International Service Alerts

Route closed; mail and package delivery not possible. At this time we do not know when the situation changes, nor can we tell you when routes reopen. The situation changes per country. Please note; we update this list regularly.

Afghanistan, Bhutan, Brunei, Ecuador, Equatorial Guinea, Guadeloupe, Kazakhstan, Laos, Libya, Martinique, Nauru Island, Syria, Tajikistan, Turkmenistan and Yemen.

Delivery delays due to COVID-19. The situation is constantly changing. We cannot guarantee a time of delivery. For business questions, please contact your account manager. Please note; we update this list regularly.

Anguilla, Algeria, Antigua, Armenia, Argentina, Australia, Austria, Azerbaijan, Barbados, Barbuda, Bahamas, Bahrain, Belarus, Belize, Bermuda,  Botswana, Brazil, British Virgin Islands, Bulgaria, Canada, Cape Verde, Central African Republic, Croatia, Chad, Chile, China, Czech Republic, Costa Rica, Colombia, Curacao, Cyprus, Dominica, Dominican Republic, El Salvador, Estonia, Egypt, French Guyana, Gambia, Georgia, Ghana, Greece, Grenada, Guatemala, Guinea, Guinea-Bissau, India, Indonesia, Iran, Israel, Jordan, Kosovo, Lebanon, Lithuania, Latvia, Liberia, Malta, Mauritania, Mexico, Morocco, Montenegro, Nepal, New Zealand, Niger, Norway, Papua New Guyana, Paraguay, Peru, Philippines, Russia, Romania, Sierra Leone, Saint Lucia, Samoa, Sao Tome and Principe, Serbia, Slovakia, Slovenia, South Korea, Senegal, Suriname, Sri Lanka, Tonga, Trinidad and Tobago, Turkey, Ukraine, United States, Uruguay, Venezuela, Vietnam and Zambia.

Date:

4-7 days

New 11 January: Shipments with destination Portugal originating from outside of the EU are facing delays due to issues with the implementation of the new VAT regulations.

Update 24 August: Due to the new European VAT regulations, there is a delay in the delivery of parcels in Portugal.

New 11 January: Shipments with destination Kazakhstan can not be delivered currently due to transport issues related to the political unrest in the country. Routes have been officially closed since Friday. The items that were already on route, will be stored until delivery is possible again.

New 11 January: Shipments with destination Jamaica can not be delivered currently due to flight capacity issues.

New 11 January: Shipments with destination Bermuda can not be delivered currently due to flight capacity issues.

Update 7 October: Bermuda has lifted their COVID-19 restrictions, which makes Bermuda accessible again as a destination.

Update 11 January: Destination Malaysia is still experiencing delays due to heavy rain. Post Malaysia informs us that the following postcodes are affected: 26600–26689, 28500–28599, 43100–43199, 81600, 84600, 84900 and 85000–85300.

Update 29 December: The weather in Malaysia is improving. The following postal areas are still affected by heavy rain and floods: 260xx, 265xx, 280xx, 285xx, 287xx, 40000 – 40169, 40180 – 40399, 40400 – 40449, 40450 – 40459, 40460 – 40499, 40500 – 40999, 42450 – 42499, 43100 – 43199, 43800, 43900, 63000 and 64000.

New 24 December: Due to heavy rain and floods, delivery is delayed from 19 December until further notice in the following postal areas: 25xxx – 28xxx, 40xxx – 43xxx, 45xxx, 471xx, 63000, and 64000.

Resolved 30 December: Destination Thailand has recovered from the recent severe weather conditions.

