International service alerts
Stay up to date with events that may affect your international shipping
Service Suspensions
Delivery to several destinations is not possible due to absent transport capacity or local suspension of services. These situations are dynamic and the information is subject to change. Mail and parcels cannot be delivered to the following destinations:
Haiti, North Korea, Palestine, South Sudan, Syria, Timor-Leste, and Yemen.
Potential delays and other disruptions
With the International Service Alerts, we keep you informed of events that may impact your international shipping.
Looking for a resolved alert that may have impacted your delivery?
Resolved delays and other disruptions can be found at the bottom of the page.
Indonesia (ID)
| Reported | Last update | Expected delay | Reason for alert |
|---|---|---|---|
| 2 December | Ongoing | 5 days | Mail and parcels destined for Indonesia may be delayed due to severe weather conditions. |
Sri Lanka (LK)
| Reported | Last update | Expected delay | Reason for alert |
|---|---|---|---|
| 2 December | Ongoing | 5 days | Mail and parcels destined for Sri Lanka may be delayed due to severe weather conditions. |
Norway (NO)
| Reported | Last update | Expected delay | Reason for alert |
|---|---|---|---|
| 26 August | Ongoing, confirmed on 1 December, 2025 | No delay | There are temporary tracking issues for packets sent to Norway due to an IT problem at the Norwegian postal service; parcels are unaffected and can still be tracked. Customers may experience limited tracking information or delays in updates for packets, but the shipments are still progressing and will be delivered. |
Venezuela (VE)
| Reported | Last update | Expected delay | Reason for alert |
|---|---|---|---|
| 27 November | Ongoing | Unknown | Mail and parcels destined for Venezuela may be delayed due to limited transport capacity. |
Italy (IT)
| Reported | Last update | Expected delay | Reason for alert |
|---|---|---|---|
| 27 November | Ongoing | 2 - 3 days | Mail and parcels destined for Italy may be delayed due to a national strike on Friday, 28 November. |
Italy (IT)
| Reported | Last update | Expected delay | Reason for alert |
|---|---|---|---|
| 26 November | Ongoing | 2 - days | Parcels destined for Italy, delivered by our partner BRT, may be delayed due to a local strike at their hub in Lombardy. |
China (CN)
| Reported | Last update | Expected delay | Reason for alert |
|---|---|---|---|
| 26 November | Ongoing | 10 days | Mail and parcels destined for China may be delayed due to limited transport capacity. |
Thailand (TH)
| Reported | Last update | Expected delay | Reason for alert |
|---|---|---|---|
| 13 November | Ongoing, updated omn 27 November, 2025 | 1 - 3 days | Mail and parcels destined for Thailand may be delayed due to flooding. The affected areas are Trang (92XXX), Pattani (94XXX), Yala (95XXX) and Narathiwat (96XXX). |
Philippines(PH)
| Reported | Last update | Expected delay | Reason for alert |
|---|---|---|---|
| 11 November | Ongoing,updated on 11 November | 1 - 3 days | Mail and parcels destined for the Philippines may be delayed due to typhoon Fung-wong. |
Canada(CA)
| Reported | Last update | Expected delay | Reason for alert |
|---|---|---|---|
| 14 October | Ongoing | 1 – 2 weeks |
Mail and parcels destined for Canada are now being accepted again, following the partial resumption of operations by our delivery partner, Canada Post, as of 13 October 2025. Accordingly, we have reopened our service to Canada. Shipments that were held in our depots during the service suspension are now being progressively handed over to Canada Post for final delivery. Please note that delays are still expected, both due to the backlog accumulated during the strike period and to the rotating strikes that Canada Post has announced. The situation remains somewhat unstable, and occasional interruptions to service may still occur. |
United States (US)
| Reported | Last update | Expected delay | Reason for alert |
|---|---|---|---|
| 2 September, 2025 | Ongoing | 2 days |
Parcels destined for the USA may experience delays due to the transition of volumes from postal to commercial shipping, following the recently imposed trade tariffs and the abolishment of the USD 800 de minimis rule as of August 29. In addition, please note that, due to these changes, we are currently not delivering shipments to the following destinations which form part of the US territories: American Samoa Guam Marshall Islands Palau Micronesia Northern Mariana IslandsUS Virgin Islands Puerto Rico Alaska Hawaii Deliveries to Puerto Rico, Alaska, and Hawaii are possible, but only on request. Reach out to your account manager if you like your shipments to be delivered to these areas - special rates will apply. We are actively exploring solutions to resume service to these destinations and will share updates as soon as possible. |
Libya (LY)
| Reported | Last update | Expected delay | Reason for alert |
|---|---|---|---|
| 26 August, 2025 | Ongoing | 1 week | Mail and parcels destined for Libya may be delayed due to limited transport capacity. |
United Kingdom (UK)
| Reported | Last update | Expected delay | Reason for alert |
|---|---|---|---|
| 19 August, 2025 | Ongoing | No delay | Due to IT issues at our network partner Royal Mail in the United Kingdom, tracking information for mail and parcels is currently only available on the Royal Mail tracking website. |
Israel (IL)
| Reported | Last update | Expected delay | Reason for alert |
|---|---|---|---|
| 11 August, 2025 | Ongoing | 6 weeks | Mail and parcels delivered to Israel are facing delays of up to six weeks due to processing backlogs in the destination country. |
Argentina (AR)
| Reported | Last update | Expected delay | Reason for alert |
|---|---|---|---|
| 16 July, 2025 | ongoing | 2 weeks | Mail and parcels destined for Argentina may be delayed due to industrial action by air traffic controllers. |
Greece (GR)
| Reported | Last update | Expected delay | Reason for alert |
|---|---|---|---|
| 4 February, 2025 | Ongoing, confirmed on 18 April, 2025 | 1-3 days | Mail and parcels with destination Greece may be delayed due to capacity issues at our postal partner Hellenic Post. |
Australia (AU)
| Reported | Last update | Expected delay | Reason for alert |
|---|---|---|---|
| 4 October, 2024 | Ongoing, confirmed on 26 November, 2025 | 2-3 weeks | Mail and parcels with destination Australia may be delayed due to limited transport capacity. |
| 9 August, 2024 | Ongoing, confirmed on 14 July, 2025 | 1-3 days | Mail and parcels with destination Australia may be delayed due to backlogs at customs in Australia. |
Bulgaria (BG)
| Reported | Last update | Expected delay | Reason for alert |
|---|---|---|---|
| 6 March, 2025 | Ongoing, confirmed on 18 April, 2025 | 3-5 days | Mail and parcels with destination Bulgaria delivered by our postal partner The Bulgarian Post may be delayed due to capacity issues at the partner. Parcels shipped via our other non-postal partners are not affected. |
Sudan (SD)
| Reported | Last update | Expected delay | Reason for alert |
|---|---|---|---|
