Frequently asked questions

Information about VAT & Duty

In e-commerce, especially when shipping cross border, it is vital to be aware of all value added tax (VAT) and duty rules that apply to your business. There are a lot of variables at play. Depending on such aspects as the size of your business, value of a parcel or the type of product that you are shipping different rules might apply. And that is for a single country. When shipping products to multiple countries the topic of VAT and duty quickly can become complex. 

Spring is there to support its customers in dealing with VAT and duty. Questions that we receive frequently, we have tried to answer on these pages. Of course, we are available to hear about and understand your situation and provide tailored advice.

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