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International service alerts

Stay up to date with events that may affect your international shipping

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Service Suspensions

Delivery to several destinations is not possible due to absent transport capacity or local suspension of services. These situations are dynamic and the information is subject to change. Mail and parcels cannot be delivered to the following destinations:

Haiti, North Korea, Palestine, South Sudan, Syria, Timor-Leste and Yemen.

Potential delays and other disruptions

With the International Service Alerts, we keep you informed of events that may impact your international shipping.

Looking for a resolved alert that may have impacted your delivery?
Resolved delays and other disruptions can be found at the bottom of the page.

Italy (IT)

Reported Last update Expected delay Reason for alert
17 April, 2025 Ongoing 1-2 days Mail and parcels destined for northern Italy are expected to be delayed due to severe weather conditions causing flooding. The exact affected areas will be communicated shortly.
7 April, 2025 Ongoing 1 day Mail and parcels destined for Italy, delivered by Poste Italiane, may be delayed due to an IT issue with our partner. Parcels shipped via our other non-postal partners are not affected.
27 March, 2025 Ongoing, confirmed on 4 April, 2025 1-3 days Mail and parcels to the east of Sicily, Italy, delivered by our partner Poste Italiane may be delayed, because Catania International Airport will be closed during night-time hours from Monday, 31 March to Thursday, 30 October 2025. The affected postal area codes are 95027, 95030, 95032, 95043, 95100, 95121-95129, and 95131.

Switzerland (CH)

Reported Last update Expected delay Reason for alert
17 April, 2025 Ongoing 1-2 days Mail and parcels destined for southern Switzerland are expected to be delayed due to severe weather conditions. The exact affected areas will be communicated shortly.

Romania (RO)

Reported Last update Expected delay Reason for alert
24 March, 2025 Ongoing, updated on 17 April, 2025 5-6 days Update 17 April: Letter mail destined for Romania, delivered by our postal partner Romanian Post, may be delayed due to the relocation of Romanian Post’s office of exchange. This previously announced disruption continues to affect letter mail services; however, parcel deliveries are no longer impacted. The expected delay has increased from 1–2 days to 5–6 days.
Mail and parcels with destination Romania delivered by our postal partner Romanian Post may be delayed due to the relocation of the office of exchange of Romanian Post. Parcels shipped via our other non-postal partners are not affected.

Greece (GR)

Reported Last update Expected delay Reason for alert
4 February, 2025 Ongoing, confirmed on 4 April, 2025 1-3 days Mail and parcels with destination Greece may be delayed due to capacity issues at our postal partner Hellenic Post.

Mayotte (YT)

Reported Last update Expected delay Reason for alert
3 April, 2025 Ongoing, confirmed on 4 April, 2025 3 weeks Mail and parcels destined for Mayotte may be delayed due to limited air transport capacity.

Ireland (IE)

Reported Last update Expected delay Reason for alert
2 April, 2025 Ongoing, confirmed on 4 April, 2025 1-3 days Mail and parcels destined for Ireland may be delayed due to limited staff capacity at our postal partner, An Post. Additionally, tracking information may be incomplete due to IT issues at An Post. Parcels shipped via our other non-postal partners are not affected.

Botswana (BW)

Reported Last update Expected delay Reason for alert
2 April, 2025 Ongoing, confirmed on 4 April, 2025 7 days Mail and parcels destined for Botswana may be delayed, and tracking information may be incomplete due to IT issues at our postal partner, Botswana Post.

Myanmar (MM)

Reported Last update Expected delay Reason for alert
28 March, 2025 Ongoing, confirmed on 4 April, 2025 7 days Mail and parcels with destination Myanmar may be delayed due to a heavy earthquake.

Malta (MT)

Reported Last update Expected delay Reason for alert
27 March, 2025 Ongoing, confirmed on 4 April, 2025 1-2 days Mail and parcels with destination Malta may be delayed due to the implementation of a new import system by the custom authorities at MaltaPost. Only shipments subjected to customs, where taxes and duties are not paid upfront (DDU, so not DDP) will be affected.

Argentina (AR)

Reported Last update Expected delay Reason for alert
11 March, 2025 Ongoing, confirmed on 4 April, 2025 1 week Mail and parcels with destination Argentina may be delayed due to floods. The affected area is the Buenos Aires Province.
4 March, 2025 Ongoing, confirmed on 4 April, 2025 1 week Mail and parcels with destination Argentina may be delayed due to capacity issues at the airport and our postal partner Correo Argentino.

