Phishing e-mails in circulation

Tuesday 13 September 2016 - This week e-mails have been sent which appear to have come from Spring ( This e-mail has been sent to our customers, and some customers have received e-mails on several occasions.

I received a phishing e-mail. What should I do?

We advise you not to click on any link provided in the e-mail, or to forward the e-mail to anyone else. If you have received a phishing e-mail then it is best to delete the message. 

Please note that the extension is no longer used by any of our employees. If you receive an e-mail from Spring with this e-mail extension then please delete.

What is phishing?

Phishing is a form of internet fraud whereby cyber criminals try to obtain your personal (bank)details or try to install malicious software on your computer. They tend to sent text messages, e-mails or links that appear to come from established companies like Spring. 

Subsequently, you are asked to log in or to check your personal details: for example, your bank details, pin code or credit card details. It is also possible that a bit of code (Trojan horse) or virus is installed on your device which then sends your personal details to the cyber criminals automatically. It is also known that a virus can be installed which then blocks your computer; you are then urged by the cyber criminals to pay a certain amount to unlock your computer/ tablet/ smart phone again. 

Learn more about phishing