Update 26 October: The flooding in Thailand is no longer affecting deliveries in the following postal code areas: 15xxx, 21xxx, 24xxx, 32xxx, 33xxx, 34xxx, 35xxx, 37xxx, 42xxx, 62xxx, 63xxx, 64xxx, 67xxx, However, the following postal code areas are still affected by the flooding, which may cause delays in operations and delivery of all types of shipments: 10130 11xxx, 12xxx, 13xxx, 14xxx, 16xxx, 18xxx 23xxx, 25xxx 30xxx, 36xxx 40xxx, 44xxx 60xxx, 61xxx, 65xxx, 66xxx 72xxx, 73xxx

Update 7 October: Due to a tropical storm, there have been floods in northern, north-eastern and central parts of Thailand. Delays are expected in the following zipcode areas: 13xxx, 14xxx, 15xxx, 16xxx 21xxx, 24xxx, 25xxx 30xxx, 32xxx, 33xxx, 34xxx, 36xxx, 37xxx 40xxx, 42xxx 60xxx, 61xxx, 62xxx, 63xxx, 64xxx, 65xxx, 66xxx, 67xxx 72xxx.

New 28 December: Destination Equatorial Guinea is closed until further notice due to no transport options.

New 21 December: Delays are expected for delivery to the whole of the Philippines, due to the Typhoon Odette. Postal codes that are most affected: 4503 – 4504, 5400, 5402, 5404 - 5408, 5413 - 5414, 5417, 5600 - 5601, 5603 - 5604, 5606, 5608 – 5615, 5701 - 5702, 5704 - 5708, 5710 - 5717, 5800 - 5807, 5810 - 5812, 5815 – 5816, 5044 - 5046, 5000 - 5004, 5006 - 5010, 5012 - 5014, 5016 - 5019, 5021, 5023, 5026 - 5027, 5031, 5034 - 5036, 5038 - 5039, 5041 – 5043, 6100 - 6116, 6119 - 6122, 6124 - 6127, 6129 – 6133, 6809, 6822, 8700 - 8702, 8704 ,8706 ,8708 - 8709, 8711, 8723, 9100, 9103, 9000, 9008, 9011, 9014, 9203, 9205, 9209, 7203, 7207, 7209, 8800, 8804, 9407, 9409, 8601 - 8607, 8609 – 8611, 8600, 8501 - 8507, 8509 – 8513, 8400, 8402 - 8406, 8408 - 8410, 8414, 8416 - 8424, 8427, 8301 - 8302, 8306, 8308 - 8310, 8312 - 8316, 8318, 9222, 9310, 9708, 9715, 9628.

New 21 December: Due to limited transport options by air, all items have to be transported by truck. Additionally, AnPost experiences delays with delivering all types of shipments due to COVID-19 measures.

Update 30 November: Delays in transit times to Ireland due to transport and delivery issues.

Update 25 November: Due to delays in transit times to Ireland and delivery delays at AnPost.

Update 8 September: Earlier delays due to Covid-19 are reduced to 5 days on top of normal standard.

New 21 December: Due to air capacity issues, shipments that have been accepted in November experience a delay of 4 weeks or more. We expect to be back on track in the beginning of January. Volume that is accepted today will experience a delay of 7 days or more due to increased volumes during the holiday season.

Update 8 April: Due to new Covid-19 restriction the Government of Chile has closed its borders. Postal services in the region are therefore suspended until further notice.

USA

Update 21 December: Due to transport issue's to San Francisco there is a delay in zipcode area 84500 - 99999. Any updates about this situation will follow.

Update 18 November: Due to COVID-19 the US postal service is experiencing delays in transport to all destination in the USA.

Update 8 September: Due to hurricane IDA the airports of New York and Chicago and the mainland of New Jersey and New York experience a delay.

Update 21 July: All mail and e-commerce shipments passing through Chicago Airport could incur delays of 7 to 14 days due to high volumes and the impact on operations caused by COVID-19. Zip codes 35000 to 84499 have been affected.

Update 20 July: Zip codes 35000 to 84499 have been affected by delays to shipments passing through Chicago Airport (ORD). The expected delays are 14 to 21 days on top of normal transit times.