Australia (AU)

Reported Last update Expected delay Reason for alert
4 October, 2024 Ongoing, confirmed on 4 April, 2025 2-3 weeks Mail and parcels with destination Australia may be delayed due to limited transport capacity.
9 August, 2024 Ongoing, confirmed on 4 April, 2025 1-3 days Mail and parcels with destination Australia may be delayed due to backlogs at customs in Australia.

Bulgaria (BG)

Reported Last update Expected delay Reason for alert
6 March, 2025 Ongoing, confirmed on 4 April, 2025 3-5 days Mail and parcels with destination Bulgaria delivered by our postal partner The Bulgarian Post may be delayed due to capacity issues at the partner. Parcels shipped via our other non-postal partners are not affected.

United States (US)

Reported Last update Expected delay Reason for alert
6 December, 2024 Ongoing, confirmed on 4 April, 2025 3-4 days Mail and parcels to certain areas of the United States may be delayed due to capacity issues at O'Hare International Airport. The affected areas are Chicago and its surroundings. This previously communicated disruption is still relevant and the expected delay increased from 1-2 days to 3-4 days.
Mail and parcels to certain areas of the United States may be delayed due to capacity issues at O'Hare International Airport. The affected areas are Chicago and its surroundings.

Tajikistan (TJ)

Reported Last update Expected delay Reason for alert
24 January, 2025 Ongoing, confirmed on 4 April, 2025 3 weeks Mail and parcels with destination Tajikistan may be delayed due to limited air transport capacity.

Romania (RO)

Reported Last update Expected delay Reason for alert
24 January, 2025 Ongoing, confirmed on 4 April, 2025 1 week Mail and parcels with destination Romania delivered by our postal partner Romania Post may be delayed due to backlogs at the partner.

Sudan (SD)

Reported Last update Expected delay Reason for alert
5 December, 2024 Ongoing, confirmed on 4 April, 2025 2 weeks Update 17 January: Mail and parcels to certain areas of Sudan cannot be delivered due to the current local situation. Delivery is possible in the following areas: Port Sudan, Red Sea State, Kassala in the Kassala State, Wadi Halfa in the Northern State, Shandi & Atbara in the River Nile State, Daba, Dongola and Halfa in the Northern State, Omdurman in the Khartoum State and Gadarif in the Gadarif State. The expected delay increased to 2 weeks.
Mail and parcels to certain areas of Sudan cannot be delivered due to the current local situation. The areas that are not affected are Port Sudan, Red Sea State, Kassala in the Kassala State, Wadi Halfa in the Northern State, Shandi & Atbara in the River Nile State, Daba, Dongola and Halfa in the Northern State, Omdurman in the Khartoum State and Gadarif in the Gadarif State.

United Kingdom (UK)

Reported Last update Expected delay Reason for alert
10 January, 2025 Ongoing, confirmed on 4 April, 2025 no delay Update 16 January: Following the communication of last week, related to the issue at the European customs system in France. We can inform you that as from now, the EAD (Export Administrative document) is available for all shipments where the POE (Proof Of Export) was no longer available. This work-around solution should be a workable alternative for Delivery Duty Paid (DDP) shipments going from EU origins to the UK.
Since November 25, 2024, the European customs system that monitors the creation and closing of transit documents (T1 / T2 documents) can no longer recognise export leaving declarations departing from France. French customs indicated to fix this on December 18, 2024. However, the issue is still ongoing and there is no indication when the system will be operational again. Due to this issue, no Proof of Exports (POE) can be issued for Delivery Duty Paid (DDP) shipments going from EU origins to the UK. Spring is developing a work-around solution to provide an alternative document. Communication will be shared once the work-around is live.

Kosovo (XK)

Reported Last update Expected delay Reason for alert
23 December, 2024 Ongoing, confirmed on 4 April, 2025 5 days Mail and parcels with destination Kosovo may be delayed due to local issues at our postal partner.

China (CN)

Reported Last update Expected delay Reason for alert
5 December, 2024 Ongoing, confirmed on 4 April, 2025 2 days Mail and parcels with destination China may be delayed due to limited air transport capacity.

Belarus (BY)

Reported Last update Expected delay Reason for alert
21 May, 2024 Ongoing, confirmed on 4 April, 2025 7 days Mail and parcels with destination Belarus may be delayed due to flying restrictions and complications at the border. Therefore all shipments are transported by truck, resulting in a delay of seven days.

Iraq (IQ)

Reported Status update Expected delay Reason for alert
11 October, 2024 Ongoing, confirmed on 4 April, 2025 3 weeks Update 8 November: The expected delay increased from 2 to 3 weeks.
Mail and parcels with destination Iraq may be delayed due to the effects of the current local situation on transport capacity.

