International service alerts
Stay up to date with events that may affect your international shipping

Impact of COVID-19
Countries around the world are taking measures to slow the spread of COVID-19. This may affect logistical processes, causing delays or limited services.
View below news about external events that may affect your transit times
United Kingdom (GB)
Date of alert | Expected delay | Reason for alert |
---|---|---|
1 November | 2 days | Strike action originally planned for 2, 3, 4, 8, 9 and 10 November has been confirmed by Royal Mail to be withdrawn by the Communication Workers Union. Please be aware the strikes on 23, 24, 25, 28 November and 1 and 2 December are still planned. |
4 October | 1-2 days | Mail and parcels with destination United Kingdom will experience delays due to planned strikes at Royal Mail during October, November and December. There will be no service on October 13th, 20th and 25th and November 28th. Delays in processing and delivery are expected on the 2nd, 3rd, 4th, 8th, 9th, 10th, 14th, 15th,16th, 23rd, 24th, 25th and the 30th of November and the 1st and 2nd of December. |
16 September | 1-2 days | Parcels and mail with destination United Kingdom will experience delays due to planned strikes at Royal Mail on Friday the 30th of September and Saturday the 1st of October. Letters will not be delivered and deliveries will not be accepted on those days. |
13 September | Mail and parcels with destination United Kingdom will be delayed due to the bank holiday for the funeral of Queen Elizabeth on Monday the 19th of September. | |
10 August | Mail and parcels with destination the United Kingdom are expected to be delayed due to planned strikes at Royal Mail on the following dates: Friday the 26th of August, Wednesday the 31st of August, Thursday the 8th of September and Friday the 9th of September. | |
14 July | Between the 15th and 22nd of July possible and limited delays are expected for letters and parcels towards the United Kingdom due to a planned strike at Royal Mail. The vast majority of letters and parcels are not expected to be affected. | |
1 June | Due to Queen Elizabeth’s platinum jubilee Thursday the second of June and Friday the third of June are bank holidays in the United Kingdom. Therefore we expect 3 days delays for mail to the United Kingdom and 1 day delay for parcels to the United Kingdom. | |
1 February | Royal Mail is no longer facing delays due to earlier mentioned bank holidays. | |
5 January | Shipments with destination UK are facing delays due to four bank holidays in the holiday period. |
United States (US)
Date of alert | Expected Delay | Reason for alert |
---|---|---|
1 November | 7 days or more | Mail and parcels with destination United States are still experiencing delays due to the impact of COVID-19 and limited air capacity. |
4 October | 14 days | Mail and parcels with destination Florida and the south east of the United States are expected to be delayed due to hurricane Ian. |
10 May | Mail and parcels with destination United States are experiencing delays due to the impact of COVID-19 and limited air capacity. | |
8 February | Shipments with destination United States are experiencing delays due to impact of COVID-19 on the transport capacity. |
France (FR)
Date of alert | Expected Delay | Reason for alert |
---|---|---|
14 October | 1 day | Colis Privé is facing transport difficulties, caused by strikes and blockages at the Total and ExxonMobil refineries. This may cause delays for shipments delivered by this carrier. Affected departments are 6, 9, 13, 21, 25, 37, 38, 39, 41, 45, 57, 58, 60, 61, 65, 67, 75, 76, 77, 78, 90, 91, 91, 92, 93, 94 and 95. The issue has no impact on postal volume. |
20 July | Colis Privé is facing transport difficulties caused by wildfires, and staffing issues. This may cause delays for shipments delivered by this carrier. | |
20 January | Colis Prive, our commercial carrier for destination France, is experiencing difficulties in operations and deliveries due to increase of COVID cases among their staff. This may cause delays on shipments delivered by this carrier. |
Canada (CA)
Date of alert | Expected Delay | Reason for alert |
---|---|---|
4 October | 3-7 days | Mail and parcels with destination Canada are experiencing delays due to hurricane Fiona. Affected postcode areas are B3K, B3M, B3N, B3P, B3R, B3S, B3V, BEJ, B3L, B3H, B2Y, B2V, B2W, B2X, B2Z, B3A, B2J, B3B, B3G, B4C, B4E, B4G, B2J, B2H, B4H, B2N, B0M, B0K, B0L, B0P 1T0, B0M 1E0, B0H 1X0, B0J 3B0, B0J 1A0, B0J 2A0, B0C 1G0, B0C 1H0, B1A 1A0, B1G 1A0, B1J 1B0, B1J 1B0, B1W 1A0, B1Y 1B0, B1Y 1E0, B1A 4X0, B0C 1K0, B0C 1L0, B2C 1A0, B1C 1A0, B1K 1A7, B0C 1N0, B1H 1A0, B1B 1A0, B1E 1A0, B0C 1R0, B1L 1A0, B1V 2L0, B1P 1T0, B1N 1L0, B1A 4X0, B1H 1Y0, B2A 3Y6, B1P 5Z0, B0N, B2T, B3T, B3G, B0J, B2S, B2V, B2R, B3E, B3Z, E4H 1B0, E8T, C1A, C1B, C0A, C1N and C0B. |
10 May | Mail and parcels with destination Canada are experiencing delays due to limited air capacity. | |