Update 13 July: Shipments passing through Chicago Airport could incur delays of 14 to 21 days due to high volumes and the impact on operations caused by COVID-19. Packages and parcels passing through the USA may also still be subject to delays due to the local measures taken to slow the spread of COVID-19. On average, these delays amount to 7 to 14 days on top of normal transit times.

Update 29 April: High volumes destined to the Chicago area, resulted in a backlog of five days. All other entry points into the US, are performing well. USPS is however still experiencing delays in processing and delivering parcels nationwide, due to COVID-19 measures.

Update 9 March: All offices of exchange in the US are open and processing well. We do however still experience delays in processing at the USPS nationwide due to the measures taken in order to prevent further outbreak of Covid-19.

Update 2 February: We are currently unable to fly our volumes towards JFK Airport in New York due to heavy snowfall. Volumes are kept at our carriers side in NL and will be transported as soon as flights are accepted again. Impact on processing at USPS is unknown, but we expect severe delays in delivery of items in the New York area as well.

Date:

Spain: resolved

Canary Islands: more than 14 days expected delay

New 21 December, Canary Islands: Local customs are facing IT issues that is preventing all types of shipments from being processed for both EU and Non-EU origins to the Canary Islands.

Resolved 21 December, Spain: Weather and customs issues in Spain are resolved.

Update 17 December: Delays for delivery to Spain: 7-14 days on Non-EU origins sending towards Spain due to customs issues. Additionally, 1-2 days delay on all items to Spain due to earlier mentioned weather conditions

New 9 December: Delays are expected for delivery to Spain, mainly in the northern region and Madrid area due to severe weather conditions. This is on top of earlier mentioned delays.

New 7 December: Delays are expected for all uncleared non-EU shipments for destination Spain to be delivered by Correos. The Spanish customs administration is facing technical issues and have therefore not been able to perform customs clearance procedures since November 26th.

Update 12 January: Due to severe weather conditions in Spain, delays can be expected for the collection and delivery of all products & networks in some areas in the country. Once the weather conditions improve, the delivery will be back on track.

Date:

7-14 days

Update 13 December: Delays in transit times to Canada due to transport capacity issues.

Update 7 December: Delays in transit times to Canada due to transport capacity issues.

Update 18 November: Due to severe weather conditions in the south western part of Canada a state of emergency is declared for the province of British Columbia. All transportation on the ground is experiencing delay due to heavy rainfall. Canada Post has therefore declared a situation of force majeure. Updates will follow and will be published on their website.

Update 4 May: Resolved

Update 29 April: Due to an outbreak of COVID-19 at the Toronto Air Mail Unit (AMU) of Canadian Post, this AMU will be closed for two weeks. The mail and parcel traffic will be diverted to the Montreal AMU, which will result in an additional delay of 1-3 days for shipments destined for the Toronto region.

New 10 December: Delays are expected in France due to bad weather conditions. Mainly the South West of France and part of the Auvergne/Rhône-Alpes area are affected. Delivery conditions are very difficult in zip code areas starting with: 09/31/32/40/64/65/66/38/73/74/05/21/52/58/04/43/63/03/15/19/23/42/90/39/70/71/25.

Update 7 October: The floods that caused delays in the south of France are no longer affecting delivery.

Update 15 September: Due to severe weather conditions, delays are expected in the south of France in the regions of Gard and Hérault (zip codes starting with 34 and 30).

Update 4 May: Following a cyber-attack impacting Colis Privé on the 24th of April, there was no connection possible to the file exchange and the track and trace functionality of Colis Privé was shut down. The tracking of packages was no longer possible. Colis Privé has worked hard over the past week to get the issues resolved. As of yesterday the POD scans are available again. Today and tomorrow more tracking events will become available for live shipments. Also tracking updates will be done in the systems on items delivered last week. Pick up points will remain unavailable for the time being (expected to re-open on the 10th of May), but second delivery attempts will be made on appointment with the recipients. Colis Privé reassured their partners that no data has been leaked or lost. Colis Privé has taken additional security measures, to make sure this will not happen again.