Poland (PL)

Reported Last update Expected delay Reason for alert
25 July, 2024 Ongoing, confirmed on 4 April, 2025 1-3 days Mail and parcels with destination Poland delivered by postal partner Polish Post may be delayed due to operational issues at the partner.

Jordan (JO)

Reported Last update Expected delay Reason for alert
11 October, 2024 Ongoing, confirmed on 4 April, 2025 2 weeks Mail and parcels with destination Jordan may be delayed due to the effects of the current local situation on transport capacity.

Iran (IR)

Reported Last update Expected delay Reason for alert
20 September, 2024 Ongoing, confirmed on 4 April, 2025 4 weeks Update on 12 November: This disruption is still relevant and the expected delay increased from 3 to 4 weeks. First notification on 20 September: Mail and parcels with destination Iran may be delayed due to limited transport capacity. Additionally, tracking may be incomplete due to IT issues at our postal partner Iran Post.

Israel (IL)

Reported Last update Expected delay Reason for alert
13 August, 2024 Ongoing, confirmed on 4 April, 2025 3-4 weeks Mail and parcels with destination Israel may be delayed due to the current local situation affecting transport capacity and deliveries by our postal partner Israel Post. This previously communicated disruption is still relevant and the expected delay increased to 3 to 4 weeks.

Eritrea (ER)

Reported Last update Expected delay Reason for alert
13 September, 2024 Ongoing, confirmed on 4 April, 2025 3 weeks Mail and parcels with destination Eritrea may be delayed due to limited transport capacity.

Papua New Guinea (PG)

Reported Last update Expected delay Reason for alert
10 September, 2024 Ongoing, confirmed on 4 April, 2025 3 weeks Mail and parcels with destination Papua New Guinea may be delayed due to limited transport capacity.

South Africa (ZA)

Reported Last update Expected delay Reason for alert
26 June, 2024 Ongoing, confirmed on 4 April, 2025 10-14 days Mail and parcels with destination South Africa may be delayed due to capacity issues at our postal partner South African Post Office.

Russia (RU)

Reported Last update Expected delay Reason for alert
19 June, 2024 Ongoing, confirmed on 4 April, 2025 7-10 days Mail and parcels with destination Russia continue to be delayed due to the closed airspace. The current allowed setup is causing a much longer transit time to reach this country of destination.

Colombia (CO)

Reported Last update Expected delay Reason for alert
19 June, 2024 Ongoing, confirmed on 4 April, 2025 more than 21 days Mail and parcels with destination Colombia may be delayed due to capacity issues at our postal partner Colombia Post and the airport in Colombia. These previously communicated issues continue to exist.

New Caledonia (NC)

Reported Last update Expected delay Reason for alert
19 June, 2024 Ongoing, confirmed on 4 April, 2025 30 days Mail and parcels with destination New Caledonia may be delayed due to limited air transport capacity.

Brazil (BR)

Reported Last update Expected delay Reason for alert
1 February, 2024 Ongoing, confirmed on 4 April, 2025 more than 21 days Mail and parcels with destination Brazil may be delayed due to backlogs at the Brazilian customs office.

Haiti (HT)

Reported Last update Expected delay Reason for alert
21 March, 2024 Ongoing, confirmed on 4 April, 2025 no delivery Mail and parcels with destination Haiti cannot be delivered due to absent air transport.

Palestine (PS)

Reported Last update Expected delay Reason for alert
17 October, 2023 Ongoing, confirmed on 4 April, 2025 no delivery Mail and parcels with destination Palestine cannot be delivered due to the current local situation.

Ukraine (UA)

Reported Last update Expected delay Reason for alert
12 June, 2023 Ongoing, confirmed on 4 April, 2025 unknown Due to the current situation in Ukraine we are experiencing delays in the delivery of mail and parcels to Ukraine in certain cities and regions. Access to the east of Ukraine is limited. Especially in the regions of Luhansk, Kharkiv, Kherson, Mykolayiv, Zaporizhzhya and Donetsk. The availability of cities and regions can change over time due to safety considerations.

South Sudan (SS)

Reported Last update Expected delay Reason for alert
21 April, 2023 Ongoing, confirmed on 4 April, 2025 no delivery Mail and parcels with destination South Sudan cannot be delivered due to a suspension of services in South Sudan.

North Korea (KP)

Reported Last update Expected delay Reason for alert
4 February, 2022 Ongoing, confirmed on 4 April, 2025 no delivery Mail and parcels with destination North Korea cannot be delivered due to absent transport.

Timor-Leste (TL)

Reported Last update Expected delay Reason for alert
4 February, 2022 Ongoing, confirmed on 4 April, 2025 no delivery Mail and parcels with destination Timor-Leste cannot be delivered due to absent transport.

