International service alerts

Stay up to date with events that may affect your international shipping

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View below news about external events that may affect your transit times

Service Suspensions

Due to closed routes, mail and package delivery is not possible to several destinations. At this time it is unknown when the situation changes, nor when routes reopen. Please note, as the situation is dynamic, the information is subject to change.

Libya, Haiti, North Korea, Palestine, South Sudan, Sudan, Syria, Timor-Leste and Yemen.

Actual delays

Mayotte

Reported Last update Expected delay Reason for alert
12 July 12 July 14 days Mail and parcels with destination Mayotte may be delayed due to limited air transport capacity.

Norway (NO)

Reported Last update Expected delay Reason for alert
9 July 9 July no delay Mail and parcels with destination Norway may have incomplete tracking information due to IT issues at our postal partner Norway Post. The delivery of shipments is not affected.

Switzerland (CH)

Reported Last update Expected delay Reason for alert
31 May 31 May no delay Mail and parcels with destination Switzerland might have incomplete tracking information due to IT issues at our postal partner Swiss Post. The delivery of shipments is not affected.

South Africa (ZA)

Reported Last update Expected delay Reason for alert
26 June 26 June 10-14 days Mail and parcels with destination South Africa may be delayed due to capacity issues at our postal partner South African Post Office.

the United Kingdom (GB)

Reported Last update Expected delay Reason for alert
13 March 25 June 2-3 days Mail and parcels with destination the United Kingdom delivered by Royal Mail via the postal network, may be delayed due to backlogs at customs. This only applies to shipments subject to customs, where taxes and/or duties need to be paid by the consignee on delivery (DDU, so not DDP). This previously communicated issue is slowly improving.

Russia (RU)

Reported Last update Expected delay Reason for alert
19 June 19 June 7-10 days Mail and parcels with destination Russia continue to be delayed due to the closed airspace. The current allowed setup is causing a much longer transit time to reach this country of destination.

Georgia (GE)

Reported Last update Expected delay Reason for alert
19 June 19 June 1-3 days Mail and parcels with destination Georgia may be delayed due to an internal reorganisation at our postal partner Georgian Post.

Colombia (CO)

Reported Last update Expected delay Reason for alert
19 June 19 June more than 21 days Mail and parcels with destination Colombia are expected to be delayed due to capacity issues at our postal partner Colombia Post and the airport in Colombia. These previously communicated issues continue to exist

New Caledonia (NC)

Reported Last update Expected delay Reason for alert
19 June 19 June 30 days Destination New Caledonia is open again. However, mail and parcels are expected to be delayed, due to transport limitations.

Italy (IT) and France (FR)

Reported Last update Expected delay Reason for alert
13 June 13 June 1 -3 days Mail and parcels with destination France and Italy may be delayed due to the Tour de France taking place from Saturday, 29 June to Friday, 21 July. Affected regions will change according to the tour schedule.

Italy:
Saturday, 29/6 Florence to Rimini
Sunday, 30/6 Cesenatico to Bologne
Monday, 1/7 Plaisance to Turin

France:
Tuesday, 2/7 Pinerolo to Valloire
Wednesday, 3/7 Saint-Jean-de-Maurienne to Saint-Vulbas
Thursday, 4/7 Mâcon to Dijon
Friday, 5/7 Nuits-Saint-Georges to Gevrey-Chambertin
Saturday, 6/7 Semur-en-Auxois to Colombey-les-Deux-Églises
Sunday, 7/7 Troyes
Monday, 8/7 Orléans
Tuesday, 9/7 Orléans to Saint-Amand-Montrond
Wednesday, 10/7 Évaux-les-Bains to Le Lioran
Thursday, 11/7 Aurillac to Villeneuve-sur-Lot
Friday, 12/7 Agen to Pau
Saturday, 13/7 Pau to Saint-Lary-Soulan Pla d'Adet
Sunday, 14/7 Loudenvielle to Plateau de Beille
Monday, 15/7 Gruissan
Tuesday, 16/7 Gruissan to Nîmes
Wednesday, 17/7 Saint-Paul-Trois-Châteaux to Superdévoluy
Thursday, 18/7 Gap to Barcelonnette
Friday, 19/7 Embrun to Isola 2000
Saturday, 20/7 Nice to Col de la Couillole
Sunday, 21/7 Monace to Nice

Germany (DE)

Reported Last update Expected delay Reason for alert
3 June 3 June 2-3 days Mail and parcels to the south of Germany may be delayed due to floods.

