Spring OMNI, bespoke label generation & reliable collection

Karrma Ltd

About their business

Karrma Ltd is an online retailer that’s been established for 10 years selling houseware products on various marketplaces. We are committed to providing each customer with the highest standard of customer service.

What they did prior to working with Spring

Originally selling to predominantly domestic consumers but were looking to further expand our e-commerce business to international markets.

Customer challenges

  • We needed a solution for collection of our UK and cross-border shipments which could also provide a reliable platform to upload all daily orders for worldwide delivery.
  • A specific label layout was essential to allow a smooth picking and packing process.

Results

We engaged with Spring to develop a specific label layout which they kindly did to help us with pick and pack on all orders.

We now have a reliable collection driver who collects each day and Spring make sure my items are processed for timely delivery to our customers worldwide.