Yemen (YE)

Reported Last update Expected delay Reason for alert
4 February, 2022 Ongoing, confirmed on 4 April, 2025 no delivery Mail and parcels with destination Yemen cannot be delivered due to absent transport.

Resolved delays and other disruptions

Country Date of alert Expected delay Reason for alert
ROW destinations originating from the UK 11 March, 2025, resolved 1 April, 2025 1 week Last night, a fire has broken out at a west London substation, leading to a power outage at London Heathrow airport (UK). The airport will remain closed until 23:59 on Friday, 21 March, until the power is restored. Our Spring UK hub near London Heathrow has not been impacted and is operating and processing as normal. Our European road network from the UK is not affected, therefore no delays are expected to our European destinations. Mail and parcels towards most of the Rest of World destinations originating from the UK are likely to be delayed by 24-48 hours. We are working to minimise delays where possible. We will issue further alerts as the situation unfolds. More information is available on the news outlets and LHR website.
ROW destinations originating from the EU 11 March, 2025, resolved 1 April, 2025 1 week Last night, a fire has broken out at a west London substation, leading to a power outage at London Heathrow airport (UK). The airport will remain closed until 23:59 on Friday, 21 March, until the power is restored. Mail and parcels originating from the EU for the following destinations Canada (Vancouver Airport), Antigua and Barbuda, Bermuda, Cayman Islands, Grenada, Kenya, Saint Kitts and Nevis, Saint Lucia are likely to be delayed by 48 hours.
Albania (AL) 25 February, 2025, resolved on 11 March, 2025 7 days Mail and parcels with destination Albania may be delayed due to limited air transport capacity between Friday, 21 February and Friday, 28 February.
Argentina (AR) 20 September, 2024 1 week Mail and parcels with destination Argentina may be delayed due to limited transport capacity.
Argentina (AR) 15 March, 2023, resolved on 14 March, 2025 no delay Due to IT issues at our partner in Argentina we are currently not able to provide all tracking information for items to Argentina.
Australia (AU) 11 March, 2025, resolved on 18 March, 2025 1 week Mail and parcels with destination Australia may be delayed due to tropical cyclone Alfred. The affected states are Queensland and New South Wales.
Belarus (BY) 12 November, 2024 no delay Mail and parcels with destination Belarus may have incomplete tracking information due to IT issues at our postal partner Belpochta. The delivery of shipments is not affected.
Belgium (BE) 27 March, 2025, resolved on 2 April, 2025 1-2 days Mail and parcels with destination Belgium, delivered by our postal parter bpost may be delayed due to a 24-hour interprofessional strike on Monday, 31 March, organised by major Belgian unions. Parcels delivered by PostNL are not affected.
Belgium (BE) 11 February, 2025, resolved on 27 February, 2025 3 days Mail and parcels with destination Belgium delivered by our postal partner bpost may be delayed due the impact of a strike by the Belgian Union authorities planned on Thursday, 13 February.
Belgium (BE) 10 January, 2025, resolved on 29 January, 2025 1-3 days Mail and parcels with destination Belgium delivered by our postal partner BPost may be delayed due to an interprofessional strike organised by the major Belgian unions on Monday, 13 January.
Bosnia and Herzegovina (BA) 8 October, 2024 2 weeks Mail and parcels to certain areas of Bosnia and Herzegovina may be delayed due to floods. The affected region is the Herzegovina-Neretva canton.
Brunei (BN) 19 February, 2025, resolved on 27 February 2025 Mail and parcels with destination Brunei may be delayed due to limited air transport capacity.
Canada (CA) 19 February, 2025, resolved on 27 February, 2025 Mail and parcels with destination Canada delivered by our partner Canada Post are expected to be delayed due to an IT issue at our partner's side from Wednesday, 12 February to Wednesday, 19 February. Parcels shipped via our partner UniUni are not affected.
Canada (CA) 18 November, 2024, update 21 January, 2025, resolved on 10 February, 2025 2 weeks Mail and parcels with destination Canada may be delayed due to the backlogs created by an earlier communicated strike from 15 November to 17 December, 2024. The expected delay decreased from 7 weeks to 2 weeks.
Canada (CA) 18 November, resolved on 10 February, 2025 more than 7 weeks Mail and parcels with destination Canada delivered by our partner Canada Post are expected to be delayed due to a strike of its workers from Friday, 15 November to 17 December. Deliveries are suspended until the end of the strike. From Wednesday, 27 November, all mail and parcels to Canada Post cannot be handed over to the partner, and are therefore kept at our Spring GDS and PostNL depots. These will be handed over to the partner when the strike ends.
