and parcels with destination Portugal.

Date:

solved

Tropical cyclone Wipha hit Hong Kong July 31st, 2019. Expectations are that the delivery of mail and parcels will be affected and delays may occur.

Date:

unknown

Due to a mail embargo as of July 18th, 2019, we are not able to send any volumes towards South Sudan. The route to South Sudan is closed until further notice.

Date:

solved

Since Monday July 8th, 2019 a strike was called by the postal workers in French Polynesia. It is not clear for how long the strike will last. Mail services from and to French Polynesia are disrupted until further notice.

Date:

Solved

As of today the routes to Nicaragua are open. Mail and parcels will be delivered again.

Date:

1-3 days

Because of an extra public holiday on the 25th of June 2019 in Cyprus, mail and parcels will be delivered with a 24 hour delay.

Date:

14 days

At the moment there is no delivery of both mail and parcels to Brunei. We expect the route to Brunei to be open again by the end of June. Therefore delivery of mail and parcels to Brunei will be with a delay of two weeks.

Date:

Solved

Due to severe weather conditions in Bhutan, a 24 hour delay can be expected for the delivery of mail and parcel volumes.

Date:

Solved

Since May 13th, 2019 there is a strike going on at the local postal service of San Marino. This will affect mail and parcel volumes and delays can be expected.

Date:

1-3 days

The Cagliari airport in Italy is closed from May 19th until May 25th due to construction works. Delays in delivery can be expected in the Sardinia region.

Date:

Solved

The headquarter of the Afghan Post was hit by a terrorist attack last month. All postal operations are temporarily suspended. It remains unclear when the postal operations will resume.

Date:

Solved

Due to the security situation in Israel, there are delays and interruptions in the collection and distribution of mail and parcels. This occurs in the South of Israel as of May 4th, 2019.

Date:

7-14 days

Japan is celebrating the imperial transition during a public holiday until May 7th, 2019. During this period, letters will only be delivered on April 27th, 2019 and May 2nd, 2019. Significant delays are expected for items addressed to Japan.

Date:

1-3 days

Due to a national strike in Argentina there will be no services in the country for 24 hours. Items will be delivered with an expected delay of 1 – 3 days.

Date:

Solved

The Philippines have been struck by multiple earthquakes. The local postal service expects delays around the regions Lubao, Porac and the Southern island Samar. These regions have suffered damages. Work has shut down for one day on Tuesday 23rd because of this. Mail and parcels from and to the Philippines can suffer delays.

Date:

1-3 days

Due to heavy snowfall in Switzerland, delivery of packages in Italy is delayed 24 hours.

Date:

Solved

Parts of Zimbabwe have been affected by Cyclone Idai, which hit the country on Friday March 15th, 2019. The cyclone caused serious damage to bridges and the road network in parts of Manicaland. The collection and delivery of mail and parcels are affected in Chimanimani, Chipinge, Biriiri, Birchenough, Nyanga, Nyazura and Rusitu areas.

Date:

1-3 days

Update 13 March: The protests of the French customs are continuing. We still measure delays for parcels with destination UK.  And expect a 24-28 hours delay for the upcoming days.

8 March: Due to protests by the French customs a heavy traffic jam arises at Calais since the 5th of March. Parcels destined for the United Kingdom go via this route and are therefore delayed. When it comes to the letter post flow there is a minimal effect because alternative routes can be used. As soon the current situation changes, we will communicate about this.

Date:

Solved

On the 8th of March a general strike will take place in both Italy as well as Spain. Therefore mail and parcels intended for these destinations will be delivered with delays.

Date:

solved

There is a constant strike going on at the international sorting centre in Helsinki. This will affect mail volumes to and from Finland and delays can be expected.

Date:

Solved

A general strike is announced in Belgium on the 13th of February 2019. The strike will have an impact on the delivery of mail and parcels and delays can be expected.

Date:

Solved

The national postal service of Chile reports heavy flooding due to rain in Arica and Parinacota. This is affecting the collection and delivery of mail and parcel products. Delays can be expected for all volumes in- and outside these areas of Chile.