| 5 December, 2024 | Ongoing, confirmed on 14 July, 2025 | 2 weeks | Update 17 January: Mail and parcels to certain areas of Sudan cannot be delivered due to the current local situation. Delivery is possible in the following areas: Port Sudan, Red Sea State, Kassala in the Kassala State, Wadi Halfa in the Northern State, Shandi & Atbara in the River Nile State, Daba, Dongola and Halfa in the Northern State, Omdurman in the Khartoum State and Gadarif in the Gadarif State. The expected delay increased to 2 weeks. |
| Mail and parcels to certain areas of Sudan cannot be delivered due to the current local situation. The areas that are not affected are Port Sudan, Red Sea State, Kassala in the Kassala State, Wadi Halfa in the Northern State, Shandi & Atbara in the River Nile State, Daba, Dongola and Halfa in the Northern State, Omdurman in the Khartoum State and Gadarif in the Gadarif State. |
Belarus (BY)
| Reported | Last update | Expected delay | Reason for alert |
|---|---|---|---|
| 21 May, 2024 | Ongoing, confirmed on 4 July, 2025 | 2 weeks | Mail and parcels with destination Belarus may be delayed due to flying restrictions and complications at the border. Therefore all shipments are transported by truck, resulting in a delay of fourteen days. |
Eritrea (ER)
| Reported | Last update | Expected delay | Reason for alert |
|---|---|---|---|
| 13 September, 2024 | Ongoing, confirmed on 14 July, 2025 | 4 weeks | Mail and parcels with destination Eritrea may be delayed due to limited transport capacity. |
Papua New Guinea (PG)
| Reported | Last update | Expected delay | Reason for alert |
|---|---|---|---|
| 10 September, 2024 | Ongoing, confirmed on 14 July, 2025 | 3 weeks | Mail and parcels with destination Papua New Guinea may be delayed due to limited transport capacity. |
South Africa (ZA)
| Reported | Last update | Expected delay | Reason for alert |
|---|---|---|---|
| 26 June, 2024 | Ongoing, confirmed on 14 July, 2025 | 10-14 days | Mail and parcels with destination South Africa may be delayed due to capacity issues at our postal partner South African Post Office. |
Russia (RU)
| Reported | Last update | Expected delay | Reason for alert |
|---|---|---|---|
| 19 June, 2024 | Ongoing, confirmed on 4 July, 2025 | 1 - 2 weeks | Mail and parcels with destination Russia continue to be delayed due to the closed airspace. The current allowed setup is causing a much longer transit time to reach this country of destination. |
Colombia (CO)
| Reported | Last update | Expected delay | Reason for alert |
|---|---|---|---|
| 19 June, 2024 | Ongoing, confirmed on 20 August, 2025 | 5 weeks | Mail and parcels with destination Colombia may be delayed due to capacity issues at our postal partner Colombia Post and the airport in Colombia. These previously communicated issues continue to exist. |
New Caledonia (NC)
| Reported | Last update | Expected delay | Reason for alert |
|---|---|---|---|
| 19 June, 2024 | Ongoing, confirmed on 14 July, 2025 | 30 days | Mail and parcels with destination New Caledonia may be delayed due to limited air transport capacity. |
Brazil (BR)
| Reported | Last update | Expected delay | Reason for alert |
|---|---|---|---|
| 1 February, 2024 | Ongoing, confirmed on 14 July, 2025 | 1-3 weeks | Mail and parcels with destination Brazil may be delayed due to backlogs at the Brazilian customs office. |
Haiti (HT)
| Reported | Last update | Expected delay | Reason for alert |
|---|---|---|---|
| 21 March, 2024 | Ongoing, confirmed on 18 April, 2025 | no delivery | Mail and parcels with destination Haiti cannot be delivered due to absent air transport. |
Palestine (PS)
| Reported | Last update | Expected delay | Reason for alert |
|---|---|---|---|
| 17 October, 2023 | Ongoing, confirmed on 18 April, 2025 | no delivery | Mail and parcels with destination Palestine cannot be delivered due to the current local situation. |
Ukraine (UA)
| Reported | Last update | Expected delay | Reason for alert |
|---|---|---|---|
| 12 June, 2023 | Ongoing, confirmed on 14 July, 2025 | 5 - 21 days | Due to the current situation in Ukraine we are experiencing delays in the delivery of mail and parcels to Ukraine in certain cities and regions. Access to the east of Ukraine is limited. Especially in the regions of Luhansk, Kharkiv, Kherson, Crimea, Zaporizhzhya and Donetsk. The availability of cities and regions can change over time due to safety considerations. |
South Sudan (SS)
| Reported | Last update | Expected delay | Reason for alert |
|---|---|---|---|
| 21 April, 2023 | Ongoing, confirmed on 18 April, 2025 | no delivery | Mail and parcels with destination South Sudan cannot be delivered due to a suspension of services in South Sudan. |
North Korea (KP)
| Reported | Last update | Expected delay | Reason for alert |
|---|---|---|---|
| 4 February, 2022 | Ongoing, confirmed on 18 April, 2025 | no delivery | Mail and parcels with destination North Korea cannot be delivered due to absent transport. |
Timor-Leste (TL)
| Reported | Last update | Expected delay | Reason for alert |
|---|---|---|---|
| 4 February, 2022 | Ongoing, confirmed on 18 April, 2025 | no delivery | Mail and parcels with destination Timor-Leste cannot be delivered due to absent transport. |
Yemen (YE)
| Reported | Last update | Expected delay | Reason for alert |
|---|---|---|---|
| 4 February, 2022 | Ongoing, confirmed on 18 April, 2025 | no delivery | Mail and parcels with destination Yemen cannot be delivered due to absent transport. |
Resolved delays and other disruptions
| Country | Date of alert | Expected delay | Reason for alert |
|---|---|---|---|
| ROW destinations originating from the UK | 11 March, 2025, resolved 1 April, 2025 | 1 week | Last night, a fire has broken out at a west London substation, leading to a power outage at London Heathrow airport (UK). The airport will remain closed until 23:59 on Friday, 21 March, until the power is restored. Our Spring UK hub near London Heathrow has not been impacted and is operating and processing as normal. Our European road network from the UK is not affected, therefore no delays are expected to our European destinations. Mail and parcels towards most of the Rest of World destinations originating from the UK are likely to be delayed by 24-48 hours. We are working to minimise delays where possible. We will issue further alerts as the situation unfolds. More information is available on the news outlets and LHR website. |
| ROW destinations originating from the EU | 11 March, 2025, resolved 1 April, 2025 | 1 week | Last night, a fire has broken out at a west London substation, leading to a power outage at London Heathrow airport (UK). The airport will remain closed until 23:59 on Friday, 21 March, until the power is restored. Mail and parcels originating from the EU for the following destinations Canada (Vancouver Airport), Antigua and Barbuda, Bermuda, Cayman Islands, Grenada, Kenya, Saint Kitts and Nevis, Saint Lucia are likely to be delayed by 48 hours. |
| Afghanistan (AF) | 17 June, 2025,resolved on 5 August, 2025 | 2 weeks | Mail and parcels destined for Afghanistan may be delayed due to transport limitations. |