Comoro Islands (KM) 16 January, 2024, resolved on 22 January, 2025 no delivery Mail and parcels with destination the Comoro Islands cannot be delivered due to absent air transport capacity.
Cuba (CU) 6 November, 2024 3-5 days Mail and parcels to the west of Cuba may be delayed due to hurricane Rafael.
Delivery Duty Paid from UK to EU and Switzerland 6 March, 2025, resolved on 11 March, 2025 1-2 days Delivery Duty Paid parcels with origin the United Kingdom and destination the European Union and Switzerland will be delayed due to an issue with the United Kingdom's customs system. The UK's customs are working to resolve the issue as quickly as possible.
Delivery Duty Paid parcels from the United Kingdom 4 February, 2025, resolved on 10 February, 2025 3 days Delivery Duty Paid parcels with origin the United Kingdom and destinations the European Union and Switzerland may be delayed due to an issue at the United Kingdom customs system on Saturday, 1 February. The issue was resolved the next day. No further delays are expected.
Delivery Duty Paid parcels 21 January, 2025, resolved on 29 January, 2025 no delay Update 23 January: The previously communicated disruption regarding Delivery Duty Paid parcels with an origin in the European Union and a non-EU destination, or a non-EU origin with an EU destination has been resolved since Wednesday, 22 January early afternoon. No further delays are expected.
Delivery Duty Paid parcels 21 January, 2025, resolved on 29 January, 2025 no delay Delivery Duty Paid parcels with an origin in the European Union and a non-EU destination, or a non-EU origin with an EU destination may be delayed due to an issue at the Dutch and United Kingdom transit customs system.
Delivery Duty Paid parcels 28 November, 2024, resolved on 21 January, 2025 1 day Delivery Duty Paid parcels with an origin in the European Union and a non-EU destination, or a non-EU origin with an EU destination may be delayed due to an issue at the Dutch customs system.
Denmark (DK) 30 December, 2024 3-5 days Mail and parcels with destination Denmark delivered by our postal partner PostNord Denmark may be delayed due to transport issues.
Finland (FI) 18 February, 2025, resolved on 27 February, 2025 3 days Delivery Duty Unpaid parcels with destination Finland delivered by our partner Posti may be delayed due the impact of a strike organised by the Service Union lasting from Monday, 17 February to Thursday, 20 February. Goods in free circulation within the European Union are not affected.
France (FR) 28 January, 2025, resolved on 4 February, 2025 1-2 days Mail and parcels to region Brittany in France may be delayed due to the impact of storm Herminia. The departments of Ille-et-Vilaine (35), Morbihan (56), Loire-Atlantique (44) are particularly affected by storm Herminia.
France (FR) 22 November, 2024 2-3 days Mail and parcels to certain areas of France may be delayed due to the impact of severe weather conditions. The affected regions are the cities of Caen, Rouen and Niort and their surrounding areas.
France (FR) 19 November, 2024, resolved on 21 November, 2024 1-2 days Mail and parcels with destination France and origin Italy delivered by Colissimo may be delayed due to a local strike at the border between France and Spain on Tuesday, 19 and Wednesday, 20 November.
Georgia (GE) 28 February, 2025, resolved on 14 March, 2025 2-3 days Mail and parcels to western Georgia may be delayed due to severe weather conditions.
Germany (DE) 5 December, 2024 1 day Mail and parcels to Germany, delivered by our partner Hermes may be delayed due to high volumes and limited capacity.
Greece (GR) 8 April, 2025, resolved on 15 April, 2025 1 day Mail and parcels destined for Greece may be delayed due to a 24-hour strike by the Confederation of Greek Workers and the Association of Civil Servants on Wednesday, 9 April.
Greece (GR) 27 February, 2025, resolved on 11 March, 2025 3-5 days Mail and parcels with destination Greece may be delayed due to a strike by The Confederation of the Greek Workers and the Association of the Civil Servants on Friday, 28 February.
Greece (GR) 24 September, 2024, resolved on 4 February, 2025 3 days Mail and parcels with destination Greece may be delayed due to transport issues.
Greece (GR) 19 November, 2024, resolved 22 November, 2024 1-2 days Mail and parcels with destination Greece may be delayed due to a local strike.