25 January | Destination British Columbia in Canada does no longer face weather issues. Canada Post informed that all flows in the region are back to normal. However, other network disruptions are still active. |
Hong Kong (HK)
Date of alert | Expected Delay | Reason for alert |
---|---|---|
4 October | up to 14 days | Mail and parcels with destination Hong Kong are experiencing delays due to transport issues. |
5 April | Delays due to the impact of COVID-19 on the operations in Hong Kong are expected to be resolved in the upcoming days. Operations are back to normal. |
Japan (JP)
Date of alert | Expected Delay | Reason for alert |
---|---|---|
21 September | 1-7 days | Mail and parcels with destination Japan will experience delays due to typhoon Nanmadol. |
5 April | Delays due to the impact of COVID-19 on the operations in Hong Kong are expected to be resolved in the upcoming days. Operations are back to normal. | |
28 March | Delays are expected for shipments towards Japan due to the sanctions from EU to Russia which result in limited air capacity. | |
28 February | Deliveries to Japan are delayed due to the closed airspace above Russia. More countries in the Far East will potentially be affected. |
Austria (AT)
Date of alert | Expected delay | Reason for alert |
---|---|---|
21 September | 1-2 days | Parcels delivered via Austrian Post faced a delay at the end of last week, due to increased volumes and capacity issues in the connection to the domestic network. The delay is resolved at the start of this week |
16 August | Parcels with the destination Austria experience a delay due to technical issues. | |
1 July | Shipments for destination Austria to the area of Wernberg have been delayed for one day on the 29th of June. The delays have been caused by severe weather conditions in the Carinthia region, through which trucks could not reach the Wernberg delivery depot. Some areas are still hard to reach due to electricity cuts and mudflows. The area has postal codes in the range of 9000 till 9922. |
Thailand (TH)
Date of alert | Expected delay | Reason for alert |
---|---|---|
16 September | 1-3 days | Parcels and mail with destination Thailand will experience delays due to floods as a consequence of heavy rainfall. The impacted postcodes are 10xxx, 11xxx, 12xxx, 13xxx, 21xxx, 24xxx, 25xxx, 26xxx, 34xxx, 40xxx, 42xxx, 61xxx and 72xxx. |
24 March | Issues due to flooding in postal zones have been resolved. | |
2 March | Continuing rain in the southern part of Thailand has caused floods in the provinces of Songkhla, Pattani and Narathiwat (postcodes 90210, 94XXX and 96XXX), causing delays. |
Italy
Date of alert | Expected delay | Reason for alert |
---|---|---|
16 September | 7 days | Mail and parcels with destination Sardinia, Italy will be delayed due to a strike by port personnel from Friday the 16th to Thursday the 22nd of September. |
10 May | Mail and parcels with the area of Varese (Italy) as destination are experiencing delays due to an operational issue at Poste Italiane. The following postal codes are affected: 21100, 21010 up to 21062 and 21100. | |
24 March | IT tracking issues have been resolved. | |
21 March | Mail and Parcels with destination Sardinia (Italy) are confronted with delays due to unrest at the ports. The situation is now back to normal again. It will still take some time to work away the backlogs that were created due to the unrest. Affected zip codes are 07010-07100, 08010-08100, 09010-09170. | |
17 January | Postal parcels and packets to Italy are experiencing delays due to an earlier IT issue at Poste Italiane for customs clearing during week 48, 49 and 50. Initially this related to non-EU shipments only, but unfortunately also some EU shipments from that period are affected. The delayed shipments will be processed in the coming weeks. Parcels shipped via non-postal / commercial routes are not affected. |
New Zealand (NZ)
Date of alert | Expected delay | Reason for alert |
---|---|---|
16 September | 1 day | Mail and parcels with destination New Zealand will be delayed due to a National Day of Mourning to commemorate the life of Queen Elizabeth II Friday on Monday the 26th of September. |
24 August | Mail and parcels with destination New Zealand are experiencing delays in delivery due to technical issues at New Zealand Post. The delay also affects transit times to the Cook Islands, Kiribati, Nauru, Niue, Pitcairn Islands, Tokelau, Tonga, Tuvalu, Vanuatu, Wallis & Futuna and Samoa. | |
10 May | Mail and parcels with destination New Zealand are experiencing delays due to limited air capacity. Service to Nauru was suspended, but is resolved now. |
Pakistan (PK)
Date of alert | Expected delay | Reason for alert |
---|---|---|
13 September | 14 days | Mail and parcels with destination Pakistan are experiencing delays due to floods and landslides as a consequence of heavy rainfall. The most impacted districts are Sindh, Balochistan, Punjab and the Khyber Pakhtunkhwa province. |
Ireland (IE)
Date of alert | Expected delay | Reason for alert |
---|---|---|