Papua New Guinea (PG)

Reported Last update Expected delay Reason for alert
28 May 28 May 14 days Mail and parcels with destination Papua New Guinea are expected to be delayed with 14 days due to landslides. The previously communicated delay caused by the state of emergency of the country as a result of riots still applies. The total expected delay is 4 weeks.

Belarus (BY)

Reported Last update Expected delay Reason for alert
21 May 21 May 7 days Mail and parcels to Belarus are expected to be delayed due to flying restrictions and complications at the border. Therefore all shipments are transported by truck, resulting in a delay of seven days.

Brazil (BR)

Reported Last update Expected delay Reason for alert
1 February 11 April more than 21 days Mail and parcels with destination Brazil are expected to be delayed due to backlogs at the Brazilian customs office.

Mexico (MX)

Reported Last update Expected delay Reason for alert
22 May, 2023 11 April, 2024 14 - 21 days Mail and parcels with destination Mexico are expected to be delayed due to transport issues at the Mexican postal network and backlogs. This previously communicated issue is still relevant and the delay increased to 14 to 21 days.

Haiti (HT)

Reported Last update Expected delay Reason for alert
21 March 21 March no delivery Mail and parcels with destination Haiti cannot be delivered due to absent air transport.

Malta (MT)

Reported Last update Expected delay Reason for alert
13 March 13 March 3-5 days Mail and parcels with destination Malta may be delayed due to limited air transport capacity and backlogs at Malta Post.

Comoro Islands (KM)

Reported Last update Expected delay Reason for alert
16 January 6 march no delivery Mail and parcels with destination the Comoro Islands cannot be delivered due to absent air transport capacity.

Libya (LY)

Reported Last update Expected delay Reason for alert
5 January 6 March no delivery Mail and parcels with destination Libya cannot be delivered due to absent air transport capacity.

Indonesia (ID)

Reported Last update Expected delay Reason for alert
2 January 3 March no delay Mail and parcels with destination Indonesia can suffer from incomplete or delayed tracking information due to IT issues at our postal partner POS Indonesia. The delivery of shipments is not affected.

Israel (IL)

Reported Last update Expected delay Reason for alert
23 November, 2023 6 March, 2024 7-14 days Tracking information for mail and parcels with destination Israel is available again. The earlier communicated delay of 7 to 14 days is still relevant due to the current situation.

Palestine (PS)

Reported Last update Expected delay Reason for alert
17 October, 2023 6 March, 2024 no delivery Due to the current situation in Palestine, we are currently not able to deliver mail and parcels to and from Palestine.

Ukraine (UA)

Reported Last update Expected delay Reason for alert
12 June, 2023 6 March, 2024 unknown Due to the current situation in Ukraine we are experiencing delays in the delivery of mail and parcels to Ukraine in certain cities and regions. Access to the east of Ukraine is limited. Especially in the regions of Luhansk, Kharkiv, Kherson, Mykolayiv, Zaporizhzhya and Donetsk. The availability of cities and regions can change over time due to safety considerations.

South Sudan (SS)

Reported Last update Expected delay Reason for alert
21 April, 2023 6 March, 2024 no delivery Mail and parcels cannot be delivered due to a suspension of services in South Sudan.

Sudan (SD)

Reported Last update Expected delay Reason for alert
21 April, 2023 9 February, 2024 no delivery Mail and parcels cannot be delivered due to a suspension of services in Sudan.