Greece (GR) 21 November, 2024 no delay Mail and parcels with destination Greece may have incomplete tracking information due to an IT issue at our postal partner. Tracking updates after arrival in Greece can be affected. Deliveries are not affected.
Hong Kong (HK) 15 November, 2024 2-3 days Mail and parcels to Hong Kong may be delayed due to cyclone Toraji.
Iceland (IS) 7 February, 2025, resolved on 19 February, 2025 2-3 days Mail and parcels with destination Iceland may be delayed due the closing of the airport of Iceland on Wednesday, 5 February and Thursday, 6 February due to severe weather conditions. The airport is open again and no further delays are expected.
Iceland (IS) 3 February, 20255, resolved on 19 February, 2025 2 days Mail and parcels with destination Iceland may be delayed, due the closing of the airport of Iceland on Friday, 31 January and Saturday, 1 February due to severe weather conditions. The airport is open again and no further delays are expected.
Ireland (IE) 8 April, 2025, resolved on 9 April, 2025 1 day Parcels originating from the UK and destined for Ireland, delivered by our partner Fastway, may be delayed due to a transport incident with our transport partner on Tuesday, 8 April. Mail and parcels shipped via our postal partner An Post are not affected.
Ireland (IE) 22 January, 2025, resolved on 2 April, 2025 4-6 days Mail and parcels with destination Ireland delivered by our postal partner An Post may be delayed due to backlogs caused by staffing issues at the partner.
Ireland (IE) 28 January, 2025, resolved on 4 February, 2025 1-2 days Mail and parcels with destination Ireland may be delayed due to the impact of storm Herminia.
Ireland (IE) 24 January, 2025, , resolved on 4 February, 2025 4-6 days Mail and parcels with destination Ireland may be delayed due to the impact of storm Éowyn.
Ireland (IE) 10 January, 2025, resolved on 22 January, 2025 1-2 days Mail and parcels to certain areas in Ireland may be delayed due to the impact of a snowstorm. The affected areas are Cork, Clare, Dublin, Galway, Kilkenny, Kerry, Limerick, New Ross, Portarlington and Tipperary and their surroundings.
Ireland (IE) 9 December, 2024, resolved on 9 January, 2025 7 days Mail and parcels with destination Ireland may be delayed due to the effects of storm Darragh.
Ireland (IE) 30 October, 2024 1-3 days Due to severe weather conditions during transport, delays are to be expected in the delivery of mail and parcels to Ireland.
Italy (IT) 10 April, 2025, resolved on 15 April, 2025 1 day Mail and parcels destined for Italy, delivered by our partner BRT, may be delayed due to a strike organised by the Cobas union on Friday, 11 April. Mail and parcels sent via our other partners are not affected.
Italy (IT) 2 April, 2025, resolved on 15 April, 2025 1-2 days Mail and parcels destined for Italy delivered by both Poste Italiane and BRT, may be delayed due to a strike organised by several unions on Wednesday, 2 April.
Italy (IT) 27 March, 2025, resolved on 2 April, 2025 1-2 days Mail and parcels with destination Italy, delivered by our partner BRT may be delayed due to an ongoing strike organised by union Cobas.
Italy (IT) 24 March, 2025, resolved on 2 April, 2025 3-5 days Mail and parcels to Florence and its surroundings may be delayed due to floodings. The affected postal area codes are: 50014, 50032, 50034, 50036, 50038, 50039, 50062, 50065, 50068, 51024, 51028, 51034, 51039, 51100, 55039, 57030-1-3-4-6-7-8, and 59015.
Italy (IT) 14 March, 2025, updated on 14 March, resolved on 21 March, 2025 1-2 days Update 14 March: All mail and parcels with destination Italy may be delayed due to planned strikes organised by several national unions on Thursday, 13 March and Friday, 14 March.
Italy (IT) 14 March, 2025, resolved on 21 March, 2025 1-2 days Mail and parcels with destination Italy, delivered by our partner BRT may be delayed due to planned strikes organised by union Cobas on Friday, 14 March.
Italy (IT) 22 January, 2025, resolved on 4 February, 2025 1-2 days Mail and parcels to certain regions in Italy delivered by our partner Bartolini may be delayed due to operational slowdowns at the partner. The affected areas are Trentino Alto Adige, Cesena and Napoli Casandrino.
Italy (IT) 16 January, 2025, resolved on 4 February, 2025 1-3 days Mail and parcels with destination Italy, delivered by Poste Italiane may be delayed due to backlogs caused by an IT issue at our postal partner Poste Italiane. This disruption is expected to last until the end of week 4.
Italy (IT) 23 December, 2024, resolved on 16 January, 2025 3-5 days Mail and parcels with destination Italy may be delayed due to various issues at our partners.