| Albania (AL) | 25 February, 2025, resolved on 11 March, 2025 | 7 days | Mail and parcels with destination Albania may be delayed due to limited air transport capacity between Friday, 21 February and Friday, 28 February. |
| Andorra (AD) | 28 April, 2025, resolved on 2 May,2025 | 1-2 days | Mail and parcels destined for Andorra may be delayed due to a massive power outage nationwide. Our teams are standing by to catch up on any delays that may have occurred, as soon as the power is back on. |
| Argentina (AR) | 20 September, 2024 | 1 week | Mail and parcels with destination Argentina may be delayed due to limited transport capacity. |
| Argentina (AR) | 30 April, 2025, resolved on 16 July, 2025 | 2 weeks | Update 5 May :Mail and parcels destined for Argentina may be delayed due to IT issues at our network partner and a backlog at Argentinian customs.This previously announced disruption continues to affect mails and parcels.The expected delay has increased from 1 week to 2 weeks. |
| Argentina (AR) | 30 April, 2025,ongoing,resolved on 16 July, 2025 | Mail and parcels destined for Argentina may be delayed due to IT issues at our network partner and a backlog at Argentinian customs. | |
| Argentina (AR) | 4 March, 2025, resolved on 29 April, 2025 | one week | Mail and parcels with destination Argentina may be delayed due to capacity issues at the airport and our postal partner Correo Argentino. |
| Argentina (AR) | 11 March, 2025, resolved on 29 April, 2025 | one week | Mail and parcels with destination Argentina may be delayed due to floods. The affected area is the Buenos Aires Province. |
| Argentina (AR) | 15 March, 2023, resolved on 14 March, 2025 | no delay | Due to IT issues at our partner in Argentina we are currently not able to provide all tracking information for items to Argentina. |
| Australia (AU) | 11 March, 2025, resolved on 18 March, 2025 | 1 week | Mail and parcels with destination Australia may be delayed due to tropical cyclone Alfred. The affected states are Queensland and New South Wales. |
| Belarus (BY) | 12 November, 2024 | no delay | Mail and parcels with destination Belarus may have incomplete tracking information due to IT issues at our postal partner Belpochta. The delivery of shipments is not affected. |
| Belgium (BE) | 28 April, 2025,resolved on 2 May, 2025 | 1-2 days | Mail and parcels destined for Belgium, delivered by our postal partner bpost may be delayed due to a national strike organised by major Belgian unions on Tuesday, 29 April. Parcels delivered by PostNL are not affected. |
| Belgium (BE) | 27 March, 2025, resolved on 2 April, 2025 | 1-2 days | Mail and parcels with destination Belgium, delivered by our postal parter bpost may be delayed due to a 24-hour interprofessional strike on Monday, 31 March, organised by major Belgian unions. Parcels delivered by PostNL are not affected. |
| Belgium (BE) | 11 February, 2025, resolved on 27 February, 2025 | 3 days | Mail and parcels with destination Belgium delivered by our postal partner bpost may be delayed due the impact of a strike by the Belgian Union authorities planned on Thursday, 13 February. |
| Belgium (BE) | 10 January, 2025, resolved on 29 January, 2025 | 1-3 days | Mail and parcels with destination Belgium delivered by our postal partner BPost may be delayed due to an interprofessional strike organised by the major Belgian unions on Monday, 13 January. |
| Bosnia and Herzegovina (BA) | 8 October, 2024 | 2 weeks | Mail and parcels to certain areas of Bosnia and Herzegovina may be delayed due to floods. The affected region is the Herzegovina-Neretva canton. |
| Botswana (BW) | 2 April, 2025, resolved on 1 October, 2025 | 7 days | Mail and parcels destined for Botswana may be delayed, and tracking information may be incomplete due to IT issues at our postal partner, Botswana Post. |
| Brunei (BN) | 19 February, 2025, resolved on 27 February 2025 | Mail and parcels with destination Brunei may be delayed due to limited air transport capacity. | |
| Canada (CA) | 26 September, 2025, update on 30 September, 2025 | unknown | Mail and parcels destined for Canada delivered by our partner Canada Post, may be delayed due to a national strike launched by Union of Postal Workers that began on 25 September. |
| Canada (CA) | 30 September, 2025, resolved on October, | no delivery |
Mail and parcels with destination Canada that are currently in transit to be delivered by our partner Canada Post, are expected to be delayed due to an ongoing strike of its workers, which started on 25 September. As of 27 September, Canada Post has stopped accepting new volumes, and therefore we have suspended our service to Canada until the strikes ends. Shipmemts already within our network will be kept safely at our depots and will be handed over to Canada Post once operations resume. |
| Canada (CA) | 19 February, 2025, resolved on 27 February, 2025 | Mail and parcels with destination Canada delivered by our partner Canada Post are expected to be delayed due to an IT issue at our partner's side from Wednesday, 12 February to Wednesday, 19 February. Parcels shipped via our partner UniUni are not affected. | |
| Canada (CA) | 18 November, 2024, update 21 January, 2025, resolved on 10 February, 2025 | 2 weeks | Mail and parcels with destination Canada may be delayed due to the backlogs created by an earlier communicated strike from 15 November to 17 December, 2024. The expected delay decreased from 7 weeks to 2 weeks. |
| Canada (CA) | 18 November, resolved on 10 February, 2025 | more than 7 weeks | Mail and parcels with destination Canada delivered by our partner Canada Post are expected to be delayed due to a strike of its workers from Friday, 15 November to 17 December. Deliveries are suspended until the end of the strike. From Wednesday, 27 November, all mail and parcels to Canada Post cannot be handed over to the partner, and are therefore kept at our Spring GDS and PostNL depots. These will be handed over to the partner when the strike ends. |
| Canada (CA) | 22 May, 2025, resolved 12 June, 2025 | 1 - 3 days | Mail and parcels destined for Canada and delivered by Canada Post, may be delayed due to a possible strike organised by the Canadian Union of Postal Workers (CUPW) on 23 May 2025. This affects the postal flows. Commercial flows destined for rural areas delivered by Canada Post may also be affected. |
| Cape Verde | 18 August, 2025, resolved 26 August, 2025 | 1 - 3 days | Mail and parcels destined for Cape Verde may be delayed due to a storm affecting the region. |
| China (CN) | 23 September, 2025, resolved on 3 October, 2025 | 1 - 3 days | Mail and parcels destined for the Macau and Hong Kong Special Administrative Regions may be delayed due to Super Typhoon Ragasa |
| China (CN) | 5 December, 2024, resolved on 24 April, 2025 | 2 days | Mail and parcels with destination China may be delayed due to limited air transport capacity. |
| Comoro Islands (KM) | 16 January, 2024, resolved on 22 January, 2025 | no delivery | Mail and parcels with destination the Comoro Islands cannot be delivered due to absent air transport capacity. |
| Cuba (CU) | 6 November, 2024 | 3-5 days | Mail and parcels to the west of Cuba may be delayed due to hurricane Rafael. |