Date:

solved

Due to political developments in Guatemala, the national postal service of the country was (temporarily) blocked at the end of 2016. The postal service was expected to resume work at the end of 2018, but this is not the case so far. It is not yet known when the work will be resumed.

Date:

1-3 days

UPDATE: The severe weather conditions in the North of France are continuing and with it also the delay in delivery. A traffic ban is currently in force.

Due to heavy snowfall in the north of France, the postal transport has to deal with traffic disruptions. This has an effect on the delivery of mail and parcels in this area. Deliveries going from Calais to the UK might be delayed as well.

Date:

Solved

Due to extreme cold weather conditions in the United States all services were suspended on 31/01. We expect delays until the weather conditions have improved. The following postcode regions are affected: 

Michigan: 486–491, 493–499 Indiana: 460–469, 472–475, 478, 479 Chicago: 606–608 Lakeland: 530–532, 534, 535, 537–539, 541–545, 549, 600, 602, 601, 611 Detroit: 480–485, 492 Central Illinois: 601, 603–605, 609, 613, 614, 616, 617 Northern Ohio (Cleveland and Lima areas): 441, 458 Ohio Valley (Cincinnati and Columbus areas): 452, 430–432 Northland: 540, 546–548, 550, 551, 553–564, 566 Hawkeye: 500–514, 520–528, 612 Dakotas: 580–588, 570–577 Eastern Nebraska: 680–689.

Date:

4-7 days

As a result of the earlier update on South Africa, we expected improvements in the delivery process of postal and parcel volumes. Unfortunately this is not the case. We continue to monitor the quality in South Africa.

Date:

No service

The route to Brunei is temporarily closed. After Lunar New Year (February 5th, 2019), the route will re-open. We expect delays for parcels and mail to Brunei.

Date:

Solved

On Wednesday January 23rd, 2019 there will be a 24 hour strike in Greece. Mail and parcels to Greece could be delayed.

Date:

4-7 days

Due to a backlog at the sorting centre in South Korea there are currently delays monitored. Expectations are that delays will remain untill the end of the Lunar New Year (the 5th of February).

Date:

Solved

The area of Graubünden in the Eastern part of Switzerland is impacted by heavy snowfall, leading to avalanche warnings and closed roads. Therefore delays might occure in delivery of mail and parcels. The affected postal codes are 72xx, 73xx, 75xx and 77xx.

Date:

Solved

Due to a congestion at the post office on Montevideo Airport, there is a temporarily carrier embargo to Uruguay. We will send post and parcels again when the embargo is lifted. Until then, post and parcesl will experience delays.

Date:

Solved

Due to an embargo of the airlines, there are currently no flights to Brunei. As a result, mail and parcels are delivered with a delay. Normal delivery times will be available again when the embargo is lifted or when an alternative route is found.

Date:

Solved

Postal employees in Antigua and Barbuda are on a strike since January 2nd, 2019. Delivery of post and parcels on these islands is therefore delayed.

Date:

Solved

We expect delays of post and parcels with destination Austria due to heavy snowfall in parts of the country. Especially the area’s Hochkar and Styria seem to be most affected. Roads and public services can be closed, because of safety reasons. As a consequence, services in Austria can suffer delays. More snow is expected in the upcoming days, therefore we are not sure about the impact of the delays yet. 

Date:

1-3 days

Heavy snowfall has reached Kiev, Ukraine. Due to this, airlines have issued an embargo for mail and parcels traveling to Kiev International airport. Mail and parcel volumes for destination Ukraine will be delayed until the embargo is lifted.

Update 04-01-2019: Currently volumes are moving again to Ukraine. We are monitoring the recovery of the flow in the upcomming days. We expect not to have any more delays by the end of next week.

Date:

1-3 days

The Italian postal operator informs us about a strike that will start today, Monday December 17th in Italy. Delays in the delivery of post and parcels can be expected.

Date:

4-7 days

The local postal operator of Uruguay informed us of a domestic strike that is expected to cause delays concerning the delivery of post and parcels within the country.