Resolved delays

Country Date of alert Expected delay Reason for alert
Mexico, Jamaica, Venezuela, Granada and Saint Vincent and the Grenadines 4 July, 2024 7 days Mail and parcels to the areas Yucatán, Quintana Roo and Tamaulipas in Mexico, Jamaica, the north of Venezuela, Granada and Saint Vincent and the Grenadines may be delayed due to hurricane Beryl.
the United States, Canada, Brazil, Malta, Argentina, Kazakhstan, Colombia and Kyrgyzstan 20 February, 2024 1-3 days Mail and parcels with destination the United States, Canada, Brazil, Malta, Argentina, Kazakhstan, Colombia and Kyrgyzstan may be delayed due to limited air transport capacity, caused by strikes at Frankfurt Airport.
Australia (AU) 9 April, 2024 1-2 days Mail and parcels to certain areas in Australia may be delayed due to floods. The affected areas are New South Wales and Queensland.
Australia (AU) 14 March, 2024 1-2 days Mail and parcels to Western Australia are expected to be delayed due to floods. The affected postal codes are 6440, 6725–6740, 6758, 6760, 6765 and 6770.
Australia (AU) 1 March, 2024 7 days Mail and parcels to the Victoria region in Australia are expected to be delayed due to wildfires. The affected postal codes are 3352, 3373, 3467, 3468, 3477, 3478, 3469, 3370 and 3352.
Austria (AT) 11 June, 2024 unknown Mail and parcels to the state of Styria in Austria may be delayed due to floods.
Barbados (BB) 2 July, 2024 7 days Mail and parcels to Barbados may be delayed due to hurricane Beryl.
Belgium (BE) 24 April, 2024 3-5 days Mail to the area of Wallonia in Belgium delivered by our postal partner Bpost is expected to be delayed due to an announced strike from Monday 22 April. Additionally, tracking updates might be incomplete. This previously communicated issue is still relevant, and the delay increased to 3-5 days.
Belgium (BE) 19 April, 2024 1-2 days Mail to the area of Wallonia in Belgium delivered by our postal partner Bpost might be delayed due to an announced strike from Monday 22 April. Additionally, tracking updates might be incomplete.
Brazil (BR) 10 May, 2024 unknown Due to flooding, delays are expected in the delivery of mail and parcels in the state of Rio Grande do Sul in Brazil.
Canada (CA) 19 April, 2024 3-6 days Mail and parcels with destination Canada are expected to be delayed due to limited air transport capacity.
Chile (CL) 9 Februari, 2024 1-3 days Mail and parcels with destination Chile may be delayed due to wildfires. The affected region is Valparaíso.
Croatia (HR) 31 January, 2024 no delay Mail and parcels with destination Croatia can have incomplete tracking information due to IT issues at our postal partner Hrvatska pošta. The delivery of shipments is not affected.
Denmark (DK) 3 January, 2024 1-3 days Mail and parcels with destination Denmark are expected to be delayed due to storm Henk.
Finland (FI) 25 January, 2024 4-5 days Mail and parcels with destination Finland delivered by our postal partner Posti are expected to be delayed due to a strike.
France (FR) 2 July, 2024 2-3 days Mail and parcels to the region Moselle in France may be delayed due to floods.
France (FR) 13 June, 2024 1 day Parcels to Toulouse and the surrounding area in France delivered by Colis Privé and Colissimo may be delayed due to operational issues in week 24.
France (FR) 25 January, 2024 1-2 days Mail and parcels with destination France and returns from France may be delayed due to strikes and blockades of the agricultural sector.
Germany (DE) 3 June, 2024 2-3 days Mail and parcels to the south of Germany may be delayed due to floods.
Greece (GR) 2 July, 2024 2-3 days Mail and parcels to the island Kos in Greece may be delayed due to wildfires.
Greece (GR) 30 April, 2024 1-2 days Mail and parcels with destination Greece are expected to be delayed due to an announced national strike on Tuesday 7 May.
