Sending all your goods safely across the world
As the sender, you are always responsible for the content of your mail item. Items which aren’t compliant to the strict regulations may be destroyed or confiscated. Authorities can claim these costs or even decide to start legal proceedings. It is therefore important that you know what you can and cannot send internationally via the postal network. Spring (nor any other postal carrier) cannot be hold accountable for any damage or confiscation of your shipment if dangerous or forbidden goods are detected.
In general, any item that poses a risk to general safety can’t be send via the postal network. Below we have provided a list of examples. For the most recent and up-to-date overview you can visit the website of IATA. This is the International Air Transport Association which provides the Dangerous Goods Regulations (DGR).
Via the postal network you cannot send:
- Explosives e.g. munition or fireworks
- Compressed gasses e.g. deodorant
- Flammable liquids e.g. petrol, cleaning detergents or perfume
- Flammable solids e.g. matches or incense
- Oxidising substances e.g. bleach or glue
- Toxic substances e.g. pesticides or parasites
- Radioactive substances
- Aggressive substances e.g. cleaning liquids or battery fluids
- Other dangerous goods e.g. magnets or loose lithium batteries
- Tabacco or other excise duty goods
- Any item that is forbidden by (local) law e.g. narcotics or weapons
- Hand gel with alcohol or ethanol
Some items which are identified as “dangerous goods” may be send via the international postal network under very strict conditions. Businesses shipping goods worldwide will have to obtain a prior consent, provide the proper documentation and ensure proper packaging. As this varies per country and per destination we cannot provide you an overview online. Please contact your local Account Team to get bespoke information.
Lithium batteries are considered to be a dangerous good. It is not allowed to send loose or used lithium batteries via the postal network. Under strict conditions new lithium batteries can be send internationally. These conditions vary per country and transport mode, but in general the following rules apply:
- Lithium cells or lithium batteries which are built into the device shouldn’t be able to move or (fully) discharge during transportation, and should be securely packed
- The percentage of lithium cannot exceed 1 gram/20Wh per lithium cell or 2 grams/100Wh per lithium battery
- Per shipment there is a maximum of 4 lithium cells or 2 lithium batteries allowed
- There should be no risk for overheating or a short circuit of the batteries
- The batteries cannot be used, damaged or defected
- All batteries should be tested according to the UN Manual part III 38.3
On the website of IATA you can find the full and most recent rules and regulations.
As the sender, you are always responsible for the content of your shipments. To ensure a smooth and safety international delivery process it is important that you are compliant to these international rules and regulations.
If you would like to have more information or a bespoke advice concerning the shipment of your international mail, packets and/or parcels then please feel free to contact us.