Date:

1-3 days

UPDATE: Protest actions in France have been ongoing for the last few days. We are informed by our logistical partners in France that their services are still affected in the areas where the protests are active. Parcel delivery within France can still suffer delays due to the road blocks. We have not received any updates regarding the impact on the postal delivery network, but we expect an impact as well. However, our trucks to France, UK and Spain have no more reported delays. If we receive new relevant information about the situation we will inform you.

Date:

Solved

Today there is a strike at Correos, the national courrier of Spain. They will not deliver and sort parcels at the Correos facilities. This causes delay in shipments to and from Spain. Correos expects that delays will continue next week due to the backlogs that will arise from today. If we receive new relevant information about the situation we will inform you.

Date:

Solved

The Australian post notifies us of heavy rains in the Sydney area. This affects collection, delivery and transport of mail and parcel volumes. Delays can occure for deliveries from and to Australia. If we receive new relevant information about the situation we will inform you.

Date:

Solved

Latest news from Canada is that any strike activities are declared illegal. Therefore Canadian post expects normal operations as soon as possible. They do expect that volumes can be delayed until March 2019 due to the backlogs in their operations as of this moment. If we receive new relevant information about the situation we will inform you.

Date:

Solved

Today Greek postal workers will strike for 24 hours. This causes a 1 day delay in the delivery of mail and parcels to destination Greece. If we receive new relevant information about the situation we will inform you.

Date:

Solved

Yesterday an unannounced strike commenced at a Hermes facility at Hückelhoven, Germany. Parcels that were collected in the Netherlands on the 12th and 13th of November and using the Hermes Germany network will be affected by this strike. We expect normal operations to resume today (14/11). If we receive new relevant information about the situation we will inform you.

Date:

Solved

Malta Post is currently unable to exchange data with partners due to issues at one of their IT suppliers. Items destined for Malta can suffer track & trace issues. If we receive new relevant information about the situation we will inform you.

Date:

Solved

A worker strike at Bpost is planned. Starting on Wednesday 07/11 until Tuesday 13/11 with a different division on strike every day. Unfortunately this incident has consequences on the final stage of mail deliveries. If we receive new relevant information about the situation we will inform you.

Date:

Solved

There will be a nation-wide general strike in Israel on 07/11 affecting all flows to the country. We expect that the delay will remain minimal. If we receive new relevant information about the situation we will inform you.

Date:

Solved

Israel has a non-working day on Tuesday 30/10 due to local elections. This event causes possible delays. If we receive new relevant information about the situation we will inform you.

Date:

Solved

The strike in Costa Rica has ended. We expect normal operations to resume as soon as possible.

Date:

Solved

Extreme weather in the south of France have caused damages near Narbonne Plage and Gruissan on Monday 15/10. Deliveries in the region can suffer delays. We will inform you when the situation will be back to normal.

Date:

Solved

As of the 27th of September, the Nigerian postal service is experiencing a nationwide strike. This has consequences on the final stage of delivery and causes possible delays. Unfortunately it is not clear yet when this event will end. If we receive new relevant information about the situation we will inform you.

Date:

1-3 days

Sulawesi island was struck by an earthquake and Tsunami. This caused damage to the local infrastructure of the Donggala and Palu region. Therefore deliveries can experience delays. If we receive new relevant information we will inform you.

Date:

Solved

Federations in Argentina have announced a general strike for 24 hours. Local deliveries can therefore be postponed one day. We expect that any delays will remain minimal. If we receive new relevant information about the situation we will inform you.

Date:

Solved

The Philippines was struck by Typhoon Mangkhut. This caused damage to the infrastructure in the Northern part of Luzon island. Roads are currently not passable due to landslides and floods. This leads to possible delays in deliveries. If we receive new relevant information we will let you know.

Date:

Solved

Macau was struck by Typhoon Mangkhut. This caused damages in the Macau region and deliveries suffered a delay of one day. We have received a message on September 18th that normal operations have resumed.

Date:

Solved

Update: The tropical storm in Japan is over and volumes are moving through Kansai International Airport once again. Delays can still occur as local backlogs might need to be cleared.

Date:

1 - 3 days

Hurricane Florence is active on the East-Coast of the United States. The severe weather conditions have immediate consequences on mail delivery and causes possible delays. If we receive new relevant information about the situation we will inform you.