| Cyprus (CY) | 7 October, 2025 resolved on 13 October, 2025 | 1 – 3 days | Mail and parcels destined for Cyprus may be delayed due to the consequences of an attempted cyberattack that happened last week. |
| Delivery Duty Paid from UK to EU and Switzerland | 6 March, 2025, resolved on 11 March, 2025 | 1-2 days | Delivery Duty Paid parcels with origin the United Kingdom and destination the European Union and Switzerland will be delayed due to an issue with the United Kingdom's customs system. The UK's customs are working to resolve the issue as quickly as possible. |
| Delivery Duty Paid parcels from the United Kingdom | 4 February, 2025, resolved on 10 February, 2025 | 3 days | Delivery Duty Paid parcels with origin the United Kingdom and destinations the European Union and Switzerland may be delayed due to an issue at the United Kingdom customs system on Saturday, 1 February. The issue was resolved the next day. No further delays are expected. |
| Delivery Duty Paid parcels | 21 January, 2025, resolved on 29 January, 2025 | no delay | Update 23 January: The previously communicated disruption regarding Delivery Duty Paid parcels with an origin in the European Union and a non-EU destination, or a non-EU origin with an EU destination has been resolved since Wednesday, 22 January early afternoon. No further delays are expected. |
| Delivery Duty Paid parcels | 21 January, 2025, resolved on 29 January, 2025 | no delay | Delivery Duty Paid parcels with an origin in the European Union and a non-EU destination, or a non-EU origin with an EU destination may be delayed due to an issue at the Dutch and United Kingdom transit customs system. |
| Delivery Duty Paid parcels | 28 November, 2024, resolved on 21 January, 2025 | 1 day | Delivery Duty Paid parcels with an origin in the European Union and a non-EU destination, or a non-EU origin with an EU destination may be delayed due to an issue at the Dutch customs system. |
| Denmark (DK) | 5 May, 2025 resolved on 20 May, 2025 | No delay | Mail and parcels destined for Denmark may have incomplete tracking information due to an tracking issue at our postal partner. The delivery of our shipments is not affected. Parcels shipped via our other non-postal partners are not affected. |
| Denmark (DK) | 30 December, 2024 | 3-5 days | Mail and parcels with destination Denmark delivered by our postal partner PostNord Denmark may be delayed due to transport issues. |
| Egypt (EG) | 19 September, 2025 resolved on 4 November , 2025 | 1 - 3 days | Mail destined for Egypt may be delayed due to a technical issue at our postal partner. |
| Finland (FI) | 8 May, 2025, resolved on 20 May, 2025 | 1 -3 days | Mail and parcels destined for Finland, delivered by our postal partner may be delayed due to operational and IT issues . Parcels shipped via our other non-postal partners are not affected. |
| Finland (FI) | 18 February, 2025, resolved on 27 February, 2025 | 3 days | Delivery Duty Unpaid parcels with destination Finland delivered by our partner Posti may be delayed due the impact of a strike organised by the Service Union lasting from Monday, 17 February to Thursday, 20 February. Goods in free circulation within the European Union are not affected. |
| France (FR) | 18 September, resolved on 22 September, 2025 | 1 - 2 days | Mail and parcels destined for France may be delayed due to a national strike on Thursday, 18 September. |
| France (FR) | 6 August, 2025, resolved on 12 August, 2025 | 1-2 days |
Mail and parcels destined for southern France may experience limited delays due to wildfires. The areas affected are Toulouse and Narbonne. |
| France (FR) | 28 April, 2025, resolved 2 May, 2025 | 1-2 days | Mail and parcels destined for southern France may be delayed due to a massive power outage nationwide. Our teams are standing by to catch up on any delays that may have occurred, as soon as the power is back on. |
| France (FR) | 28 January, 2025, resolved on 4 February, 2025 | 1-2 days | Mail and parcels to region Brittany in France may be delayed due to the impact of storm Herminia. The departments of Ille-et-Vilaine (35), Morbihan (56), Loire-Atlantique (44) are particularly affected by storm Herminia. |
| France (FR) | 22 November, 2024 | 2-3 days | Mail and parcels to certain areas of France may be delayed due to the impact of severe weather conditions. The affected regions are the cities of Caen, Rouen and Niort and their surrounding areas. |
| France (FR) | 19 November, 2024, resolved on 21 November, 2024 | 1-2 days | Mail and parcels with destination France and origin Italy delivered by Colissimo may be delayed due to a local strike at the border between France and Spain on Tuesday, 19 and Wednesday, 20 November. |
| Georgia (GE) | 28 February, 2025, resolved on 14 March, 2025 | 2-3 days | Mail and parcels to western Georgia may be delayed due to severe weather conditions. |
| Germany (DE) | 5 December, 2024 | 1 day | Mail and parcels to Germany, delivered by our partner Hermes may be delayed due to high volumes and limited capacity. |
| Greece (GR) | 1 October, 2025, resolved on 6 October, 2025 | 1 – 3 days | Mail and parcels destined for Greece may be delayed due to a 24 hour strike organised by the Confederation of Greek Workers and the Association of Civil Servants on Wednesday, 1 October 2025. |
| Greece (GR) | 8 April, 2025, resolved on 15 April, 2025 | 1 day | Mail and parcels destined for Greece may be delayed due to a 24-hour strike by the Confederation of Greek Workers and the Association of Civil Servants on Wednesday, 9 April. |
| Greece (GR) | 27 February, 2025, resolved on 11 March, 2025 | 3-5 days | Mail and parcels with destination Greece may be delayed due to a strike by The Confederation of the Greek Workers and the Association of the Civil Servants on Friday, 28 February. |
| Greece (GR) | 24 September, 2024, resolved on 4 February, 2025 | 3 days | Mail and parcels with destination Greece may be delayed due to transport issues. |
| Greece (GR) | 19 November, 2024, resolved 22 November, 2024 | 1-2 days | Mail and parcels with destination Greece may be delayed due to a local strike. |
| Greece (GR) | 21 November, 2024 | no delay | Mail and parcels with destination Greece may have incomplete tracking information due to an IT issue at our postal partner. Tracking updates after arrival in Greece can be affected. Deliveries are not affected. |
| Grenade (GD) | 30 May, 2025, resolved on 12 June, 2025 | 1-3 days | Mail and parcels destined for Grenada, delivered by our postal partner, may be delayed due to industrial action by staff at the exchange office, which began on 26 May 2025. |
| Hong Kong (HK) | 5 August, 2025, resolved on 11 August, 2025 | 1-3 days | Mail and parcels to Hong Kong may be delayed due to severe weather conditions |
| Hong Kong (HK) | 22 July, 2025, resolved on 1 August, 2025 | 1- 3 days | Mail and parcels destined for Hong Kong may be delayed due to Typhoon Wipha. |
| Hong Kong (HK) | 15 November, 2024 | 2-3 days | Mail and parcels to Hong Kong may be delayed due to cyclone Toraji. |
| Iceland (IS) | 25 September, 2025, resolved on14 November, 2025 | 1 3 days | Mail and parcels destined for Iceland may be delayed due to limited transport capacity. |