Update 26 April: Following a cyber-attack impacting Colis Privé, there is no connection possible to the track and trace functionality of this partner. This means that the tracking to your packages is currently unavailable. Colis Prive is doing everything they can to get this functionality back on track as soon as possible.

Update 11 February: Due to heavy snowfall in France, delays can be expected for the collection and delivery of all products & networks in some areas in the northwest of the country (zip codes: 22, 29, 35, 50, 53, 56, 61, 72, 77, 78, 91, 95.) Once the weather conditions improve, the delivery will be back on track.

Update 3 February: Due to flooding after heavy rainfall in the Bordeaux region (zip codes 16, 17, 24, 32, 33, 40, 47) in France, delays can be expected for the collection and delivery of all products & networks in some areas in the country. Once the weather conditions improve, the delivery will be back on track.

New 9 December: Delays can occur for delivery into Germany via our partner Hermes due to peak volumes.

Update 8 september: The floodings that occured in Germany earlier in July do not cause anymore delays.

Update 29 July: The following areas that were affected by the flooding are not facing anymore delays: Essen, Muehldorf, Eschweiler, Leverkusen, Wuppertal. The following areas are still heavily affected: Bonn, Daun, Mayen

Update 23 July: Postal codes 42XXX, 44XXX, 45XXX, 50XXX, 52XXX, 53XXX, 54XXX, 56XXX, 58XXX and 95XXX have been affected by the recent floods in Germany. All mail and parcel deliveries have been delayed for an undetermined amount of time.

Update 16 July: Recent floods in the south-western part of Germany, specifically the states of Rhineland-Palatine, North Rhine-Westphalia, Sauerland and Bergisches Land are currently causing delays in the delivery of all mail and parcels. 

Resolved 11 February: Due to heavy snowfall in Germany, potential delays can be expected for the collection and delivery of all products & networks in the north and east of the country. Once the weather conditions improve, the delivery will be back on track.

New 9 December: Delays are expected for delivery into Austria via Austrian Post due to peak volumes and snowfall throughout the country.

Update 11 February: Due to the full closure of the A10 highway in Austria after it was hit by a mudflow, potential delays can be expected for the collection and delivery of all products & networks in some areas in the south, southwest of the country (zip code regions: 6XXX and 9XXX. Once the weather conditions improve, the delivery will be back on track.

Update 18 September: Due to IT issues with our partners in Austria, we see a deterioration in the number of delivery scans for AT Post over the last 5 months.This does not mean that the packets and parcels are not delivered, they are just missing the delivery scan. Our postal partner is working towards a solution with the greatest urgency, while this is an issue for all postal partners sending to this destination. Please keep in mind that AT Post is not sharing tracking events for the registered service.

Bulgaria

New 9 December 2021: Delays are expected for delivery into Bulgaria due to peak volumes.

Date:

Up to 21 days

New 7 December: Delays in processing mail and parcels in China due to COVID-19 measures.

Update 15 October: Due to severe weather conditions caused by the cyclone Kompasu, all postal services are suspended in China, Macao.

Update 15 October: The floods that caused delays in the province of Henan in China are no longer affecting delivery.

Update 17 August: Due to heavy rain and floods in Henan Province, pickup and delivery services are temporary suspended until further notice in the following postal areas: Yingshan County - 511322, Dazhou - 635000, Jiangyang District, Luzhou - 646000, Renshou County - 511421, Chengdu - 610000, Fucheng District - 621000, Danba County - 626300, Li County - 623100, Ningnan County - 615400, Xide County - 616750, Huidong County - 615200.

Update 23 July: Due to heavy rain and floods in Henan Province, pickup and delivery services are temporary suspended until further notice in the following postal areas: 453000-459018, 461000-467544, 471000-477297 in the Henan province and 450000-451192, 451200-451285, 451450-451484, 452370-452396 and 452470-452491 in the Zhengzhou province. Due to Covid19, pickup and delivery services are temporary suspended in the following postal areas until further notice: 211113 (Lukou Jiedao area) and 211222 (Shiqiu Jiedao area). Mail will be buffered at destination until these area’s reopen.