10 August | up to 7 days | Mail and parcels with destination Ireland are experiencing delays due to limited air capacity. Therefore, all volume is currently being trucked. |
19 July | Mail and parcels with destination Ireland are experiencing delays due to limited air capacity. | |
10 May | Mail and parcels with destination Ireland are experiencing delays due to COVID-19 measures and limited air capacity. All volume is trucked. | |
5 April | Air capacity to Ireland has been restored. | |
28 March | Delays are expected for shipments towards Ireland due to temporary limited air capacity. Items shipped between 21/03 and 31/03 are affected. Delays are not expected on shipments sent after 31/03. |
Australia (AU)
Date of alert | Expected delay | Reason for alert |
---|---|---|
19 July | no delay | Earlier mentioned severe weather issues in Australia are no longer affecting delivery. |
12 July | Shipments with destination Australia are experiencing delays, due to severe weather conditions in the area of New South Wales and Sydney with the following postal code areas: 2747 to 2759, 2765 and 2775. | |
10 May | Mail and parcels with destination Australia are experiencing delays due to limited air capacity and delivery delays | |
2 March | Severe storms, heavy rain and flooding across the country is causing disruptions, particularly in the states of Queensland and New South Wales. The processing and delivery of inbound and outbound mail items are affected. | |
1 February | Shipments for destination Australia are experiencing delays due to severe weather conditions in the following postal code areas: 4731, 3805, 4804 - 4852. |
China (CN)
Date of alert | Expected delay | Reason for alert |
---|---|---|
12 July | average of 14 days | Mail and parcels with destination Macao, China are being processed again, but delays to China can still be expected due to the nationwide COVID-19 measures. |
21 June | 14 days | Mail and parcels with destination Macao, China will experience a delay of two weeks because of COVID-19 prevention measures. |
31 May | 8 weeks | Mail and parcels with the destination Shanghai and Beijing have been released for final mile distribution, but delays can still be expected due to the strict COVID prevention measures and backlog. |
10 May | Mail and parcels with destination China are experiencing delays due to COVID-19 measures in Shanghai and Bejing. | |
12 April | China Post stopped the processing and delivery of mail and parcels in Shanghai in order to prevent further spreading of COVID-19. | |
5 April | All inbound mail for destination China are facing delays due to COVID-19 measures. |
Belarus (BY)
Date of alert | Expected delay | Reason for alert |
---|---|---|
12 July | 21 days | Shipments with destination Belarus are experiencing an increased delay, due to flying restrictions. All volume is trucked. |
10 May | Mail and parcels with destination Belarus are experiencing delays due to flying restrictions. All volume is trucked. |
France, Spain and Portugal (FR, ES and PT)
Date of alert | Expected delay | Reason for alert |
---|---|---|
24 June | 1-2 days | Mail and parcels with destination and origin France, Spain and Portugal are expected to experience a delay of 1-2 days, because of an announced nationwide transport strike on the 27th of June in France. The strike is preventing all shipments from passing through France, hence the delay towards and from Spain and Portugal. |
Russia (RU)
Date of alert | Expected delay | Reason for alert |
---|---|---|
10 May | 21 days | Mail and parcels with destination Russia are experiencing delays due to limited air capacity. All volume is trucked. |
2 March | A new route has been found for the delivery of mail and parcels to Russia. We have reopened this destination and can start flying as of today.We expect delays due to backlogs but these should be cleared before the end of the week. | |
28 February | There is no tracking information available on shipments to destination Greece due to a cyberattack. Hellenic Post has been facing IT issues since a cyberattack on 20 March 2022. All systems are currently down including Internet, International Postal System and telephones. The Hellenic Post IT Department is working to resolve the situation, after which missed tracking information will be updated. |
Greece (GR)
Date of alert | Expected delay | Reason for alert |
---|---|---|
10 May | no delay | Hellenic Post is currently not able to provide tracking information for tracked mail and parcels from week 10 to 13 due to a cyber attack. The issue is solved for week 14 and onward. |
5 April | Due to a cyberattack, there is no tracking information available on shipments to destination Greece. However, processing, scanning and delivery of items continues. | |
28 March | There is no tracking information available on shipments to destination Greece due to a cyberattack. Hellenic Post has been facing IT issues since a cyberattack on 20 March 2022. All systems are currently down including Internet, International Postal System and telephones. The Hellenic Post IT Department is working to resolve the situation, after which missed tracking information will be updated. | |