| Iceland (IS) | 7 February, 2025, resolved on 19 February, 2025 | 2-3 days | Mail and parcels with destination Iceland may be delayed due the closing of the airport of Iceland on Wednesday, 5 February and Thursday, 6 February due to severe weather conditions. The airport is open again and no further delays are expected. |
| Iceland (IS) | 3 February, 20255, resolved on 19 February, 2025 | 2 days | Mail and parcels with destination Iceland may be delayed, due the closing of the airport of Iceland on Friday, 31 January and Saturday, 1 February due to severe weather conditions. The airport is open again and no further delays are expected. |
| Iran (IR) | 16 June, 2025,resolved on 5 August, 2025 | 4 weeks | Mail and parcels destined for Iran may be delayed due to current situation. |
| Iran (IR) | ongoing | no delivery | Mail and parcels destined for Iran cannot currently be transported due to the closure of airspace. |
| Iran (IR) | 20 September, 2024,resolved on 14 July, 2025 | 4 weeks | Update on 12 November: This disruption is still relevant and the expected delay increased from 3 to 4 weeks. First notification on 20 September: Mail and parcels with destination Iran may be delayed due to limited transport capacity. Additionally, tracking may be incomplete due to IT issues at our postal partner Iran Post. |
| Iraq (IQ) | 26 August, 2025, resolved on 14 November, 2025 | 1 week | Mail and parcels destined for Iraq may be delayed due to limited transport capacity. |
| Iraq (IQ) | 11 October, 2024,resolved on 5 August , 2025 | 3 weeks | Update 8 November: The expected delay increased from 2 to 3 weeks. |
| Iraq (IQ) | 2 weeks | Mail and parcels with destination Iraq may be delayed due to the effects of the current local situation on transport capacity. | |
| Iraq (IQ) | ongoing | no delivery | Mail and parcels destined for Iraq cannot currently be transported due to the closure of airspace. |
| Iraq (IQ) | 19 June, 2025, resolved 3 July, 2025 | no delay | Mail and parcels destined for Iraq can be shipped again afterreopening the airspace. |
| Ireland (IE) | 8 April, 2025, resolved on 9 April, 2025 | 1 day | Parcels originating from the UK and destined for Ireland, delivered by our partner Fastway, may be delayed due to a transport incident with our transport partner on Tuesday, 8 April. Mail and parcels shipped via our postal partner An Post are not affected. |
| Ireland (IE) | 22 January, 2025, resolved on 2 April, 2025 | 4-6 days | Mail and parcels with destination Ireland delivered by our postal partner An Post may be delayed due to backlogs caused by staffing issues at the partner. |
| Ireland (IE) | 28 January, 2025, resolved on 4 February, 2025 | 1-2 days | Mail and parcels with destination Ireland may be delayed due to the impact of storm Herminia. |
| Ireland (IE) | 24 January, 2025, , resolved on 4 February, 2025 | 4-6 days | Mail and parcels with destination Ireland may be delayed due to the impact of storm Éowyn. |
| Ireland (IE) | 10 January, 2025, resolved on 22 January, 2025 | 1-2 days | Mail and parcels to certain areas in Ireland may be delayed due to the impact of a snowstorm. The affected areas are Cork, Clare, Dublin, Galway, Kilkenny, Kerry, Limerick, New Ross, Portarlington and Tipperary and their surroundings. |
| Ireland (IE) | 9 December, 2024, resolved on 9 January, 2025 | 7 days | Mail and parcels with destination Ireland may be delayed due to the effects of storm Darragh. |
| Ireland (IE) | 30 October, 2024 | 1-3 days | Due to severe weather conditions during transport, delays are to be expected in the delivery of mail and parcels to Ireland. |
| Israel (IL) | 16 June, 2025,resolved on 3 July, 2025 | 4 weeks | Mail and parcels destined for Israel can be shipped again after opening the airspace. Delays are expected in delivery, due to backlogs built up during the airspace closure. |
| Israel (IL) | 16 June, 2025, resolved on 3 July, 2025 | no delivery | Mail and parcels destined for Israel cannot currently be transported due to the closure of airspace. |
| Israel (IL) | 13 August, 2024 resolved on 18 April, 2025 | 3-4 weeks | Mail and parcels with destination Israel may be delayed due to the current local situation affecting transport capacity and deliveries by our postal partner Israel Post. This previously communicated disruption is still relevant and the expected delay increased to 3 to 4 weeks. |
| Italy (IT) | 3 November, 2025 resolved on 7 November, 2025 | 1 - 2 days | Parcels destined for Italy and delivered by our partner BRT may be delayed due to an unannounced strike at their hub in Origgio. |
| Italy (IT) | 3 October, 2025 resolved on 8 October, 2025 | 1 – 2 days | Mail and parcels destined for Italy may be delayed due to a national strike on Friday, 3 October. |
| Italy (IT) | 22 September, 2025, resolved on 24 September, 2025 | 1 - 2 days | Mail and parcels destined for Italy may be delayed due to a national strike on Monday, 22 September. |
| Italy (IT) | 19 September, 2025 resolved on 22 September, 2025 | 1 - 2 days | Mail and parcels destined for Italy via our partner BRT may be delayed due to a local strike at their hubs in Segrate, Cerosa, Sedriano, and Albairate. |
| Italy (IT) | 12 September, 2025 resolved on 15 September, 2025 | 1 - 2 days | Parcels destined for Italy delivered by our partner BRT, may be delayed due to a local strike at their hubs in Milano and Landriano. |
| Italy (IT) | 18 June, 2025 resolved on 18 July, 2025 | 3 days | All mail and parcels destined for Italy may experience delays due to a transport and logistics strike scheduled for Friday, 20 June. |
| Italy (IT) | 22 May, 2025 resolved on 18 July, 2025 | 2 - 3 days | Mail and parcels destined for Italy and delivered by our partner Poste Italiane, may be delayed due to a national union strike on 19 and 20 May 2025. Parcels shipped via our other non-postal partners are not affected. |
| Italy (IT) | 16 May, 2025 resolved on 23 May, 2025 | 1 - 3 days | Mail and parcels destined for Florence and the surrounding areas may be delayed due to flooding. The affected postal codes are: 50019, 50062, 50065, and 51100. |
| Italy (IT) | 27 March, 2025, resolved on 23 May, 2025 | 1 - 3 days | Mail and parcels to the east of Sicily, Italy, delivered by our partner Poste Italiane may be delayed, because Catania International Airport will be closed during night-time hours from Monday, 31 March to Thursday, 30 October 2025. The affected postal area codes are 95027, 95030, 95032, 95043, 95100, 95121-95129, and 95131. |
| Italy (IT) | 23 April, 2025, resolved on 28 April, 2025 | 4 days | Mail and parcels destined for Rome, Italy may be delayed due to preparations for the funeral of Pope Francis from Wednesday, 23 April to Saturday, 26 April. |
| Italy (IT) | 17 April, 2025, resolved on 22 April, 2025 | 1-2 days | Mail and parcels destined for northern Italy are expected to be delayed due to severe weather conditions causing flooding. The exact affected areas will be communicated shortly. |
| Italy (IT) | 10 April, 2025, resolved on 15 April, 2025 | 1 day | Mail and parcels destined for Italy, delivered by our partner BRT, may be delayed due to a strike organised by the Cobas union on Friday, 11 April. Mail and parcels sent via our other partners are not affected. |
