Frequently Asked Questions

I have entered the barcode, but don’t get any tracking information. What can I do?

A Registered Mail service barcode has a standard format. It has 13 characters and starts with two letters, followed by 9 numbers and closed by two letters again. An example of a correct barcode format is RS 123 456 789 NL. If you have a different barcode format then please ask your webshop/seller where you should track your shipment.

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