Update 29 June: China Post has communicated that due to covid-19 restrictive measures the area of Jin'nan and Yu'an, both in Lu'an city with postal code 237000 are experiencing delayed deliveries. Some areas around Guangzhou currently have no service at all. This concerns the postal codes: 510360, 510370, 510375, 510378, 510380-51382, 510385, 510388, 523130-523148 and 523133. Updates on the situation will be published as soon as they come in.

New 7 December 2021: Delays in transit times to Japan due to transport capacity issues and COVID-19 measures.

New 7 December 2021: Destination Solomon Islands is closed until further notice.

Update 7 December 2021: Destination Guadeloupe is closed until further notice.

New 30 November 2021: Delays in processing mail and parcels due to political unrest.

Update 7 December 2021: Destination Martinique is closed until further notice.

New 30 November 2021: Delays in processing mail and parcels due to political unrest.

Cuba

New 2 December 2021: Destination Cuba is temporarily closed due to a carriers embargo. New options are being explored, but for the moment this route is closed. Shipments that are in our process already, are being stored and will be flown as soon as there are new options available.

New Zealand

New 30 November 2021: Delays in transit times to New Zealand, New Caledonia, Fiji and Solomon Islands due to transport issues.

Update 2 November 2021: Due to COVID-19, New-Zealand Post has difficulties with providing air transit to Nauru island. In consultation with Nauru Post, New-Zealand Post has decided to suspend transit services to Nauru until further notice.

Update 23 June 2021:The delays due to heavy rainfall on the Southern Island are now resolved. Still delays may occur in this area, for specific cases and locations.

Update 30 November: Delays in processing mail and parcels at Slovakian Post due to COVID-19 measures.

Update 26 November: Delays in processing mail and parcels at Slovakian Post due to COVID-19 measures.

Update 26 April: Due to the high volumes in relation to the Covid-19 impact the Slovakian Post have difficulties in processing all mail and parcel dispatches. Delays can measure up to 14 days.

Update 16 April: Slovenská Pošta will continue to provide postal services in line with public health measures and other restrictions, but with a reduced workforce. This affects the quality of services in Slovakia and expected transit times for the delivery of mail and parcels cannot be met.

Update 16 February: Due to heavy snowfall in Slovakia, potential delays can be expected for the collection and delivery of all products & networks in the north and east of the country. Once the weather conditions improve, the delivery will be back on track.

New 30 November 2021: Destination Honduras is temporarily closed due to the lack of flying options. New options are being explored, but for the moment this route is closed. Shipments that are in our process already, are being stored and will be flown as soon as there are new options available.

Update 30 November: Delays in transit times to Greece due to transport and delivery issues.

Update 25 November: Delays in transit times to Greece due to transport issues and delivery delays at Hellenic Post.

Update 24 August: Due to technical issues with the interface between Hellenic Post and the Greek customs, it is not possible to perform customs declarations. This means that items destined for Greece, that need to be custom cleared, will face delays in customs procedures. Once the issues are resolved and customs operations are back to normal, this ISA will be put on resolved.

Update 22 April: Due to a combination of high inbound volumes, ongoing COVID-19-related staffing issues and a reorganisation programme, mail items sent through Hellenic Post Greece can expect delays of 3 to 7 days on top of common transit times.

Update 6 April: High inbound volumes and ongoing staffing challenges make that Hellenic Post are unable to process mail in a timely manner. They are currently processing mail which arrived in March and are giving priority to post originated from PostNL.

Update 30 November 2021: Delays in transit times to Australia due to transport and delivery issues.

Update 25 November 2021: Delays in transit times to Australia due to transport issues and delivery delays.