| Italy (IT) | 2 April, 2025, resolved on 15 April, 2025 | 1-2 days | Mail and parcels destined for Italy delivered by both Poste Italiane and BRT, may be delayed due to a strike organised by several unions on Wednesday, 2 April. |
| Italy (IT) | 7 April, 2025 resolved 1 October, 2025 | 1 week | Mail and parcels destined for Italy, delivered by our postal partner may be delayed due to processing issue. Parcels shipped via our other non-postal partners are not affected. |
| Italy (IT) | 27 March, 2025, resolved on 2 April, 2025 | 1-2 days | Mail and parcels with destination Italy, delivered by our partner BRT may be delayed due to an ongoing strike organised by union Cobas. |
| Italy (IT) | 24 March, 2025, resolved on 2 April, 2025 | 3-5 days | Mail and parcels to Florence and its surroundings may be delayed due to floodings. The affected postal area codes are: 50014, 50032, 50034, 50036, 50038, 50039, 50062, 50065, 50068, 51024, 51028, 51034, 51039, 51100, 55039, 57030-1-3-4-6-7-8, and 59015. |
| Italy (IT) | 14 March, 2025, updated on 14 March, resolved on 21 March, 2025 | 1-2 days | Update 14 March: All mail and parcels with destination Italy may be delayed due to planned strikes organised by several national unions on Thursday, 13 March and Friday, 14 March. |
| Italy (IT) | 14 March, 2025, resolved on 21 March, 2025 | 1-2 days | Mail and parcels with destination Italy, delivered by our partner BRT may be delayed due to planned strikes organised by union Cobas on Friday, 14 March. |
| Italy (IT) | 22 January, 2025, resolved on 4 February, 2025 | 1-2 days | Mail and parcels to certain regions in Italy delivered by our partner Bartolini may be delayed due to operational slowdowns at the partner. The affected areas are Trentino Alto Adige, Cesena and Napoli Casandrino. |
| Italy (IT) | 16 January, 2025, resolved on 4 February, 2025 | 1-3 days | Mail and parcels with destination Italy, delivered by Poste Italiane may be delayed due to backlogs caused by an IT issue at our postal partner Poste Italiane. This disruption is expected to last until the end of week 4. |
| Italy (IT) | 23 December, 2024, resolved on 16 January, 2025 | 3-5 days | Mail and parcels with destination Italy may be delayed due to various issues at our partners. |
| Italy (IT) | 12 December, 2024, resolved on 14 December, 2024 | 1 day | Mail and parcels with destination Italy, delivered by our partner BRT may be delayed due to planned strikes organised by unions on Friday, 13 December. |
| Italy (IT) | 22 November, 2024, resolved on 11 December, 2024 | 1-2 days | Mail and parcels with destination Italy, delivered by our partner BRT may be delayed due to planned strikes organised by unions on Friday, 29 November, Monday, 9 December and Tuesday, 10 December. |
| Italy (IT) | 15 November, 2024 | 1-2 days | Mail and parcels to the island of Sicily in Italy may be delayed due to severe weather conditions on Tuesday 12 and Wednesday 13 November. The affected provinces are Catania, Enna, Messina, Ragusa and Siracusa. |
| Italy (IT) | 12 November, 2024, resolved on 13 November, 2025 | 1-2 days | Mail and parcels to the region Lombardy in Italy delivered by our partner Bartolini may be delayed due to a local strike on Tuesday, 12 November. The affected areas are Milan and its surroundings and Brescia. |
| Italy (IT) | 23 October, 2024 | 1-3 days | Mail and parcels with destination Northern Italy are expected to be delayed due to floodings in the area. |
| Italy (IT) | 4 October, 2024, resolved on 19 October, 2025 | 1-2 days | Mail and parcels with destination Italy may be delayed due to a national strike in Italy on Friday 18 October. |
| Jamaica (JM) | 25 September, 2025, resolved on 11 Novembere, 2025 | 5 days |
Mail and parcels destined for Jamaica may be delayed due to Hurricane Melissa. |
| Jamaica (JM) | 25 September, 2025, resolved on 11 November, 2025 | 1 - 3 days | Mail and parcels destined for Jamaica may be delayed due to limited transport capacity. |
| Jamaica (JM) | 6 November, 2024 | 3-5 days | Mail and parcels with destination Jamaica may be delayed due to hurricane Rafael. |
| Japan (JP) | 30 December, 2024, resolved on 16 January, 2025 | 3-5 days | Mail and parcels with destination Japan may be delayed due to limited air transport capacity. |
| Jordan (JO) | 11 October, 2024,resolved on 5 August, 2025 | 2 weeks | Mail and parcels with destination Jordan may be delayed due to the effects of the current local situation on transport capacity. |
| Kosovo(XK) | 23 December, 20254, resolved on 29 April, 2025 | 5 days | Mail and parcels with destination Kosovo may be delayed due to local issues at our postal partner. |
| Lebanon (LB) | 8 August, 2024, resolved on 9 April, 2025 | 10 days | Mail and parcels with destination Lebanon may be delayed due to the current local situation and limited transport capacity. This previously communicated disruption is still relevant and the expected delay increased to 10 days. |
| Libya (LY) | 5 January, 2024, resolved on 15 November, 2024 | no delivery | Mail and parcels with destination Libya cannot be delivered due to absent air transport capacity. |
| Madagascar(MA) | 3 October, 2025 resolved on 23 October, 2025 | 1 week | Mail and parcels destined for Madagascar may be delayed due to protests that began on Thursday, 25 September 2025. |
| Malaysia (MY) | 20 February, 2025, resolved on 27 February, 2025 | 2 days | Mail and parcels with destination Malaysia may be delayed due to limited air transport capacity. |
| Malaysia (MY) | 3 December, 2024 | 3-5 days | Mail and parcels to certain areas of Malaysia may be delayed due to floods. The affected regions are Terengganu, Kedah and Kelantan with postal area codes 05XXX, 06XXX, 21XXX, 22XXX, 23XXX, 24XXX, 16XXX, 17XXX and 18XXX. |
| Malta (MT) | 27 March, 2025, resolved on 16 May, 2025 | 1 - 2 days | Mail and parcels with destination Malta may be delayed due to the implementation of a new import system by the custom authorities at MaltaPost. Only shipments subjected to customs, where taxes and duties are not paid upfront (DDU, so not DDP) will be affected. |
| Malta (MT) | 13 March, 2024, resolved on 16 January, 2025 | 3-5 days | Mail and parcels with destination Malta may be delayed due to limited air transport capacity and backlogs at Malta Post. |
| Mauritius (MU) | 30 April, 2025, resolved on 2 May, | 5- 7 days | Mail and parcels destined for Mauritius may be delayed due to severe weather conditions |
| Mauritius (MU) | 28 February, 2025, resolved on 4 March, 2025 | 2-3 days | Mail and parcels with destination Mauritius may be delayed due to Tropical cyclone Garance. |
| Mayotte (YT) | 17 December, 2024, resolved 14 March, 2025 | 1 week | Update 28 February: Mail and parcels with destination Mayotte may be delayed due to the impact of tropical cyclone Chido. This previously communicated issue is still ongoing and the expected delay decreased from 3-4 weeks to 1 week. |
| Mayotte (YT) | 17 December, 2024, resolved 14 March, 2025 | 3-4 weeks | Update 31 December: Mail and parcels with destination Mayotte may be delayed due to the impact of tropical cyclone Chido. This previously communicated issue is still ongoing and the expected delay increased from 2 weeks to 3-4 weeks. |