25 January | Destination Greece is experiencing delay in all operations due to heavy snowfalls. |
Portugal (PT)
Date of alert | Expected delay | Reason for alert |
---|---|---|
10 May | no delay | The implementation of the VAT regulations for shipments outside the EU was succesful. |
11 January | Shipments with destination Portugal originating from outside of the EU are facing delays due to issues with the implementation of the new VAT regulations. |
Spain (ES)
Date of alert | Expected delay | Reason for alert |
---|---|---|
5 April | 4-7 days | End of strike in Spain. Volumes will be cleared in the upcoming two weeks. The affected postcodes are 07xxx, 35xxx and 38xxx. |
28 March | Delays are expected for shipments towards the Canary- and Balearic Islands due to a strike in Spain. The affected postcodes are 07xxx, 35xxx and 38xxx. | |
21 March | Mail and Parcels with destination Janda, Chiclana, Galicia and Austurias in Spain face delays due to heavy protests and strikes. | |
11 March | Potential delays are expected for shipments to and from Spain, due to an announced strike of truckers associated with the "Plataforma para la Defensa del Sector del Transporte de Mercancías por Carretera". Potentially important roads may be blocked starting Monday, the 14th of March. |
Moldova (MD)
Date of alert | Expected delay | Reason for alert |
---|---|---|
5 April | no delay | Air capacity to Moldova has been restored. |
2 March | Due to the situation in Ukraine, Moldovan airspace is temporarily restricted for civilian air transportation. Posta Moldovei is working with its postal partners on alternative routes. |
Ukraine (UA)
Date of alert | Expected delay | Reason for alert |
---|---|---|
8 March | 5-21 days | Access is very limited to the Luhansk region, Chernihiv, Sumy, Kharkiv, Kramatorsk, Kherson, and Mykolayiv. The situation in Ukraine remains challenging. Many internal links between sorting centres and specific regions are closed/blocked, however in unaffected areas local post is still operating although the distribution across the country is very limited. Situation is in general deteriorating across the country. |
1 March | A new route has been found for delivery of mail and parcels to Ukraine. We have reopened this destination. Ukrainian Post is doing its best to deliver all the incoming postal items to addressees in Ukraine as quickly as possible. This will depend on the security situation as the safety of staff and customers is first priority. Ukrainian Post is opening offices in 20 regions so that people can collect parcels. All open post offices will have reduced opening hours. Delays are to be expected. |
Kuwait (KW)
Date of alert | Expected delay | Reason for alert |
---|---|---|
24 February | no delay | Flight capacity to Kuwait is restored. Delayed parcels will be delivered as soon as possible. |
18 February | Destination Kuwait is closed due to flight capacity issues. Shipments that are in transit, will be stored until the destination is reopened. |
Belgium, Germany, Ireland, Luxembourg, The Netherlands and United Kingdom
Date of alert | Expected delay | Reason for alert |
---|---|---|
22 February | no delay | The storm that caused delays in UK, Ireland, Belgium, Netherlands, Luxembourg and Germany is no longer affecting delivery. |
18 February | Destinations UK, Ireland, Belgium, The Netherlands, Luxembourg and Germany are in the middle of a heavy storm called Eunice. Therefore some operational processes have been suspended or delayed today. Most of the parcels are being processed and delivered, but some of the afternoon and evening deliveries will not take place. |
Turkey (TR)
Date of alert | Expected delay | Reason for alert |
---|---|---|
1 February | no delay | The international airport of Istanbul is reopened and the flight capacity towards Bangladesh, Burkina Faso, Algeria, India, Morocco, Panama, Sudan, Tunisia, Uzbekistan and Vietnam is restored. Delayed parcels will be delivered as soon as possible. |
25 January | Shipments to destination Turkey are experiencing delays, because the international airport of Istanbul is unreachable and closed due to heavy snowfall. Since the Istanbul airport is used as an international hub to other destinations, shipments to the following destinations are also experiencing delays: Bangladesh, Burkina Faso, Algeria, India, Morocco, Panama, Sudan, Tunisia, Uzbekistan and Vietnam. |
Kazakhstan (KZ)
Date of alert | Expected delay | Reason for alert |
---|---|---|
25 January | no delay | Transport capacity to Kazakhstan is restored. Delayed parcels will be delivered as soon as possible. |
11 January | Shipments with destination Kazakhstan can not be delivered currently due to transport issues related to the political unrest in the country. Routes have been officially closed since Friday. The items that were already on route, will be stored until delivery is possible again. |