Update 15 October 2021: Due to new COVID-19 measures the mail processing at Melbourne offices experience a delay. Australia Post will continue to monitor the situation and will provide updates.

Update 26 July 2021: Australia Post is experiencing disruptions to its daily operations due to emergency measures imposed by the government. These measures, which include lockdowns, state border closures, restrictions on movement, self-isolation and limitations on air and other transport services, have affected the processing and delivery of inbound and outbound mail items, especially in Victoria and New South Wales.

Update 20 May 2021: Air volumes to Australia have been restored.

Update 12 May 2021: Cancelations of several carriers have impacted the volume available towards Australia. The ​impact on Melbourne and Perth is limited. Currently only destination Sydney may experience delays of 4 to 7 days.

Update 23 March 2021: Extreme weather conditions within Australia, in particular for New South Wales and Southern Queensland, have resulted in extensive flooding. Australia Post has limited delivery to the following postcodes: 2424, 2426, 2427, 4229, 2430, 2440, 2441, 2756 & 2750, 2751, 2578, (NSW) 4114, & 4207 (QLD). In addition a number of Post Offices in the impacted areas are closed. The Australia Post website will be updated regularly as the situation changes. The weather is expected to worsen over the next few days and ease by Wednesday, however ongoing delays may be expected.

New 30 November: Transport routes to South Sudan are restored and is available again as a shipping destination.

Update 15 October 2021: Due to a nationwide lockdown in Latvia, delays may be experienced in processing and delivering of all type of shipments. The lockdown will be effective until 14 November.

Update 15 October 2021: Due to a route closure to East Timor by Australian Post, East Timor cannot be reached at the moment.

Update 14th September 2021: Earlier delays due to Covid-19 are reduced to 3 to 5 days on top of normal standard.

Date of alert:

Resolved

Update 14th September: Earlier delays due to Covid-19 are now resolved by Malta Post. Normal performance can be expected.

Date of alert:

Resolved

Update 8 September: The floodings that occured in Luxemburg earlier in July do not cause anymore delays.

Update 26 July: The following postal areas have been affected by the recent floods in Luxembourg: 10xx, 29xx, 58xx, 59xx, 64xx, 65xx, 66xx, 67xx, 68xx, 74xx, 75xx, 94xx. All mail and parcel deliveries have been delayed.

Update 16 July: Recent floods in the north-eastern part of Luxembourg are currently causing delays in the delivery of all mail and parcels. 

In order to minimise the impact of Covid-19 Luxembourg Post is forced to adjust their operations in order to secure the health and safety of their employees. They informed us this will result in delays in delivery and will last till further notice.

Date:

no delivery

Update 19 August: Due to the change of political power in Afghanistan we are currently not able to deliver mail or parcels there.

Date of alert:

Resolved

Update 22 July: The delivery issues due to recent floods have been resolved. 

Update 16 July: Recent floods in the southern part of the Limburg province are currently causing delays in the delivery of all mail and parcels. 

Update 8 February: Due to the heavy snowfall, PostNL is experiencing severe delays for shipments in the Netherlands. Possible delays are estimated at 3-6 days. We expect the situation to improve within one week as we are adjusting to the current weather conditions.

Update 22 July: The processing delays at the international hub of the Polish Post have been resolved.

Update 26 April: Due to Covid-19 measures, high volumes and bad weather impact we experience delays in delivery of all types of mail and parcels in Poland. Delays can measure up to 14 days.

Update 12 February: Due to Covid-19 measures, high volumes and bad weather impact we experience delays in delivery of all types of mail and parcels in Poland. Delays can measure up to 14 days.

Date:

Unknown

Update 20 July: Recent floods in the northern and central parts of Switzerland - most notably in the Basel, Zurich, Lucerne, Schwyz and Uri Cantons areas - are currently causing delays in the delivery of all mail and parcels. 