Italy (IT) 12 December, 2024, resolved on 14 December, 2024 1 day Mail and parcels with destination Italy, delivered by our partner BRT may be delayed due to planned strikes organised by unions on Friday, 13 December.
Italy (IT) 22 November, 2024, resolved on 11 December, 2024 1-2 days Mail and parcels with destination Italy, delivered by our partner BRT may be delayed due to planned strikes organised by unions on Friday, 29 November, Monday, 9 December and Tuesday, 10 December.
Italy (IT) 15 November, 2024 1-2 days Mail and parcels to the island of Sicily in Italy may be delayed due to severe weather conditions on Tuesday 12 and Wednesday 13 November. The affected provinces are Catania, Enna, Messina, Ragusa and Siracusa.
Italy (IT) 12 November, 2024, resolved on 13 November, 2025 1-2 days Mail and parcels to the region Lombardy in Italy delivered by our partner Bartolini may be delayed due to a local strike on Tuesday, 12 November. The affected areas are Milan and its surroundings and Brescia.
Italy (IT) 23 October, 2024 1-3 days Mail and parcels with destination Northern Italy are expected to be delayed due to floodings in the area.
Italy (IT) 4 October, 2024, resolved on 19 October, 2025 1-2 days Mail and parcels with destination Italy may be delayed due to a national strike in Italy on Friday 18 October.
Jamaica (JM) 6 November, 2024 3-5 days Mail and parcels with destination Jamaica may be delayed due to hurricane Rafael.
Japan (JP) 30 December, 2024, resolved on 16 Januari, 2025 3-5 days Mail and parcels with destination Japan may be delayed due to limited air transport capacity.
Lebanon (LB) 8 August, 2024, resolved on 9 April, 2025 10 days Mail and parcels with destination Lebanon may be delayed due to the current local situation and limited transport capacity. This previously communicated disruption is still relevant and the expected delay increased to 10 days.
Libya (LY) 5 January, 2024, resolved on 15 November, 2024 no delivery Mail and parcels with destination Libya cannot be delivered due to absent air transport capacity.
Malaysia (MY) 20 February, 2025, resolved on 27 February, 2025 2 days Mail and parcels with destination Malaysia may be delayed due to limited air transport capacity.
Malaysia (MY) 3 December, 2024 3-5 days Mail and parcels to certain areas of Malaysia may be delayed due to floods. The affected regions are Terengganu, Kedah and Kelantan with postal area codes 05XXX, 06XXX, 21XXX, 22XXX, 23XXX, 24XXX, 16XXX, 17XXX and 18XXX.
Malta (MT) 13 March, 2024, resolved on 16 January, 2025 3-5 days Mail and parcels with destination Malta may be delayed due to limited air transport capacity and backlogs at Malta Post.
Mauritius (MU) 28 February, 2025, resolved on 4 March, 2025 2-3 days Mail and parcels with destination Mauritius may be delayed due to Tropical cyclone Garance.
Mayotte (YT) 17 December, 2024, resolved 14 March, 2025 1 week Update 28 February: Mail and parcels with destination Mayotte may be delayed due to the impact of tropical cyclone Chido. This previously communicated issue is still ongoing and the expected delay decreased from 3-4 weeks to 1 week.
Mayotte (YT) 17 December, 2024, resolved 14 March, 2025 3-4 weeks Update 31 December: Mail and parcels with destination Mayotte may be delayed due to the impact of tropical cyclone Chido. This previously communicated issue is still ongoing and the expected delay increased from 2 weeks to 3-4 weeks.
Mayotte (YT) 17 December, 2024, resolved 14 March, 2025 2 weeks Mail and parcels with destination Mayotte may be delayed due to the impact of tropical cyclone Chido.
Mexico (MX) 22 May, 2023, resolved on 9 January, 2025 14-21 days Mail and parcels with destination Mexico may be delayed due to transport issues at the Mexican postal network and backlogs.
Myanmar (MM) 19 February, 2025, resolved on 27 February, 2025 2 days Mail and parcels with destination Myanmar may be delayed due to limited air transport capacity.
Myanmar (MM) 19 February, 2025, resolved 20 February, 2025 2 days Mail and parcels with destination Myanmar may be delayed due to limited air transport capacity.
Portugal (PT) 19 November, 2024, resolved on 21 November, 2024 1-2 days Mail and parcels with destination Portugal may be delayed due to a local strike at the border between France and Spain on Tuesday, 19 and Wednesday, 20 November.
Réunion (RE) 28 February, 2025, resolved on 4 March, 2025 2-3 days Mail and parcels with destination Réunion may be delayed due to Tropical cyclone Garance.
Slovenia, Romania, Croatia and Bulgaria 16 January, 2025, resolved on 29 January, 2025 1-3 days Mail and parcels with destinations Slovenia, Romania, Croatia and Bulgaria delivered by our postal partners may be delayed due to transport issues. This previously communicated issue is ongoing and affects not only Slovenia, but also Romania, Croatia and Bulgaria.