Greece (GR) 28 Feburary, 2024 1 day Mail and parcels with destination Greece are expected to be delayed due to a strike at our postal partner Hellenic Post on Wednesday, 28 February.
Iceland (IS) 31 May, 2024 5-7 days Mail and parcels with destination Iceland might be delayed due to a volcanic eruption.
Ireland (IE) 5 April, 2024 1 day Mail and parcels with destination Ireland are expected to be delayed due to storm Kathleen.
Ireland (IE) 5 April, 2024 1-2 days Mail and parcels with destination Ireland are expected to be delayed due to storm Kathleen.
Ireland (IE) 1 March, 2024 1-2 days Mail and parcels to certain areas in Ireland may be delayed due to heavy snowfall. The affected areas are Fermanagh, West Tyrone, Rosslare Harbour, Rosslare Strand, Tagoat, Killinick and Dublin North.
Italy (IT) 2 July, 2024 2-3 days Mail and parcels to the region Emilia-Romagna in Italy may be delayed due to floods.
Italy (IT) 13 June, 2024 1-3 days Mail and parcels to certain areas in Italy delivered by postal partner Poste Italiane may be delayed due to the G7 Summit taking place from Wednesday, 12 to Saturday, 15 June. The affected areas are the municipality of Fasano and the provinces of Brindisi and Lecce.
Italy (IT) 5 June, 2024 1-2 days Parcels to certain areas of Italy, delivered by our partner Bartolini might be delayed and items may be redirected to a Bartolini pick-up point instead of home delivery, due to a local strike on Tuesday 4 June. The affected areas are the cities of Bologna, Modena, Ferrara, Imola, Parma, Reggio Emilia, Cremona, Brescia and Stezzano and their surrounding areas.
Italy (IT) 24 May, 2024 1 day Mail and parcels to the area of Lombardy in Italy, delivered by our partner Bartolini might be delayed and items may be redirected to a Bartolini pick-up point instead of home delivery, due to a local strike from Tuesday 21 May.
Italy (IT) 19 April, 2024 1-2 days Mail and parcels to certain areas of Italy are expected to be delayed due to a drivers strike. The affected areas are Brescia, Brescia centre, Rovato, Stezzano and Desenzano. This previously communicated alert now affects both our delivery partners Bartolini and Poste Italiane. Delivery partner Bartolini will deliver directly to pickup points in the affected areas.
Italy (IT) 30 April, 2024 1-2 days The national strike in Italy on Tuesday 30 April only affects our partner BRT. Mail and parcels delivered by our partner Poste Italiane are not affected by the strike. Delivery areas of BRT affected by the strike are expected to be delayed or will be directly delivered to the BRT pick-up points.
Italy (IT) 5 April, 2024 Mail and parcels to certain areas of Italy delivered by our partner Bartolini are expected to be delayed due to a drivers strike. The affected areas are Brescia, Brescia centre, Rovato, Landriano, Stezzano and Desenzano.
Italy (IT) 20 February, 2024 1-2 days Mail and parcels with destination Italy may be delayed due to a strike on Friday, 23 February in Italy.
Italy (IT) 31 January, 2024 1-3 days Mail and parcels with destination Italy delivered by our postal partner Poste Italiane may be delayed due to capacity issues at Poste Italiane.
Japan (JP) 2 January, 2024 2 days Mail and parcels with destination Japan are expected to be delayed due to an earthquake. Affected prefectures are Fukui, Hokkaido, Hyogo, Ishikawa, Nagano, Niigata, Toyama, and Yamagata.
Madagascar (MG) 5 April, 2024 7 days Mail and parcels with destination Madagascar are expected to be delayed due to cyclone Gamane.
Mauritius (MU) 24 April, 2024 7 days Mail and parcels with destination Mauritius are expected to be delayed due to severe weather.
Mayotte (YT) 9 February, 2024 no delivery Mail and parcels cannot be delivered due to a suspension of services in Mayotte.
Myanmar (MM) 27 February, 2024 no delivery Mail and parcels with destination Myanmar cannot be delivered due to absent air transport.