Date:

Unknown

Update 16 July: Recent floods in the eastern and southern part of Belgium are currently causing delays in the delivery of all mail and parcels. 

Date:

Resolved

Update 29 June 2021: The strike at Libanpost is over and the problems are resolved.

Update 15 June 2021: The prevention measures that were implemented at the 27th of May have been lifted last week

Update 27 May 2021: Due to the rise of COVID-19 cases in Sri Lanka, new prevention measures have been implemented. All delivery of letters and parcels is suspended with immediate effect and will last until June 7th. Shipments for this destination will still be flown over, however itthey will be stored and delivered once the prevention measures have been lifted.

Update 4 June 2021: The delays in transit and delivery in Israel are resolved. 

Update 14 May 2020: Israel post informed us that interruptions and delays in the distribution and collection of mail (letter-post, parcels and EMS items) may be experiencing delays as a result of the security situation in the south and centre of the country. 

Update 27 May 2021: Due to the flying restrictions to Belarus, the country is currently only available via road. This results in a delay of approximately 4 - 7 days. As soon as flying is possible again, the transit times will be back to normal.

Update 4 May: Resolved

Update 16 April: Extreme weather conditions within Indonesia have resulted in extensive flooding. Pos Indonesia has limited delivery to the following postcodes: Kupang 850xx, Soe: 855xx, Atambua: 857xx, Maumere: 861xx, Ende: 863xx, Komodo: 867xx, Waingapu: 871xx. In addition a number of Post Offices in the impacted areas are closed.

Update 16 February: The designated operator of Indonesia, Pos Indonesia, asks us to inform other Union member countries and their designated operators that an earthquake has hit Sulawesi Island, affecting the areas of Mamuju and Majene. As a result, there has been physical damage to facilities and public services are disrupted. Furthermore, heavy rain in the Central Java and West Java provinces has caused floods, which are affecting postal operations. Delays are therefore to be expected in the processing and delivery of letter-post, parcel-post and EMS items. The following postcode areas are affected (as of 9 February 2021): – West Java province Subang: 412xx Indramayu: 452xx Majalengka: 454xx – Central Java province Semarang: 500xx Pekalongan : 511xx Pati: 591xx Demak: 595xx Kudus: 593xx – West Sulawesi province Majene: 914xx Mamuju: 915xx

Update 23 March 2021: Due to the critical COVID-19 situation in Brazil, the city of São Paulo has decreed an emergency 10-day holiday, from 26 March to 4 April 2021. During this time there will be very limited delivery of all mail and parcels Postcode areas impacted: 01000-000 to 05999-999 08000-000 to 08499-999

Update 11 February: Due to heavy snowfall in Czech Rep., potential delays can be expected for the collection and delivery of all products & networks in all areas of the country. Once the weather conditions improve, the delivery will be back on track.

Update 11 February: Weather conditions in the UK continue to affect all delivery times
Update 26 January: Due to severe weather conditions in the UK, delays can be expected for the collection and delivery of all products & networks in some areas in the country. Once the weather conditions improve, the delivery will be back on track. Please visit the service alert pages of Royal Mail and Hermes UK for the latest information on their affected services.
Update 07 January: While Brexit has caused multiple disruptions in our logistical network towards the UK, we are pleased to inform you that all mitigating actions we took have resulted in no further delays as from the 7th of January. The traffic jams at Calais have been resolved and we are able to handover our volumes in the UK as promised. The processing of all volumes is currently also handled according the expected transit times.

Due to flight restrictions to Cyprus there is currently no option to deliver to the destination. Therefore heavy delays are expected. The issue is Europe wide. We continue to investigate on alternative routes. The material received will be stored until new flight opportunities arise.

Date: 

RESOLVED

Update 05 January: Due to an IT issue at our postal partner (PostNord) in Sweden, there might be delivery scans missing for this destination – which is estimated to be 10% of the Packet Tracked and Registered shipments. The issue is not causing any delays or a decrease in the delivery quality.