South Korea 28 March, 2025, resolved on 1 April 2025 3-5 days Mail and parcels with destination South Korea may be delayed due to wildfires. The affected areas are Andong, Cheongsong, Yeongdeok and Yeongyang in the province Gyeongsangbuk-do.
Spain (ES) 11 March, 2025, resolved on 2 April 3-5 days Mail and parcels with destination Spain may be delayed due to floods. The affected area is the Andalucia region.
Spain (ES) 20 February, 2025, resolved on 11 March, 2025 no delay Our partner CTT Express cannot provide tracking information due to IT issues since Tuesday, 18 February. Tracking updates of shipments in the CTT network and delivery confirmations are currently not available. The delivery of shipments is not affected. CTT is working to solve the issue as soon as possible.
Spain (ES) 28 January, 2025, 4 February, 2025 1-2 days Mail and parcels to the region of Galicia in Spain may be delayed due to the impact of storm Herminia.
Spain (ES) 20 November, 2024, resolved on 21 November, 2024 1-2 days Mail and parcels with destination and origin Spain may be delayed due to a local strike at the border between France and Spain on Tuesday, 19 and Wednesday, 20 November.
Spain (ES) 14 November, 2024 2-3 days Mail and parcels to several regions in Spain may be delayed due to floodings started on Wednesday 13 November. The affected areas are the province of Malaga and the municipality of Jerez.
Spain (ES) 30 October, 2024 unknown Update on 19 November: Mail and parcels to the province of Valencia may be delayed due to the floods of Wednesday, 30 October. The affected postal area codes start with 46XXX. This previously communicated disruption is ongoing, but less regions are currently affected and the expected delay changed from 2-5 days to unknown. First notification 30 October: Due to floods in Spain, mail and parcels destination Albacete, Valencian Community and Balearic Islands may be delayed. Affected postal codes: 02XXX, 12XXX, 46XXX, 03XXX, 07XXX.
Suriname (SR) 27 February, 2025, resolved on 11 March, 2025 3-5 days Mail and parcels with destination Suriname may be delayed due to a strike by personnel at the Suriname Postal Corporation SURPOST from Wednesday, 19 February until further notice.
Thailand (TH) 28 March, 2025, resolved on 14 April, 2025 7 days Mail and parcels to Bangkok in Thailand may be delayed due to a heavy earthquake.
Thailand (TH) 3 December, 2024 3-5 days Mail and parcels to certain areas of Thailand may be delayed due to floods. The affected regions are Nakhon Si Thammarat, Songkhla, Phatthalung, Pattani, Yala and Narathiwat with postal area codes 80130, 90XXX, 93XXX, 94XXX, 95XXX and 96XXX.
United Kingdom (UK) 30 October, 2024 1-2 days Delivery Duty Paid mail and parcels with origin or destination United Kingdom are delayed due to an issue at Dutch customs system.
United Kingdom (UK) 13 March, 2024, resolved on 9 January, 2025 1-2 days Mail and parcels with destination the United Kingdom delivered by Royal Mail via postal routing may be delayed due to backlogs at customs. Only shipments subjected to customs, where taxes and duties are not paid upfront (DDU, so not DDP) will be affected.
United States (US) 6 March, 2025, resolved on 21 March, 2025 2-3 days Mail and parcels to certain regions of the United States may be delayed due to severe weather conditions. The affected states are South Dakota, Nebraska, Kansas, Minnesota, Wisconsin, Iowa, Texas, Oklahoma, Arkansas, Missouri, Tennessee, Mississippi, Alabama, Georgia and Kentucky.
United States (US) 6 March, 2025, resolved on 21 March, 2025 3-5 days Mail and parcels to certain regions of the United States may be delayed due to wildfires. The affected states are North Carolina and South Carolina.
United States (US) 31 January, 2025, resolved on 10 February, 2025 5 days Delivery Duty Paid parcels with an origin in the European Union and destination the United States delivered by our partner UPS, are expected to be delayed due to an issue at the Dutch customs transit system on Friday, 31 January.
United States (US) 14 January, 2025, resolved on 29 January, 2025 3-5 days Mail and parcels to the city of Los Angeles, California, in the United States may be delayed due to the impact of wildfires.
United States (US) 8 January, 2025, resolved on 16 January, 2025 1 week Mail and parcels with destination the United States may be delayed due to the impact of severe weather conditions. The affected states are Delaware, District of Columbia, Kansas, Maryland, Missouri, Nebraska, New Jersey, Oklahoma, Pennsylvania, Texas, Virginia and West Virginia.
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