Date:

4 - 7 days

North Japan was struck by an earthquake. This led to possible delays within the Hokkaido region (postcode 00・04-09). If we receive new relevant information about the situation we will inform you.

Date:

4-7 days

Japan was struck by tropical storm Jebi. This caused a tanker to damage a bridge leading to Kansai International Airport (KIX). This led to local infrastructure problems and possible delays. We will let you know if the situation changes.

Date:

4-7 days

South Korea has been struck by a Typhoon. Due to this many flights at Incheon Airport in Seoul are canceled and delayed. This also affects the EMS items to Jeju-island. The delayed flights mainly concerns the following postcode: 63000 – 63644. If we receive new relevant information about the situation we will inform you.

Date:

14 - 28 days

The sad news has come that Kerala state in India currently suffers from heavy flooding. This incident has immediate consequences for the operations at Kochi International Airport and deliveries in the region can suffer delays. If we receive new relevant information about the situation we will inform you.

Date:

1 - 3 days

Unfortunately there are delays in the Genoa region in Italy due to a collapsed bridge in the city. Parcels and letters in the region can suffer delay due to problems with the infrastructure.

Date:

1 - 3 days

From now on Saudi Arabia will start with the value-added tax (VAT) payable by the addressee at the rate of 5% of the item’s total value. This tax will be applied to all items containing goods sent to Saudi Arabia. Please keep in mind that the tax will apply without exceptions and regardless of their category (letter post, parcel post or EMS) and purpose.

Date:

7 -14 days

Lombok Island has been struck by an earthquake. Unfortunately this has cost damage to local postal offices, therefore deliveries in particularly the West Nua Tenggara province can experience delays. 

This mainly concerns the following postcodes: Mataram (83000–83365), Selong (83600–83672) and Sumbawa Besar (84300–84381).

Date:

4 -7 days

As from the 11th of July Japan is experiencing heavy floods due to active typhoons in the region. Mail deliveries can be postponed because due to hinder by excessive water. We expect mail deliveries to resume after the extreme weather has been ceased. We will inform you when the situation will be back to normal. 

Date:

Solved

The postal operator of South Africa has informed us that all traffic suffers from delays due to strikes in the country. The situation has started on the 3rd of July and has been ongoing since. We expect that services to South Africa are delayed until the situation has ceased. We will inform you when the situation will be back to normal. Update: The strike has ended. We expect normal operations to resume as soon as possible although we expect that there might be backlogs locally. Minor delays can be experienced as these backlogs are cleared. We will inform you when the situation will be back to normal. 

Date:

1 - 3 days

We have been notified by one of our Italian partners of delays in Southern Italy. Highways connecting Northern and Southern Italy are blocked due to road incidents. Items bound for Southern Italy might suffer a delay as they will be one day longer in transit due to the disruption. We will inform you when the situation will be back to normal.

Date:

4 - 7 days

Typhoon Maria is currently active in the Pacific Ocean. It is predicted to hit Taiwan and mainland China on Tuesday (10/07) and Wednesday (11/07). Delays in deliveries can be expected as the Typhoon can disrupt traffic in the region. We will inform you when the situation will be back to normal.

Date:

Solved

Postal workers in Antigua and Barbuda are currently on strike. Deliveries in the region can suffer delays. We will inform you when the situation will be back to normal.

Date:

7 - 14 days

We have received reports of extensive strikes in Sri Lanka. Postal Employees in Colombo refused work since 11/06. We expect a significant impact for services to Sri Lanka. We will inform you when the situation will be back to normal. Update: The strike in Colombo has been resolved. Deliveries to Sri Lanka are expected to resume to normal within the next few weeks as backlogs will be cleared. We will inform you when the situation will be back to normal.

Date:

1 - 3 days

We have received reports of heavy rainfall in France on 12/06. Closed roads can cause minor delays in the transport and final delivery of items. We will inform you when the situation is back to normal.

Date:

1 - 3 days

Hurricane Bud is currently active West of Mexico moving northwards into the United States. By the time it hits San Fransisco it is expected to decrease to a tropical storm. Due to the bad weather, delays can be expected in the upcoming weeks because of poor weather conditions. We will inform you when the situation is back to normal.