| Mayotte (YT) | 17 December, 2024, resolved 14 March, 2025 | 2 weeks | Mail and parcels with destination Mayotte may be delayed due to the impact of tropical cyclone Chido. |
| Mayotte (YT) | 3 April, 2025, resolved on 14 July, 2025 | 3 weeks | Mail and parcels destined for Mayotte may be delayed due to limited air transport capacity. |
| Mexico (MX) | 17 July, 2025, resolved on 1 October, 2025 | 2 weeks | Mail and parcels destined for Mexico may be delayed due to severe weather conditions. |
| Mexico (MX) | 22 May, 2023, resolved on 9 January, 2025 | 14-21 days | Mail and parcels with destination Mexico may be delayed due to transport issues at the Mexican postal network and backlogs. |
| Myanmar (MM) | 19 February, 2025, resolved on 27 February, 2025 | 2 days | Mail and parcels with destination Myanmar may be delayed due to limited air transport capacity. |
| Myanmar (MM) | 19 February, 2025, resolved 20 February, 2025 | 2 days | Mail and parcels with destination Myanmar may be delayed due to limited air transport capacity. |
| Myanmar (MM) | 28 March, 2025,resolved 12 June, 2025 | 7 days | Mail and parcels with destination Myanmar may be delayed due to a heavy earthquake. |
| Montenegro (ME) | 29 September, 2025, resolved on 17 November, 2025 | 1 week | Mail and parcels destined for Montenegro may be delayed due to transport issues. |
| Netherlands (NL) | 18 June, 2025 resolved on 25 June, 2025 | no delay | Mail and parcels destined for the Netherlands may be delayed due to the NATO Summit on 24 June 2025. Road transport in the Amsterdam–The Hague–Rotterdam area will be disrupted from Sunday, 22 June to Thursday, 26 June. Additional measures have been taken to minimize delivery disruptions, although minor delays may still occur. |
| Norway (NO) | 26 August, 2025, resolved on 25 November, 2025 | No delay | There are temporary tracking issues for packets sent to Norway due to an IT problem at the Norwegian postal service; parcels are unaffected and can still be tracked. Customers may experience limited tracking information or delays in updates for packets, but the shipments are still progressing and will be delivered. |
| Norway (NO) | 8 September, 2025 resolved 4 November , 2025 | 1 week | Mail and parcels destined for Norway with postcodes 7600–8299 and 8600–8999 may be delayed due to a landslide in the north of the country. |
| Pakistan (PK) | 7 May,2025, resolved 16 May,2025 | 1 Week | Mail and parcels destined for Pakistan, delivered by our postal partner Pakistan Post, may be delayed due to the current security situation in the country. |
| Panama (PA) | 8 May, 2025,resolved on 18 July, 2025 | 1- 3 days | Mail and parcels destined for Panama, delivered by our postal partner may be delayed due to demonstrations and protests. |
| Peru | 3 September, resolved on 5 September, 2025 | 1 - 3 days | Mail and parcels destined for Peru, delivered by our postal partner SERPOST, may be delayed as of September 1, 2025, due to a strike organised by Peru’s National Union of Postal Service Workers. |
| Philippines ( PH) | 22 October, resolved on 11November, 2025 | 1 week | Mail and parcels destined for the Philippines may be delayed due to earthquakes that occurred in Cebu, Davao, and the surrounding provinces. |
| Philippines ( PH) | 2 September, 2025, resolved on 5 September, 2025 | 1 week | Mail and parcels destined for Philippines may be delayed due to severe weather conditions. |
| Poland (PL) | 25 July, 2024,resolbved 24 June, 2025 | 1-3 days | Mail and parcels with destination Poland delivered by postal partner Polish Post may be delayed due to operational issues at the partner. |
| Portugal (PT) | 28 April, 2025, resolved 2 May, 2025 | 1-2 days | Mail and parcels destined for Portugal may be delayed due to a massive power outage nationwide. Our teams are standing by to catch up on any delays that may have occurred, as soon as the power is back on. |
| Portugal (PT) | 19 November, 2024, resolved on 21 November, 2024 | 1-2 days | Mail and parcels with destination Portugal may be delayed due to a local strike at the border between France and Spain on Tuesday, 19 and Wednesday, 20 November. |
| Réunion (RE) | 20 May, 2025, resolved on 12 August, 2025 | 3 - 5 days | Mail and parcels destined for Reunion Island may be delayed due to an operational issue at the local postal operator. |
| Réunion (RE) | 28 February, 2025, resolved on 4 March, 2025 | 2-3 days | Mail and parcels with destination Réunion may be delayed due to Tropical cyclone Garance. |
| Romania (RO) | 24 March, 2025, resolved on 17 September, 2025 | 5-6 days | Update 17 April: Letter mail destined for Romania, delivered by our postal partner Romanian Post, may be delayed due to the relocation of Romanian Post’s office of exchange. This previously announced disruption continues to affect letter mail services; however, parcel deliveries are no longer impacted. The expected delay has increased from 1–2 days to 5–6 days. |
| Romania (RO) | Mail and parcels with destination Romania delivered by our postal partner Romanian Post may be delayed due to the relocation of the office of exchange of Romanian Post. Parcels shipped via our other non-postal partners are not affected. | ||
| Romania (RO) | 24 January, 2025, resolved on 18 March, 2025 | 1 week | Mail and parcels with destination Romania delivered by our postal partner Romania Post may be delayed due to backlogs at the partner. |
| Slovenia, Romania, Croatia and Bulgaria | 16 January, 2025, resolved on 29 January, 2025 | 1-3 days | Mail and parcels with destinations Slovenia, Romania, Croatia and Bulgaria delivered by our postal partners may be delayed due to transport issues. This previously communicated issue is ongoing and affects not only Slovenia, but also Romania, Croatia and Bulgaria. |
| South Korea (KR) | 1 October, 2025 resolved on 20 October, 2025 | 3 - 5 days | Mail and parcels destined for South Korea may be delayed due to a fire at a major national data centre. |
| South Korea (KR) | 16 May, 2025, resolved on 12 June, 2025 | 1- 3 days | Mail and parcels destined for South Korea may be delayed on and around the voting day for the presidential election on 29 May 2025. |
| South Korea | 28 March, 2025, resolved on 1 April 2025 | 3-5 days | Mail and parcels with destination South Korea may be delayed due to wildfires. The affected areas are Andong, Cheongsong, Yeongdeok and Yeongyang in the province Gyeongsangbuk-do. |
| Spain (ES) | 18 August, 2025, resolved on 26 August, 2025 | 1 - 3 days |
Mail and parcels destined for Spain may be delayed due to forest fires. The affected areas are: Cáceres, Cádiz, Huelva, León, Ourense, Asturias, Palencia, and Zamora. |
| Spain (ES) | 28 April, 2025, resolved 2 May, 2025 | 1-2 days | Mail and parcels destined for Spain may be delayed due to a massive power outage nationwide. Our teams are standing by to catch up on any delays that may have occurred, as soon as the power is back on. |
| Spain (ES) | 11 March, 2025, resolved on 2 April | 3-5 days | Mail and parcels with destination Spain may be delayed due to floods. The affected area is the Andalucia region. |
