Seamless integration, efficient delivery & revenue growth

Made with Love and Sparkle

Sparkle and shine

About their business

Made with Love and Sparkle offer a range of intricately designed homeware, accessories and toys for all special occasions. They believe that thoughtful sentimental gifts should be personal, which is why they offer a fantastic selection of bespoke gifts that is constantly growing.

Be it for birthdays, weddings or anniversaries, customers can be sure that Made with Love and Sparkle will provide the perfect personalised gift to meet their needs.

Customer challenges

  • Made with Love were looking for a competitively priced, reliable, ecommerce delivery services for UK and international orders to enable them to offer free delivery for orders under £40 and cost-effective deliveries for lower value orders.
  • They required a supplier that was able to integrate with the Magento e-commerce platform.

What they did with Spring

Spring provided UK packet and parcel delivery services via Hermes UK, one of a number of Spring’s final mile partnerships. By providing a bespoke collection service and direct injection into the Hermes delivery network, Spring were able to reduce the end to end delivery time by 1 day. Alongside this, Spring provided a range of international delivery services via Spring’s cross-border broker model.

Spring was able to offer MWL&S seamless IT integration with the Magento e-commerce platform via its Spring Omni integration.

Results

  • Increased customer reorder rate due to fast and efficient UK delivery service and the ability to grow additional revenues from international markets worldwide.
  • Growth in business revenue.
  • Future expansion into both UK and international express delivery service options, driving further business growth.
  • Fast and efficient order processing and carrier label production for Made with Love a and Sparkly via the Spring Omni integration with Magento.