Myanmar (MM) 20 February, 2024 7 days Mail and parcels with destination Myanmar are expected to be delayed due to limited air transport capacity.
New Caledonia (NC) 21 May, 2024 no delivery Mail and parcels with destination New Caledonia cannot be delivered due to the unstable situation in New Caledonia.
Niger (NE) 28 March, 2024 no delivery Mail and parcels with destination Niger cannot be delivered due to absent air transport.
Norway (NO) 21 March, 2024 no delay Mail and parcels with destination Norway might have incomplete tracking information due to IT issues at our postal partner Posten Norway. The delivery of shipments is not affected.
Norway (NO) 4 January, 2024 1-3 days Mail and parcels with destination Norway are expected to be delayed due to storm Henk.
Papua New Guinea (PG) 16 January, 2024 14 days Mail and parcels with destination Papua New Guinea are expected to be delayed due to the country being in a state of emergency as a result of riots.
Poland (PL) 21 March, 2024 1-2 days Mail and parcels with destination Poland may be delayed due to farmer protests starting Wednesday 20 March.
Poland (PL) 5 March, 2024 1-2 days Mail and parcels with destination Poland may be delayed due to farmer protests in the area of Warsaw on Wednesday, 6 March.
Portugal (PT) 3 June, 2024 1 day Mail and parcels with destination Portugal are expected to be delayed due to a strike at the border of France and Spain on Monday 3 June and Tuesday 4 June.
Portugal (PT) 31 January, 2024 3-5 days Mail and parcels with destination Portugal and returns from Portugal may be delayed due to strikes and blockades of the agricultural sector in France.
Romania (RO) 2 January, 2024 7 days Mail and parcels with destination Romania are expected to be delayed due to logistical issues at our postal partner Poșta Română.
Slovenia (SI) 5 January, 2024 1-3 days Mail and parcels with destination Slovenia are expected to be delayed due to capacity issues at our postal partner Post of Slovenia
Spain (ES) 3 June, 2024 1 day Mail and parcels with origin and destination Spain are expected to be delayed due to a strike at the border of France and Spain on Monday 3 June and Tuesday 4 June.
Spain (ES) 31 January, 2024 3-5 days Mail and parcels with destination Spain and returns from Spain may be delayed due to strikes and blockades of the agricultural sector in France.
Suriname (SU) 19 April, 2024 no delay Mail and parcels with destination Suriname might have incomplete and delayed tracking update due to an IT issue at our postal partner Suriname Post.
Sweden (SE) 3 January, 2024 1-3 days Mail and parcels with destination Sweden are expected to be delayed due to storm Henk.
Switzerland (CH) 2 July, 2024 2-3 days Mail and parcels to the regions Wallis and Ticino in Switzerland may be delayed due to floods.
Thailand (TH) 25 January, 2024 2-3 days Mail and parcels with destination Thailand are expected to be delayed due to the relocation of the Thailand Post sorting center.
Trinidad and Tobago (TT) 2 July, 2024 7 days Mail and parcels to Trinidad and Tobago may be delayed due to hurricane Beryl.
United Arab Emirates (AE) 19 April, 2024 3-5 days Mail and parcels with destination the United Arab Emirates will be delayed due severe weather.
United Kingdom (GB) 25 January, 2024 2-3 days Mail and parcels with destination the United Kingdom are expected to be delayed due to storm Jocelyn.
United States (US) 5 March, 2024 5-7 days Mail and parcels to the United States may be delayed due to air transport issues. The affected region is Chicago and its surrounding areas.
Vietnam (VN) 5 June, 2024 no delay Mail and parcels with destination Vietnam might have incomplete tracking information due to IT issues at our postal partner Vietnam Post. The delivery of shipments is not affected.
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