| Spain (ES) | 20 February, 2025, resolved on 11 March, 2025 | no delay | Our partner CTT Express cannot provide tracking information due to IT issues since Tuesday, 18 February. Tracking updates of shipments in the CTT network and delivery confirmations are currently not available. The delivery of shipments is not affected. CTT is working to solve the issue as soon as possible. |
| Spain (ES) | 28 January, 2025, 4 February, 2025 | 1-2 days | Mail and parcels to the region of Galicia in Spain may be delayed due to the impact of storm Herminia. |
| Spain (ES) | 20 November, 2024, resolved on 21 November, 2024 | 1-2 days | Mail and parcels with destination and origin Spain may be delayed due to a local strike at the border between France and Spain on Tuesday, 19 and Wednesday, 20 November. |
| Spain (ES) | 14 November, 2024 | 2-3 days | Mail and parcels to several regions in Spain may be delayed due to floodings started on Wednesday 13 November. The affected areas are the province of Malaga and the municipality of Jerez. |
| Spain (ES) | 30 October, 2024 | unknown | Update on 19 November: Mail and parcels to the province of Valencia may be delayed due to the floods of Wednesday, 30 October. The affected postal area codes start with 46XXX. This previously communicated disruption is ongoing, but less regions are currently affected and the expected delay changed from 2-5 days to unknown. First notification 30 October: Due to floods in Spain, mail and parcels destination Albacete, Valencian Community and Balearic Islands may be delayed. Affected postal codes: 02XXX, 12XXX, 46XXX, 03XXX, 07XXX. |
| Suriname (SR) | 27 February, 2025, resolved on 11 March, 2025 | 3-5 days | Mail and parcels with destination Suriname may be delayed due to a strike by personnel at the Suriname Postal Corporation SURPOST from Wednesday, 19 February until further notice. |
| Switzerland (CH) | 17 April, 2025, resolved on 24 June, 2025 | 1-2 days | Mail and parcels destined for southern Switzerland are expected to be delayed due to severe weather conditions. The exact affected areas will be communicated shortly. |
| Tajikistan (TJ) | 23 April, 2025, resolved on 20 June, 2025 | No delay | Mail and parcels destined for Tajikistan can be shipped again. |
| Tajikistan (TJ) | 24 January, 2025,resolved on 23 April, 2025 | 3 weeks | Mail and parcels with destination Tajikistan may be delayed due to limited air transport capacity. |
| Thailand (TH) | 28 March, 2025, resolved on 14 April, 2025 | 7 days | Mail and parcels to Bangkok in Thailand may be delayed due to a heavy earthquake. |
| Thailand (TH) | 3 December, 2024 | 3-5 days | Mail and parcels to certain areas of Thailand may be delayed due to floods. The affected regions are Nakhon Si Thammarat, Songkhla, Phatthalung, Pattani, Yala and Narathiwat with postal area codes 80130, 90XXX, 93XXX, 94XXX, 95XXX and 96XXX. |
| United Kingdom (UK) | 30 October, 2024 | 1-2 days | Delivery Duty Paid mail and parcels with origin or destination United Kingdom are delayed due to an issue at Dutch customs system. |
| United Kingdom (UK) | 13 March, 2024, resolved on 9 January, 2025 | 1-2 days | Mail and parcels with destination the United Kingdom delivered by Royal Mail via postal routing may be delayed due to backlogs at customs. Only shipments subjected to customs, where taxes and duties are not paid upfront (DDU, so not DDP) will be affected. |
| United Kingdom (UK) | 10 January, 2025, resolved on 24 June, 2025 | no delay | Update 16 January: Following the communication of last week, related to the issue at the European customs system in France. We can inform you that as from now, the EAD (Export Administrative document) is available for all shipments where the POE (Proof Of Export) was no longer available. This work-around solution should be a workable alternative for Delivery Duty Paid (DDP) shipments going from EU origins to the UK. |
| Since November 25, 2024, the European customs system that monitors the creation and closing of transit documents (T1 / T2 documents) can no longer recognise export leaving declarations departing from France. French customs indicated to fix this on December 18, 2024. However, the issue is still ongoing and there is no indication when the system will be operational again. Due to this issue, no Proof of Exports (POE) can be issued for Delivery Duty Paid (DDP) shipments going from EU origins to the UK. Spring is developing a work-around solution to provide an alternative document. Communication will be shared once the work-around is live. | |||
| United States (US) | 6 December, 2024, resolved on 5 August, 2025 | 3 - 4 days | Mail and parcels to certain areas of the United States may be delayed due to capacity issues at O'Hare International Airport. The affected areas are Chicago and its surroundings. This previously communicated disruption is still relevant and the expected delay increased from 1-2 days to 3-4 days. |
| United States (US) | 6 March, 2025, resolved on 21 March, 2025 | 2-3 days | Mail and parcels to certain regions of the United States may be delayed due to severe weather conditions. The affected states are South Dakota, Nebraska, Kansas, Minnesota, Wisconsin, Iowa, Texas, Oklahoma, Arkansas, Missouri, Tennessee, Mississippi, Alabama, Georgia and Kentucky. |
| United States (US) | 6 March, 2025, resolved on 21 March, 2025 | 3-5 days | Mail and parcels to certain regions of the United States may be delayed due to wildfires. The affected states are North Carolina and South Carolina. |
| United States (US) | 31 January, 2025, resolved on 10 February, 2025 | 5 days | Delivery Duty Paid parcels with an origin in the European Union and destination the United States delivered by our partner UPS, are expected to be delayed due to an issue at the Dutch customs transit system on Friday, 31 January. |
| United States (US) | 14 January, 2025, resolved on 29 January, 2025 | 3-5 days | Mail and parcels to the city of Los Angeles, California, in the United States may be delayed due to the impact of wildfires. |
| United States (US) | 8 January, 2025, resolved on 16 January, 2025 | 1 week | Mail and parcels with destination the United States may be delayed due to the impact of severe weather conditions. The affected states are Delaware, District of Columbia, Kansas, Maryland, Missouri, Nebraska, New Jersey, Oklahoma, Pennsylvania, Texas, Virginia and West Virginia. |
| United States (US) | 6 December, 2024 resolved 12 June, 2025 | 3-4 days |
Mail and parcels to certain areas of the United States may be delayed due to capacity issues at O'Hare International Airport. The affected areas are Chicago and its surroundings. This previously communicated disruption is still relevant and the expected delay increased from 1-2 days to 3-4 days. |
| Mail and parcels to certain areas of the United States may be delayed due to capacity issues at O'Hare International Airport. The affected areas are Chicago and its surroundings. | |||
| º | 29 September, 2025, resolved on 14 November, 2025 | 1 week | Mail and parcels destined for Uzbekistan may be delayed due to transport issues. |
